In this compelling episode of One-on-One Spotlight, host Adam Niec of RateTracker pulls back the curtain on the merchant services industry to reveal the human heart behind the high-stakes data. Moving beyond his initial collegiate dreams of the NFL, Adam shares the raw story of his early entrepreneurial stumbles, the pivotal $300 check that changed everything, and the profound influence of his family?s 100-year-old manufacturing legacy. This isn't just a talk about recurring revenue; it?s a masterclass in intentional living, as Adam discusses his non-negotiable "5:00 PM shutdown" rule, his "5 Ps" for a successful marriage, and his mission to build a business that serves his family rather than consuming it. Tune in for an insightful look at how to balance aggressive professional growth with the authentic, grounded values of a dedicated husband and father.

Chase and James sit down with industry experts Kermit and Adam to explore how Facebook can serve as a powerful, relationship-driven complement to your existing sales strategy. The discussion reveals two distinct paths to organic growth: Adam?s "80/20" approach to personal branding that prioritizes authenticity over hard selling, and Kermit?s method of building influence by becoming a helpful administrator in niche community groups. Tune in to learn how to generate inbound leads by establishing the "like, know, and trust" factor and turning your network into "raving fans".

Join us for a high-energy masterclass on the art of selling as fan-favorites Steven Morris and Jason Isidore return to the studio. What starts with a hilarious improv challenge to "sell this rubber duck" quickly evolves into a deep dive into the psychology of the modern salesperson. From re-framing rejection as a necessary step toward success to tackling the dreaded "I'm happy with my provider" objection, the guys share why "action cures fear" and how to maintain the resilience required to close the deal. Whether you are a merchant services veteran or terrified of your first cold call, this episode provides the blueprint for turning a "no" into your next big win.

Join Chase and James as they welcome Dejavoo?s VP of Sales, Ron Yannai, into the studio for a hands-on look at the next generation of payment hardware. The team breaks down the versatility of the Dejavoo lineup?from the mobility-focused P8 and P12 to the integrator-favorite P18 with its innovative swivel display?while demonstrating how DejaPayPro is streamlining the checkout experience. Tune in for some hard-hitting payments trivia, a live (and slightly chaotic) demo, and a peek at the future of all-in-one payment solutions.

To get in touch with Dejavoo email sales at [email protected] or ISV sales as [email protected].

In this conclusion to our New Year?s special, the team shifts focus from reflecting on the past to executing for the future. Chase, James, Stephen, and Jason trade war stories and strategies for 2026, covering everything from the discipline of 2,000 cold calls to the necessity of targeting software verticals. Whether you need to build a vision board, curate an audiobook library, or just learn when to "shut your mouth" during a sale, this candid conversation provides the blueprint?and the motivation?to make your network your net worth this year.

In this hardware-focused deep dive, Chase and James welcome in Dejavoo?s Ron Yannai to explore the cutting-edge versatility of the P-Series line. The trio breaks down the rugged capabilities of the P8 handheld?revealing exclusive new models featuring dual screens and printer-less designs tailored to rival major competitors?before shifting to the robust, "business-in-a-box" potential of the P18 countertop register. From ISV-friendly deep linking and SDKs to an aggressive trade-in program designed to help ISOs modernize their merchant portfolios, this episode is packed with the technical insights and strategic tools you need to stay ahead in the payments landscape.

To get in touch with Dejavoo email sales at [email protected] or ISV sales as [email protected].

Ring in 2026 with the Paycast crew as they blend holiday hilarity with high-level sales strategy. The team shares ambitious resolutions and reveals how to turn the December "slow season" into a competitive advantage in the merchant services industry. Tune in to discover why targeting CPAs, mastering new tech, and sending strategic gifts?like champagne and custom cutting boards?are the ultimate blueprint for closing out the year strong.

In this episode of The Paycast Network, Chase Gunnell and James Ringstaff sit down with Ron Yannai, VP of Sales at Dejavoo, to explore the rapidly evolving landscape of 2026. From the launch of AI-powered support bots and dual-screen hardware to the rise of cryptocurrency and ad-driven payment terminals, they discuss how the industry is making transactions faster and more intuitive. Whether debating the future of physical hardware or diving into the logic behind QR codes, this conversation offers an essential look at the innovations bridging the gap between today?s merchants and tomorrow?s technology.

To get in touch with Dejavoo email sales at [email protected] or ISV sales as [email protected].

In this high-stakes episode of The Paycast Network, the team dives deeper into the complex world of dual pricing, surcharging, and the rising tide of non-compliance fines. Chase Gunnell and a panel of industry experts?James Ringstaff, Carlos Nieto, and Dave Humphrey?unpack why some ISOs are willing to gamble with heavy penalties and how a lack of education is leaving many sales agents vulnerable. From the nuances of B2B transactions to the technical differences between "top-up" and "bottom-down" POS systems, they reveal the critical pitfalls merchants face when pricing structures aren't transparent. Whether you're a merchant or an agent, this episode is a must-watch to understand how to stay ahead of card network regulations and protect your bottom line in an evolving industry.

This episode of The Paycast Network, featuring Chase Gunnell, James Ringstaff, Carlos Nieto, and Dave Humphrey, dives into the complicated world of dual pricing, cash discounting, and surcharging in the payments industry. The hosts discuss how the lines between these practices are often blurred?sometimes intentionally by agents and ISOs seeking greater profit margins?leading to non-compliance and customer confusion. They stress that card networks like Visa focus heavily on protecting the consumer experience, suggesting that non-compliant entities face growing risks, including potential class-action lawsuits.

This episode of The Paycast Network, featuring Chase Gunnell, James Ringstaff, and Carlos Nieto, explores the pros and cons of equipment leasing in the payments industry. While leases can be beneficial for high-cost POS systems by reducing upfront expenses, the discussion focuses heavily on the negative side, including predatory leasing practices, merchants getting stuck in long-term, non-cancellable contracts for outdated or cheap equipment, and the problem of automatic lease renewals. The hosts stress the need for transparency from agents and recommend using tools like AI and the Department of Justice (DOJ) to potentially escape unfair agreements.

This episode of The Paycast Network's "One on One Agent Spotlight" features guest Carlos Nieto. Host Chase Gunnell discusses Carlos's unexpected journey into the merchant services industry, starting from running a shipping and rental store, then transitioning through the mortgage industry, and finally into an RM role where he faced initial struggles with pricing and compensation. Carlos shares a pivotal moment at a training session and an unexpected firing that ultimately shifted his mindset toward a more balanced, value-focused sales approach, which led to his success and ability to help his team, emphasizing the importance of genuinely connecting with merchants and taking away common objections.

On this episode of The Paycast Network, hosts Chase Gunnell and James Ringstaff do a special "get to know us" segment. They share personal and professional backgrounds, discussing their journeys into the merchant services and fintech space. They articulate their vision for The Paycast Network as a platform dedicated to delivering true, honest, and easy-to-consume educational information for ISOs, agents, and merchants alike. Sharing their goal of easing the barrier of entry and clarifying the often-messy world of financial technology.

On this episode of The Paycast Network, hosts Chase Gunnell and James Ringstaff sit down with Venkat Kal, CTO of Dejavoo, to delve into the fascinating history and future of their payment technology. Venkat shares the journey of Dejavoo, from its roots catering to the needs of smaller ISOs and developing solutions on older payment terminals, to the present day with the innovative iPOSPays platform. The conversation highlights the company's evolution from an "Omni-Channel" to an "Omni-Commerce" platform, emphasizing their commitment to being a technology provider that supports ISOs and merchants with low cost of ownership, high merchant retention, and an eye towards future payment orchestration.

To get in touch with Dejavoo email sales at [email protected] or ISV sales as [email protected].

This episode of The Paycast Network features host Chase Gunnell alongside payments professionals Steven Morris and Carlos Nieto. Together they welcome attorney Scott Reib back to the panel to delve into the critical topic of contracts between agents and ISOs. The discussion provides essential advice for agents?new and seasoned?on navigating the fine print, emphasizing the necessity of reading and understanding agreements to protect their residual income and their careers. They cover major red flags like restrictive covenants (non-competes and non-solicitation clauses), the risk of losing residuals due to performance clauses or contract termination, and the importance of conducting due diligence on an ISO's integrity, cautioning that a contract is only as good as the people behind it.

This episode of The Paycast Network: One on One Agent Spotlight, features Jason Isidore of Summit Payment Solutions, who shares his unique journey into the merchant services industry. He discusses his start in sales after his Division 1 baseball career at Coastal Carolina, transitioning from office supply and telecom sales to working at Chase Paymentech, and eventually starting his own company, Summit Payment Solutions. Jason attributes his success to the discipline and structure he learned as an athlete, his passion for the industry, and his commitment to building trust and integrity with his clients, recounting a memorable story where answering a call on Christmas morning solidified a lasting client relationship.

On this episode of the Paycast Network, Get CEDP Compliant: Strategies for Merchants & ISOs with Dejavoo, James Ringstaff, and Chase Gunnell dive into Visa's new Commercial Enhanced Data Program (CEDP), which replaces old Level 2 and Level 3 interchange programs, ending the era of 'auto-filling' transaction data. Joined by Dejavoo's CTO, Venkatarama Kalyanaraman, they discuss why this change is happening, what it means for merchants and ISOs after the October 17th enforcement date, and how merchants?even unexpected categories like fine dining and laundry?can leverage accurate line-item data to avoid downgrades and potentially save up to 40% on interchange fees. Learn about Dejavoo's proactive, omnichannel solution, which includes the CEDP Basic, Pro, and Deep Linking protocols, ensuring merchants are compliant and verified without interrupting the sales flow.

To get in touch with Dejavoo email sales at [email protected] or ISV sales as [email protected].

On this episode of The Paycast Network, the Agent Roundtable brings together payment professionals  Steven Morris, Jason Isidore, Gino Prozzi, Noah Balderas, and Julio Tineo?to reveal key strategies for success, starting with the easiest verticals to close, such as auto repair and liquor stores, where the owner-operator model drives quick decisions. They stress that true longevity comes from building genuine merchant relationships and acting as the first line of defense against competitors. The discussion then shifts to the business side, exposing the truth behind the "90% split" and advising all agents to thoroughly understand their contracts?and even consult a lawyer?to avoid being taken advantage of. Finally, the panel looks ahead, emphasizing that agents must stay educated on emerging technology and maintain a reliable support team to succeed in the evolving, tech-first landscape.

Place Description HereOn this episode of The Paycast Network, the Agent Roundtable brings together payment professionals  Steven Morris, Jason Isidore, Gino Prozzi, Noah Balderas, and Julio Tineo?to share industry advice, war stories, and best practices. The agents discuss how they "fell into" the merchant services space and recount the excitement, mistakes, and lessons learned from signing their first client. The core of the conversation focuses on the discipline required for success as a 1099 sales rep, emphasizing the need for a mentor and a commitment to action, captured by the mantra "discipline over dopamine." Listen in as the panel details their structured weekly routines for maximizing time and activity, including the power of door-knocking (or cold calling) and the simple but effective strategy of sending handwritten thank you cards. Finally, they offer tactical advice on the best way to handle the most common objection: "I'm happy with my current provider."

In this episode of The Paycast Network, host Chase Gunnell and co-host James Ringstaff sit down with Irem Tuzunapler, Chairperson, Co-Founder & Co-CEO of Extra360, and guest Carlos Nieto, National Account Specialist. The conversation highlights the new partnership between Extra360 and Dejavoo, created to transform loyalty and customer engagement for small and mid-sized businesses. Irem shares why traditional loyalty programs in the U.S. often fall short, and how the Dejavoo Extra co-branded program delivers an enterprise-grade solution that?s simple to install and easy to use. Listeners will also learn how merchants can own their customer data, launch product-based campaigns to maximize profitability, and drive customer traffic with measurable results?including up to a 30% lift in sales. Carlos brings the agent?s perspective, emphasizing the simplicity of onboarding and the long-term value of providing merchants with a truly ?sticky? solution.

Join hosts Chase Gunnell and James Ringstaff on The Paycast Network as they sit down with payments industry veteran Marty McMullian, VP of Sales at Valor PayTech. With more than 30 years at companies like Hypercom and Pax, Marty brings unmatched insight into how payment technology has evolved?and where it?s headed next. The conversation covers everything from WEX and fleet card integration to Valor?s omnichannel tools that empower merchants and ISOs. Plus, Marty introduces Flex Factor, a game-changing feature designed to help businesses approve more transactions. Don?t miss this deep dive with one of the industry?s most seasoned experts into the future of payments.

In this episode of The Paycast Network, host Chase Gunnell and co-host James Ringstaff sit down with Kermit Lowry, CEO and Founder of Lifelong POS.

Kermit shares the story behind building a purpose-driven point-of-sale platform designed for the unique challenges of high-risk industries like vape, smoke, liquor, and adult retail. He opens up about the pain points business owners in these markets face daily?and how Lifelong POS is solving them with features like milliliter tax support, integrated loyalty programs, and a relentless focus on customer service.

Whether you?re an entrepreneur in a high-risk vertical or simply curious about innovation in payments, this conversation offers a behind-the-scenes look at how Lifelong POS is helping merchants succeed where others fall short.

In this episode of The Paycast Network, host Chase Gunnell and guests Steven Morris and Carlos Nieto welcome lawyer Scott Reib to the show. Scott, who coined the term "shatterproof agent," shares his insights on how independent agents can build a durable business by being proactive with their legal and financial health, from forming an LLC to building a trusted team of advisors.