Today I?m joined by Marcello Sciarrino, Co-Owner Island Auto Group. We unpack how family-owned dealerships can stand out against national groups, why transparency matters now more than ever, and the biggest fixed ops opportunities in today?s market. We also get into service retention, culture, and why Toyota?s hybrid strategy is paying off while others chase EVs. This episode is brought to you by: 1. Overfuel - Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they?ve got you covered. Visit @ http://overfuel.com and enter code CDG500 to get $500 OFF a new website. 2. CDK Global - Dealers?big news. CDK just leveled up their CRM in a massive way. We?re talking next-gen AI baked right into your daily workflow: Automatically following up with internet leads, surfacing buyer insights, and giving you instant AI-generated summaries of every customer interaction?no more digging through notes. And CRM Video is here. Record, send, and track personalized videos to customers?all inside the CRM. Check out the AI enhanced CDK CRM @ https://carguymedia.com/4px5cLv 3. Nomad Content Studio - Most dealers still fumble social?posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That?s where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call at http://www.trynomad.co? Check out Car Dealership Guy?s stuff: For dealers: CDG Circles ? ?https://cdgcircles.com/? Industry job board ? ?????????????????http://jobs.dealershipguy.com????????????????? Dealership recruiting ? ?????????????????http://www.cdgrecruiting.com????????????????? Fix your dealership?s social media ? ?????????????????http://www.trynomad.co????????????????? Request to be a podcast guest ? ?????????????????http://www.cdgguest.com????????????????? For industry vendors: Advertise with Car Dealership Guy ? ?????????????????http://www.cdgpartner.com????????????????? Industry job board ? ?????????????????http://jobs.dealershipguy.com????????????????? Request to be a podcast guest ? ?????????????????http://www.cdgguest.com????????????????? Topics: 00:31 What is the community connection? 02:30 How did Marcello enter auto industry? 03:41 Building a successful auto career how? 06:22 Biggest industry challenge and change? 12:17 Modern work-life balance expectations? 20:40 Key insight on OEM relationships? 26:03 How do brokers impact business? 29:50 Most innovative service department change? 35:38 How to create sales transparency? Car Dealership Guy Socials: X ? ?????????????????????????????????????????x.com/GuyDealership????????????????????????????????????????? Instagram ? ?????????????????????????????????????????instagram.com/cardealershipguy/????????????????????????????????????????? TikTok ? ?????????????????????????????????????????tiktok.com/@guydealership????????????????????????????????????????? LinkedIn ? ?????????????????????????????????????????linkedin.com/company/cardealershipguy????????????????????????????????????????? Threads ? ?????????????????????????????????????????threads.net/@cardealershipguy????????????????????????????????????????? Facebook ? ?????????????????????????????????????????facebook.com/profile.php?id=100077402857683????????????????????????????????????????? Everything else ? ?????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: JR Toothman, Owner of Toothman Ford?? Amol Waishampayan, Co-Founder of Fullthrottle.ai Glenn Lundy, President of 800% Elite Auto This episode is brought to you by: Cars.com ? the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce everything to price, Cars.com automatically merchandises your inventory?s most compelling features and accolades to highlight true value and help shoppers make confident buying decisions. Cars.com is the flagship offering from Cars Commerce, an audience-driven technology company simplifying everything about buying and selling cars. Learn more at https://www.carscommerce.inc/marketplace. Fullthrottle.ai ? fullthrottle.ai® helps dealers, OEMs, and automotive agencies deliver laser-sharp, household-level omnichannel targeting with the first generative-AI powered automotive DSP ? enabling identity-based reach and real-time bidding efficiency. We?re also a proud partner of the Automotive Media Marketplace, bringing smarter, tierless activation to the industry. Meet our team at NADA 2026 at the Auto Media Marketplace Booth #1915W or at the V20 Booth #2001W. To learn more or book your demo, visit https://www.fullthrottle.ai/the-automotive-dsp/ CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas! -- Check out Car Dealership Guy?s stuff: CDG News ? ??????https://news.dealershipguy.com/?????? CDG Jobs ? ??????https://jobs.dealershipguy.com/?????? CDG Recruiting ? ??????https://www.cdgrecruiting.com/?????? My Socials: X ? ??????https://www.twitter.com/GuyDealership?????? Instagram ??????? https://www.instagram.com/cardealershipguy/?????? TikTok ? ??????https://www.tiktok.com/@guydealership?????? LinkedIn ? ??????https://www.linkedin.com/company/cardealershipguy/?????? Threads ? ??????https://www.threads.net/@cardealershipguy?????? Facebook ? ??????https://www.facebook.com/profile.php?id=100077402857683?????? Everything else ? ??????dealershipguy.com

Today I?m joined by Mark Altieri, EVP of Business Development at Zonic Design. We break down why fixed ops is still the most under-leveraged profit center in dealerships?and how communication gaps are quietly eroding customer loyalty. Mark explains how AI is reshaping customer engagement, why half of a dealership?s DMS often sits untouched, and what operators can do to immediately improve retention. Clear takeaways, practical frameworks, and fast-changing tech insights make this a must-listen for every dealer. Have questions about how Zonic Design can help your service operations, reach out to Mark directly at [email protected] or find him on linkedin at https://www.linkedin.com/in/maltieri/ This episode is brought to you by: 1. Repair360 - If you?re in the used car business, you know wasted time is wasted money. Check out Repair360?the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars ? No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Go to www.repair360.com 2. fullthrottle.ai® - fullthrottle.ai® is a next-generation AdTech powerhouse. The Automotive DSP? is built specifically for the auto industry, combining advanced programmatic targeting, real-time bidding, and analytics tailored to drive dealership and OEM performance. With fullthrottle.ai®, marketers can reach the right car shoppers at the right moment and optimize toward real business outcomes like test drives, leads, or sales. fullthrottle.ai® bridges the gap between auto media buying and results-driven marketing. Check out http://fullthrottle.ai 3. Zonic Design - 28 years providing direct to dealer fixed operations solutions. Data ? Print ? Digital ? Voice ? AI, Removing the noise in pursuit of frictionless customer engagement. Learn more about BDC-Angel at https://zonicdesign.com Check out Car Dealership Guy?s stuff: For dealers: CDG Circles ? ?https://cdgcircles.com/? Industry job board ? ?????????????????http://jobs.dealershipguy.com????????????????? Dealership recruiting ? ?????????????????http://www.cdgrecruiting.com????????????????? Fix your dealership?s social media ? ?????????????????http://www.trynomad.co????????????????? Request to be a podcast guest ? ?????????????????http://www.cdgguest.com????????????????? For industry vendors: Advertise with Car Dealership Guy ? ?????????????????http://www.cdgpartner.com????????????????? Industry job board ? ?????????????????http://jobs.dealershipguy.com????????????????? Request to be a podcast guest ? ?????????????????http://www.cdgguest.com????????????????? Topics: 00:06 Why are fixed ops so important? 00:28 What's the first impression in service? 02:38 Biggest challenge and opportunity in fixed ops? 06:10 How to improve dealership communication? 08:24 How can AI help service departments? 21:50 Tailoring communication strategies for different customers? 28:37 Final piece of advice for fixed ops? Car Dealership Guy Socials: X ? ?????????????????????????????????????????x.com/GuyDealership????????????????????????????????????????? Instagram ? ?????????????????????????????????????????instagram.com/cardealershipguy/????????????????????????????????????????? TikTok ? ?????????????????????????????????????????tiktok.com/@guydealership????????????????????????????????????????? LinkedIn ? ?????????????????????????????????????????linkedin.com/company/cardealershipguy????????????????????????????????????????? Threads ? ?????????????????????????????????????????threads.net/@cardealershipguy????????????????????????????????????????? Facebook ? ?????????????????????????????????????????facebook.com/profile.php?id=100077402857683????????????????????????????????????????? Everything else ? ?????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: - Tim Pohanka, Vice President of Pohanka Nissan Hyundai - Jeremy Scates, Owner of 111 Motorcars?? This episode is brought to you by: Cars.com ? the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce everything to price, Cars.com automatically merchandises your inventory?s most compelling features and accolades to highlight true value and help shoppers make confident buying decisions. Cars.com is the flagship offering from Cars Commerce, an audience-driven technology company simplifying everything about buying and selling cars. Learn more at https://www.carscommerce.inc/marketplace. CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?https://cdgcircles.com/? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ??????https://news.dealershipguy.com/?????? CDG Jobs ? ??????https://jobs.dealershipguy.com/?????? CDG Recruiting ? ??????https://www.cdgrecruiting.com/?????? My Socials: X ? ??????https://www.twitter.com/GuyDealership?????? Instagram ??????? https://www.instagram.com/cardealershipguy/?????? TikTok ? ??????https://www.tiktok.com/@guydealership?????? LinkedIn ? ??????https://www.linkedin.com/company/cardealershipguy/?????? Threads ? ??????https://www.threads.net/@cardealershipguy?????? Facebook ? ??????https://www.facebook.com/profile.php?id=100077402857683?????? Everything else ? ??????dealershipguy.com

Welcome to Industry Spotlight?a focused series hosted by Sam D?Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today?s automotive market. Today, Sam sits down with Jeremy Nowling, Sales and Digital Retailing Director at Rohrman Auto Group, and Matt Muilenburg, Chief Product Officer of Impel. This episode is brought to you by Impel: Impel - Meet the AI Operating System built for a new era of automotive retailing. From CRM to service bay, from website to DMS, it unifies and orchestrates every part of your dealership operations?and your customer lifecycle. Visit @ http://impel.ai and and discover how Impel AI turns routine interactions into VIP experiences. Check out Car Dealership Guy?s stuff: For dealers: CDG Circles ? ?https://cdgcircles.com/? Industry job board ? ?????????????????http://jobs.dealershipguy.com????????????????? Dealership recruiting ? ?????????????????http://www.cdgrecruiting.com????????????????? Fix your dealership?s social media ? ?????????????????http://www.trynomad.co????????????????? Request to be a podcast guest ? ?????????????????http://www.cdgguest.com????????????????? For industry vendors: Advertise with Car Dealership Guy ? ?????????????????http://www.cdgpartner.com????????????????? Industry job board ? ?????????????????http://jobs.dealershipguy.com????????????????? Request to be a podcast guest ? ?????????????????http://www.cdgguest.com????????????????? Topics: 00:45 What do customers expect from dealerships now? 02:01 How is AI changing modern dealerships? 04:32 How did dealerships operate before AI? 05:53 How to implement AI for leads? 07:30 How to customize AI for engagement? 11:14 Why must dealers engage with AI? 14:24 How to train staff on AI? 20:28 What is AI's future in dealerships? 31:56 Final advice for AI adoption? Car Dealership Guy Socials: X ? ?????????????????????????????????????????x.com/GuyDealership????????????????????????????????????????? Instagram ? ?????????????????????????????????????????instagram.com/cardealershipguy/????????????????????????????????????????? TikTok ? ?????????????????????????????????????????tiktok.com/@guydealership????????????????????????????????????????? LinkedIn ? ?????????????????????????????????????????linkedin.com/company/cardealershipguy????????????????????????????????????????? Threads ? ?????????????????????????????????????????threads.net/@cardealershipguy????????????????????????????????????????? Facebook ? ?????????????????????????????????????????facebook.com/profile.php?id=100077402857683????????????????????????????????????????? Everything else ? ?????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Manny Gonzalez ? Fixed Operations Manager, Ramsey Mazda Jamie Kent ? Chief Strategy Officer, Overfuel Alex Griffis ? President, Overfuel Richard Lupo ? Fixed Operations Director, Apple Tree Honda & Acura This episode is brought to you by: Cars.com ? the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce everything to price, Cars.com automatically merchandises your inventory?s most compelling features and accolades to highlight true value and help shoppers make confident buying decisions. Cars.com is the flagship offering from Cars Commerce, an audience-driven technology company simplifying everything about buying and selling cars. Learn more at https://www.carscommerce.inc/marketplace. Overfuel ? Dealers: You?re torching $30 of every $100 in marketing spend when your site flunks Google?s basic performance test. Why keep using outdated website technology that's killing your profits? Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they?ve got you covered. Go to overfuel.com and use code CDG500 in the comment box for $500 OFF. CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?https://cdgcircles.com/? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ??????https://news.dealershipguy.com/?????? CDG Jobs ? ??????https://jobs.dealershipguy.com/?????? CDG Recruiting ? ??????https://www.cdgrecruiting.com/?????? My Socials: X ? ??????https://www.twitter.com/GuyDealership?????? Instagram ??????? https://www.instagram.com/cardealershipguy/?????? TikTok ? ??????https://www.tiktok.com/@guydealership?????? LinkedIn ? ??????https://www.linkedin.com/company/cardealershipguy/?????? Threads ? ??????https://www.threads.net/@cardealershipguy?????? Facebook ? ??????https://www.facebook.com/profile.php?id=100077402857683?????? Everything else ? ??????dealershipguy.com

Today's show features: Brad Miller, CEO of ComplyAuto?? Will O'Hara, General Manager at Zeigler Auto Group Roy Davila, Variable Operations Director at Steele Auto Group This episode is brought to you by: Cars.com ? the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce everything to price, Cars.com automatically merchandises your inventory?s most compelling features and accolades to highlight true value and help shoppers make confident buying decisions. Cars.com is the flagship offering from Cars Commerce, an audience-driven technology company simplifying everything about buying and selling cars. Learn more at https://www.carscommerce.inc/marketplace. CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?https://cdgcircles.com/? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ??????https://news.dealershipguy.com/?????? CDG Jobs ? ??????https://jobs.dealershipguy.com/?????? CDG Recruiting ? ??????https://www.cdgrecruiting.com/?????? My Socials: X ? ??????https://www.twitter.com/GuyDealership?????? Instagram ??????? https://www.instagram.com/cardealershipguy/?????? TikTok ? ??????https://www.tiktok.com/@guydealership?????? LinkedIn ? ??????https://www.linkedin.com/company/cardealershipguy/?????? Threads ? ??????https://www.threads.net/@cardealershipguy?????? Facebook ? ??????https://www.facebook.com/profile.php?id=100077402857683?????? Everything else ? ??????dealershipguy.com

Today I?m joined by Todd Blue, Dealer Principal of Mercedes-Benz of Northern Arizona and CEO of LAPIS. We break down how luxury dealerships can truly differentiate in a crowded market and why direct customer engagement still drives outsized loyalty. Todd opens up about leverage, market cycles, and why he exited his business at its peak. We also explore what it really takes to elevate underperforming stores and thrive even when the economy turns. This episode is brought to you by: 1. fullthrottle.ai® - fullthrottle.ai® is a next-generation AdTech powerhouse. The Automotive DSP? is built specifically for the auto industry, combining advanced programmatic targeting, real-time bidding, and analytics tailored to drive dealership and OEM performance. With fullthrottle.ai®, marketers can reach the right car shoppers at the right moment and optimize toward real business outcomes like test drives, leads, or sales. fullthrottle.ai® bridges the gap between auto media buying and results-driven marketing. Check out http://fullthrottle.ai 2. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don?t have the Uber app. If you?re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit @ http://t.uber.com/CDGauto today 3. CDG Circles - A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit @ https://cdgcircles.com to learn more. Check out Car Dealership Guy?s stuff: For dealers: CDG Circles ? ?https://cdgcircles.com/? Industry job board ? ?????????????????http://jobs.dealershipguy.com????????????????? Dealership recruiting ? ?????????????????http://www.cdgrecruiting.com????????????????? Fix your dealership?s social media ? ?????????????????http://www.trynomad.co????????????????? Request to be a podcast guest ? ?????????????????http://www.cdgguest.com????????????????? For industry vendors: Advertise with Car Dealership Guy ? ?????????????????http://www.cdgpartner.com????????????????? Industry job board ? ?????????????????http://jobs.dealershipguy.com????????????????? Request to be a podcast guest ? ?????????????????http://www.cdgguest.com????????????????? Topics: 00:15 How did Todd Blue's early life shape him? 00:41 Vanity plates: funniest or most memorable? 02:57 Why re-enter the car business? 13:54 Key to building a luxury empire? 20:22 How to handle ultra-wealthy clients? 25:03 Delivering a premium experience: how? 28:52 Secret to building a successful team? 32:29 Why sell a successful business? 46:35 Navigating economic uncertainty: best strategy? Car Dealership Guy Socials: X ? ?????????????????????????????????????????x.com/GuyDealership????????????????????????????????????????? Instagram ? ?????????????????????????????????????????instagram.com/cardealershipguy/????????????????????????????????????????? TikTok ? ?????????????????????????????????????????tiktok.com/@guydealership????????????????????????????????????????? LinkedIn ? ?????????????????????????????????????????linkedin.com/company/cardealershipguy????????????????????????????????????????? Threads ? ?????????????????????????????????????????threads.net/@cardealershipguy????????????????????????????????????????? Facebook ? ?????????????????????????????????????????facebook.com/profile.php?id=100077402857683????????????????????????????????????????? Everything else ? ?????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Jeremy Robb, Chief Economist at Cox Automotive Derek Scroggins, Parts and Service Director at Pilson Automotive and Power Sports This episode is brought to you by: Cars.com ? the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce everything to price, Cars.com automatically merchandises your inventory?s most compelling features and accolades to highlight true value and help shoppers make confident buying decisions. Cars.com is the flagship offering from Cars Commerce, an audience-driven technology company simplifying everything about buying and selling cars. Learn more at https://www.carscommerce.inc/marketplace. CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?https://cdgcircles.com/? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ??????https://news.dealershipguy.com/?????? CDG Jobs ? ??????https://jobs.dealershipguy.com/?????? CDG Recruiting ? ??????https://www.cdgrecruiting.com/?????? My Socials: X ? ??????https://www.twitter.com/GuyDealership?????? Instagram ??????? https://www.instagram.com/cardealershipguy/?????? TikTok ? ??????https://www.tiktok.com/@guydealership?????? LinkedIn ? ??????https://www.linkedin.com/company/cardealershipguy/?????? Threads ? ??????https://www.threads.net/@cardealershipguy?????? Facebook ? ??????https://www.facebook.com/profile.php?id=100077402857683?????? Everything else ? ??????dealershipguy.com

Today I?m joined by Kim Saylor, Senior Director of Product Marketing at CDK Global. We break down why younger customers choose service providers based on online reviews, how AI is reducing wait times in service, and why mobile service is becoming a premium convenience buyers will pay for. Kim also explains how recalls create real service opportunities and how dealers can better educate customers. This conversation is full of actionable strategies for adapting to Gen Z expectations. This episode is brought to you by: 1. OPENLANE - The world?s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ http://openlane.com/cdg 2. vAuto - As the industry?s premier provider of end-to-end inventory management solutions, vAuto gives every dealer?from a single point store to the largest groups?the data, insights and tools they need to maximize returns from the new and used vehicle inventory investments. Known for its game-changing inventory management innovations, vAuto provides AI-powered predictive data science to help dealers see their future and consistently make the right, ROI-minded decisions with every vehicle they appraise, acquire, price and retail. Visit @ https://www.vauto.com for more details.???? 3. CDK Global - Dealers?big news. CDK just leveled up their CRM in a massive way. We?re talking next-gen AI baked right into your daily workflow: Automatically following up with internet leads, surfacing buyer insights, and giving you instant AI-generated summaries of every customer interaction?no more digging through notes. And CRM Video is here. Record, send, and track personalized videos to customers?all inside the CRM. Check out the AI enhanced CDK CRM: Visit @ https://www2.cdkglobal.com/l/146251/2025-11-24/3fy2v4 Check out Car Dealership Guy?s stuff: For dealers: CDG Circles ? https://cdgcircles.com/ Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Dealership recruiting ? ????????????????http://www.cdgrecruiting.com???????????????? Fix your dealership?s social media ? ????????????????http://www.trynomad.co???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? For industry vendors: Advertise with Car Dealership Guy ? ????????????????http://www.cdgpartner.com???????????????? Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? Topics: 00:49 The Importance of Fixed Operations 02:37 Service Shopper Study Insights 03:53 Gen Z Loyalty and Communication Preferences 06:48 Mobile Service Trends and Dealer Recommendations 15:28 The Role of AI in Service Departments 25:14 The Impact of Recalls on Dealerships 29:46 Conclusion and Final Thoughts Car Dealership Guy Socials: X ? ????????????????????????????????????????x.com/GuyDealership???????????????????????????????????????? Instagram ? ????????????????????????????????????????instagram.com/cardealershipguy/???????????????????????????????????????? TikTok ? ????????????????????????????????????????tiktok.com/@guydealership???????????????????????????????????????? LinkedIn ? ????????????????????????????????????????linkedin.com/company/cardealershipguy???????????????????????????????????????? Threads ? ????????????????????????????????????????threads.net/@cardealershipguy???????????????????????????????????????? Facebook ? ????????????????????????????????????????facebook.com/profile.php?id=100077402857683???????????????????????????????????????? Everything else ? ????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Nolan Brink, Multi-Store General Manager at Jim Shorkey Auto Group Matt Bennett, VP of Graduate and Professional Studies at Northwood University This episode is brought to you by: Matador AI ? Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales and BDC teams to sell and service more cars than ever before. Right now, podcast listeners get the first 30 days risk-free with an included white-glove onboarding, so you can experience the difference in your store. This offer is only available until the end of the month, so don?t wait! Head to https://matador.ai/ and book your demo today. Dealer Cards ? the direct-mail platform built specifically for dealerships. With Dealer Cards, you can send personalized thank-you notes, birthday cards, and service reminders ? even include brownies ? all hands-free and branded for your store. Right now, CDG listeners can get a free sample box with cards and brownies at https://dealercards.com/cdg CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?https://cdgcircles.com/? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ??????https://news.dealershipguy.com/?????? CDG Jobs ? ??????https://jobs.dealershipguy.com/?????? CDG Recruiting ? ??????https://www.cdgrecruiting.com/?????? My Socials: X ? ??????https://www.twitter.com/GuyDealership?????? Instagram ??????? https://www.instagram.com/cardealershipguy/?????? TikTok ? ??????https://www.tiktok.com/@guydealership?????? LinkedIn ? ??????https://www.linkedin.com/company/cardealershipguy/?????? Threads ? ??????https://www.threads.net/@cardealershipguy?????? Facebook ? ??????https://www.facebook.com/profile.php?id=100077402857683?????? Everything else ? ??????dealershipguy.com

Today I?m joined by President & Dealer Principal at Alpha One Automotive. We break down his jump from a corporate career into dealership ownership, and why social media became one of his strongest tools for credibility and recruiting. Michael also shares why acquiring rooftops is tougher than ever, how rural stores operate differently from metro dealerships, and what it takes to build a culture that actually performs. His perspective on customer segmentation, profitability expectations, and growth models gives dealers a clear look at the realities of operating in today?s market. This episode is brought to you by: 1. Foureyes - Foureyes fixes what?s underneath ?by connecting CRM, inventory, website, and DMS data so it?s clean, connected, and flowing. Then all the stuff you've been stacking on top? It finally works. Collect, connect, and put your data to work ? visit @ http://www.foureyes.io to learn more 2. AFSA - Get Revv?d Up for the Ultimate Vehicle Finance Event of 2026 February 3rd to 5th, 2026 | Bellagio Hotel, Las Vegas, Nevada. The vehicle finance industry is evolving at breakneck speed. Are you ready to accelerate ahead of the competition? Join hundreds of industry leaders, innovators, and decision-makers at the 2026 American Financial Services Association Vehicle Finance Conference & Expo?the must-attend event where cutting-edge insights, powerful connections, and game-changing strategies converge under one roof. World-Class Keynote speakers who inspire action, and sessions that put vehicle finance insights into overdrive. Secure your spot today @ http://vf-conference.afsaonline.org - The 2026 AFSA Vehicle Finance Conference & Expo ? Where the Leaders in Vehicle Finance Accelerate to Success.???? 3. CDG Circles - A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit @ https://cdgcircles.com to learn more. Check out Car Dealership Guy?s stuff: For dealers: CDG Circles ? https://cdgcircles.com Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Dealership recruiting ? ????????????????http://www.cdgrecruiting.com???????????????? Fix your dealership?s social media ? ????????????????http://www.trynomad.co???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? For industry vendors: Advertise with Car Dealership Guy ? ????????????????http://www.cdgpartner.com???????????????? Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? Topics: 00:21 How did Michael enter the auto industry? 01:28 Transitioning to dealership ownership how? 05:03 How social media drives professional growth? 08:49 Biggest challenge in rural dealerships? 17:27 Leadership's role in community impact? 24:21 Are rural dealerships still viable? 25:12 Best growth model for rural stores? 27:55 Transitioning to exotic cars: why? 37:48 Future plans for the business? Car Dealership Guy Socials: X ? ????????????????????????????????????????x.com/GuyDealership???????????????????????????????????????? Instagram ? ????????????????????????????????????????instagram.com/cardealershipguy/???????????????????????????????????????? TikTok ? ????????????????????????????????????????tiktok.com/@guydealership???????????????????????????????????????? LinkedIn ? ????????????????????????????????????????linkedin.com/company/cardealershipguy???????????????????????????????????????? Threads ? ????????????????????????????????????????threads.net/@cardealershipguy???????????????????????????????????????? Facebook ? ????????????????????????????????????????facebook.com/profile.php?id=100077402857683???????????????????????????????????????? Everything else ? ????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Dave Marks, CEO/Founder DSM Auto Family Aladdin Khazravan, Founder of Dealer Cards Catherine York Mace, Manager at Vann York Auto Group This episode is brought to you by: Matador AI ? Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales and BDC teams to sell and service more cars than ever before. Right now, podcast listeners get the first 30 days risk-free with an included white-glove onboarding, so you can experience the difference in your store. This offer is only available until the end of the month, so don?t wait! Head to https://matador.ai/ and book your demo today. Dealer Cards ? the direct-mail platform built specifically for dealerships. With Dealer Cards, you can send personalized thank-you notes, birthday cards, and service reminders ? even include brownies ? all hands-free and branded for your store. Right now, CDG listeners can get a free sample box with cards and brownies at https://dealercards.com/cdg CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?https://cdgcircles.com/? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ??????https://news.dealershipguy.com/?????? CDG Jobs ? ??????https://jobs.dealershipguy.com/?????? CDG Recruiting ? ??????https://www.cdgrecruiting.com/?????? My Socials: X ? ??????https://www.twitter.com/GuyDealership?????? Instagram ??????? https://www.instagram.com/cardealershipguy/?????? TikTok ? ??????https://www.tiktok.com/@guydealership?????? LinkedIn ? ??????https://www.linkedin.com/company/cardealershipguy/?????? Threads ? ??????https://www.threads.net/@cardealershipguy?????? Facebook ? ??????https://www.facebook.com/profile.php?id=100077402857683?????? Everything else ? ??????dealershipguy.com

Welcome to Industry Spotlight?a focused series hosted by Sam D?Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today?s automotive market. Today, Sam sits down with Kevin Frye, Marketing Director Jeff Wyler Automotive Family, and Paul Nadjarian, Chief Product Officer at CARFAX. This episode of the Car Dealership Guy Podcast is brought to you by CARFAX. CARFAX - Here's a reality check: CARFAX data shows that 55% of car buyers won't return to the same dealership for service in year one. That?s lost revenue walking out your door.  But Carfax Lifetime Dealers don?t stop after the sale. They partner with CARFAX to deliver co-branded, VIN-specific service reminders that drive customers back to their service lane. The CARFAX Lifetime program: Give customers the insight they want, earn the loyalty you need. Contact your CARFAX representative today. Learn more at carfax.com/CDG. Check out Car Dealership Guy?s stuff: For dealers: CDG Circles ? https://cdgcircles.com/ Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Dealership recruiting ? ????????????????http://www.cdgrecruiting.com???????????????? Fix your dealership?s social media ? ????????????????http://www.trynomad.co???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? For industry vendors: Advertise with Car Dealership Guy ? ????????????????http://www.cdgpartner.com???????????????? Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? Topics: 01:27 Why is service retention so critical? 02:34 Biggest customer communication challenge today? 03:10 OEM vs. dealer loyalty: who wins? 05:41 How is Carfax for Life game-changing? 07:52 Using data to boost retention how? 10:42 Future of customer engagement in service? 18:28 Most actionable insight for dealers now? 27:20 AI and data hygiene's role? 35:09 Final advice for improving retention? Car Dealership Guy Socials: X ? ????????????????????????????????????????x.com/GuyDealership???????????????????????????????????????? Instagram ? ????????????????????????????????????????instagram.com/cardealershipguy/???????????????????????????????????????? TikTok ? ????????????????????????????????????????tiktok.com/@guydealership???????????????????????????????????????? LinkedIn ? ????????????????????????????????????????linkedin.com/company/cardealershipguy???????????????????????????????????????? Threads ? ????????????????????????????????????????threads.net/@cardealershipguy???????????????????????????????????????? Facebook ? ????????????????????????????????????????facebook.com/profile.php?id=100077402857683???????????????????????????????????????? Everything else ? ????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Eric Barbosa, VP of Variable Operations at Cavender Auto Group David Steinberg, CEO/Founder of Foureyes?? Robert Woolsey, Director of Corporate Security at Swickard Group This episode is brought to you by: Matador AI ? Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales and BDC teams to sell and service more cars than ever before. Right now, podcast listeners get the first 30 days risk-free with an included white-glove onboarding, so you can experience the difference in your store. This offer is only available until the end of the month, so don?t wait! Head to https://matador.ai/ and book your demo today. Foureyes ? Foureyes fixes what?s underneath by connecting CRM, inventory, website, and DMS data so it?s clean, connected, and flowing. Then all the stuff you've been stacking on top? It finally works. Collect, connect, and put your data to work ? visit https://foureyes.io/ to learn more CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?https://cdgcircles.com/? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ??????https://news.dealershipguy.com/?????? CDG Jobs ? ??????https://jobs.dealershipguy.com/?????? CDG Recruiting ? ??????https://www.cdgrecruiting.com/?????? My Socials: X ? ??????https://www.twitter.com/GuyDealership?????? Instagram ??????? https://www.instagram.com/cardealershipguy/?????? TikTok ? ??????https://www.tiktok.com/@guydealership?????? LinkedIn ? ??????https://www.linkedin.com/company/cardealershipguy/?????? Threads ? ??????https://www.threads.net/@cardealershipguy?????? Facebook ? ??????https://www.facebook.com/profile.php?id=100077402857683?????? Everything else ? ??????dealershipguy.com

Today's show features: David Rogers, Fixed Operations Director at Piazza Auto Group Kevin Stuckey, Platform Director - Fixed Operations at Parkway Family Auto Group This episode is brought to you by: KPA ? Escalating fines and enforcement actions are hitting dealers hard across safety, privacy, and F&I compliance. KPA's Complete Compliance Suite is the only all-in-one solution that protects your dealership from every compliance risk. Our integrated software, expert consulting, and award-winning training help you reduce insurance premiums, mitigate liability exposure, and protect your reputation. Learn more at https://kpa.io/automotive/ CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ?????https://news.dealershipguy.com/????? CDG Jobs ? ?????https://jobs.dealershipguy.com/????? CDG Recruiting ? ?????https://www.cdgrecruiting.com/????? My Socials: X ? ?????https://www.twitter.com/GuyDealership????? Instagram ?????? https://www.instagram.com/cardealershipguy/????? TikTok ? ?????https://www.tiktok.com/@guydealership????? LinkedIn ? ?????https://www.linkedin.com/company/cardealershipguy/????? Threads ? ?????https://www.threads.net/@cardealershipguy????? Facebook ? ?????https://www.facebook.com/profile.php?id=100077402857683????? Everything else ? ?????dealershipguy.com

Today I?m joined by Jim Keffer, CEO of Keffer Auto Group. We break down his radical 10-year buyout model, why he hunts ?unicorn? operators instead of centralizing, and how underperforming rooftops become high-ROI assets. Jim also explains the math behind buying broken stores, the traits that separate true owner-operators, and the coming shakeups he sees from Carvana, CarMax, and digital retailing. It?s a candid, transparent look at a model most dealers never get to see up close. This episode is brought to you by: 1. Lotlinx - What if ChatGPT actually spoke dealer? Meet LotGPT ? the first AI chatbot built just for car dealers. Fluent in your market, your dealership, and your inventory, LotGPT delivers instant insights to help you merchandise smarter, move inventory faster, and maximize profit. It pulls from your live inventory, CRM, and Google Analytics to give VIN-specific recommendations, helping dealers price vehicles accurately, spot wasted spend, and uncover the hottest opportunities ? all in seconds. LotGPT is free for dealers, but invite-only. Join the waitlist now @ Lotlinx.com/LotGPT 2. vAuto - The average car sits 45 days before getting shipped to another store ? hoping it?ll sell faster somewhere else. But guess what? Once it lands there, it usually sits another 30 days. On paper, that looks fine. In reality, that car?s been tying up capital for 75 days ? bleeding margin the whole time. The fix? Get the car to the right store on day one ? or move it before the clock runs out. Because every day you wait, you?re losing gross you?ll never get back. Check out vAuto?s new guide on centralized inventory management @ ?https://www.vauto.com???? 3. CDG Circles - A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit @ https://cdgcircles.com/ to learn more. Check out Car Dealership Guy?s stuff: For dealers: CDG Circles ? https://cdgcircles.com/ Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Dealership recruiting ? ????????????????http://www.cdgrecruiting.com???????????????? Fix your dealership?s social media ? ????????????????http://www.trynomad.co???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? For industry vendors: Advertise with Car Dealership Guy ? ????????????????http://www.cdgpartner.com???????????????? Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? Topics: 00:08 Biggest challenge in the car business? 00:52 How does the decentralized model work? 03:41 What is the buyout model? 07:08 How to find the right operators? 32:48 How does goodwill depreciation work? 33:15 How to identify and hire talent? 34:01 Biggest used car sales challenge? 37:45 Balancing sales efficiency with customer experience? 58:18 Future of car dealerships? Car Dealership Guy Socials: X ? ????????????????????????????????????????x.com/GuyDealership???????????????????????????????????????? Instagram ? ????????????????????????????????????????instagram.com/cardealershipguy/???????????????????????????????????????? TikTok ? ????????????????????????????????????????tiktok.com/@guydealership???????????????????????????????????????? LinkedIn ? ????????????????????????????????????????linkedin.com/company/cardealershipguy???????????????????????????????????????? Threads ? ????????????????????????????????????????threads.net/@cardealershipguy???????????????????????????????????????? Facebook ? ????????????????????????????????????????facebook.com/profile.php?id=100077402857683???????????????????????????????????????? Everything else ? ????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Zach Terrell, General Manager at Zeigler Auto Group Devin Daly, Co-founder & CEO of Impel Ben Chodor, CEO of CallRevu Gray Scott, Former VP of Marketing of Ultimate Toys, Inc This episode is brought to you by: KPA ? Escalating fines and enforcement actions are hitting dealers hard across safety, privacy, and F&I compliance. KPA's Complete Compliance Suite is the only all-in-one solution that protects your dealership from every compliance risk. Our integrated software, expert consulting, and award-winning training help you reduce insurance premiums, mitigate liability exposure, and protect your reputation. Learn more at https://kpa.io/automotive/ Impel ? Dealers everywhere are delivering concierge-level customer experiences with Impel's AI Operating System. Learn how to ditch disjointed customer engagement at https://impel.ai/CDG CallRevu ? AI-powered communications intelligence platform that helps dealerships turn every phone call into a revenue opportunity. Learn more at https://www.callrevu.com/ CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ?????https://news.dealershipguy.com/????? CDG Jobs ? ?????https://jobs.dealershipguy.com/????? CDG Recruiting ? ?????https://www.cdgrecruiting.com/????? My Socials: X ? ?????https://www.twitter.com/GuyDealership????? Instagram ?????? https://www.instagram.com/cardealershipguy/????? TikTok ? ?????https://www.tiktok.com/@guydealership????? LinkedIn ? ?????https://www.linkedin.com/company/cardealershipguy/????? Threads ? ?????https://www.threads.net/@cardealershipguy????? Facebook ? ?????https://www.facebook.com/profile.php?id=100077402857683????? Everything else ? ?????dealershipguy.com

Today I?m joined by Kirk Rogers, Wholesale Manager at McCarthy Auto Group. We dig into why wholesale should be a strategic lever?not a last-resort escape hatch, how efficient transport unlocks massive savings, and the process McCarthy uses to eliminate the automotive retails biggest logistics bottleneck. This episode is brought to you by: 1. ?Auto Hauler Exchange - Ship Smarter. Pay Less. No Middlemen. Tired of brokers driving up costs and slowing you down? Auto Hauler Exchange puts YOU in control. Ship cars faster and cheaper with 5,500+ vetted carriers. Get cars delivered in just 4 days on average. Transparent pricing, no hidden fees, and real-time tracking. Move cars smarter. Move cars faster. Learn more: ?http://www.autohaulerexchange.com? 2. automotiveMastermind - Mornings are for momentum?and Mastermind helps you build it. automotiveMastermind is the automotive industry?s trusted data and technology provider, empowering sales teams to start their day with data they can trust and end it with deals that drive results. Car Dealership Guy listeners can take Mastermind?s 30-second Sales Efficiency Assessment to see how their dealership stacks up. Visit @ https://drive.automotivemastermind.com/cdg to learn more and to activate your offer. 3. vAuto - The average car sits 45 days before getting shipped to another store ? hoping it?ll sell faster somewhere else. But guess what? Once it lands there, it usually sits another 30 days. On paper, that looks fine. In reality, that car?s been tying up capital for 75 days ? bleeding margin the whole time. The fix? Get the car to the right store on day one ? or move it before the clock runs out. Because every day you wait, you?re losing gross you?ll never get back. Check out vAuto?s new guide on centralized inventory management: ?https://www.vauto.com Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Dealership recruiting ? ????????????????http://www.cdgrecruiting.com???????????????? Fix your dealership?s social media ? ????????????????http://www.trynomad.co???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? For industry vendors: Advertise with Car Dealership Guy ? ????????????????http://www.cdgpartner.com???????????????? Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? Topics: 00:46 Current state of the wholesale market? 01:35 Key responsibilities at McCarthy Auto Group? 02:29 Biggest wholesale strategy challenge? 03:22 How has wholesale landscape changed? 04:39 Best acquisition and disposition tactics? 09:44 Key metrics for wholesale success? 18:51 Managing recon and logistics effectively? 23:36 Strategies to cut recon costs? 27:08 How to compete with industry giants? Car Dealership Guy Socials: X ? ????????????????????????????????????????x.com/GuyDealership???????????????????????????????????????? Instagram ? ????????????????????????????????????????instagram.com/cardealershipguy/???????????????????????????????????????? TikTok ? ????????????????????????????????????????tiktok.com/@guydealership???????????????????????????????????????? LinkedIn ? ????????????????????????????????????????linkedin.com/company/cardealershipguy???????????????????????????????????????? Threads ? ????????????????????????????????????????threads.net/@cardealershipguy???????????????????????????????????????? Facebook ? ????????????????????????????????????????facebook.com/profile.php?id=100077402857683???????????????????????????????????????? Everything else ? ????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Don Hall, President of Virginia Automobile Dealers Association Patrick Janes, AVP, vAuto Inventory Solutions at Cox Automotive Will Bright, CEO and Founder of Saferide.ai This episode is brought to you by: KPA ? Escalating fines and enforcement actions are hitting dealers hard across safety, privacy, and F&I compliance. KPA's Complete Compliance Suite is the only all-in-one solution that protects your dealership from every compliance risk. Our integrated software, expert consulting, and award-winning training help you reduce insurance premiums, mitigate liability exposure, and protect your reputation. Learn more at https://kpa.io/automotive/ Saferide.ai ? Saferide is pre-load AI Dashcam that makes cutting-edge saftey and conveneince features affordable for all drivers. We enable Hands-Free Cruise, Traffic Assist, Pedestrian Detection, and Predictive Maintenence for hundreds of models built since 2010. Contact us at 415 583 7394 or [email protected] to learn more CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?????https://cdgcircles.com/????? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?????https://carguymedia.com/cdglive????? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ?????https://news.dealershipguy.com/????? CDG Jobs ? ?????https://jobs.dealershipguy.com/????? CDG Recruiting ? ?????https://www.cdgrecruiting.com/????? My Socials: X ? ?????https://www.twitter.com/GuyDealership????? Instagram ?????? https://www.instagram.com/cardealershipguy/????? TikTok ? ?????https://www.tiktok.com/@guydealership????? LinkedIn ? ?????https://www.linkedin.com/company/cardealershipguy/????? Threads ? ?????https://www.threads.net/@cardealershipguy????? Facebook ? ?????https://www.facebook.com/profile.php?id=100077402857683????? Everything else ? ?????dealershipguy.com

Today's show features: Brian Benstock, Vice President & General Manager of Paragon Honda and Paragon Acura David Boice, Founder & CEO of Team Velocity Sanjay Varnwal, Co-Founder & CEO of Spyne.ai Danny Zaslavsky, Co-Founder and President of VINCUE This episode is brought to you by: Stream Companies ? A full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Marketing Cloud, empower brands to optimize performance and accelerate growth. To learn more, visit ??https://www.streamcompanies.com/?? VINCUE ? The company behind the innovative VINCUE Vehicle Lifecycle Management platform, unifying and streamlining the inventory Plan, Buy, Manage, and Sell process for higher efficiency and more profit in every car. VINCUE is designed exclusivel to help dealers modernize operations, acquire the perfect inventory mix, and price and merchandise with precision. https://vincue.com Team Velocity - Team Velocity helps dealerships deliver faster, smarter, and more connected customer experiences through fully integrated platform technology. From websites and advertising to retention solutions and a native CDP, Team Velocity provides the tools dealerships need to succeed in every stage of the customer journey. Visit https://teamvelocitymarketing.com/ for more information or to request a demo. Spyne.ai ? Meet Vini by Spyne ? your dealership?s AI-powered Conversational Agent. Vini answers every call and chat, engages customers instantly, and uncovers hidden revenue in your CRM and inventory. Every missed opportunity? Found and converted. Learn more at http://spyne.ai/vini-cdg CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ????https://cdgcircles.com/???? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ????https://carguymedia.com/cdglive???? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ????https://news.dealershipguy.com/???? CDG Jobs ? ????https://jobs.dealershipguy.com/???? CDG Recruiting ? ????https://www.cdgrecruiting.com/???? My Socials: X ? ????https://www.twitter.com/GuyDealership???? Instagram ????? https://www.instagram.com/cardealershipguy/???? TikTok ? ????https://www.tiktok.com/@guydealership???? LinkedIn ? ????https://www.linkedin.com/company/cardealershipguy/???? Threads ? ????https://www.threads.net/@cardealershipguy???? Facebook ? ????https://www.facebook.com/profile.php?id=100077402857683???? Everything else ? ????dealershipguy.com

Today I?m joined by Alan Haig, President of Haig Partners. We dig into why Q4 buy-sell activity is suddenly exploding, which franchises are becoming ?must-own? (and which aren?t), how rate cuts are reshaping buyer math, and get a sneak peek at the latest Haig Report before its released. This episode is brought to you by: 1. Equifax - Fund More Auto Loans, Faster. Auto loan applicants are 40% more likely to be funded when instantly verified by The Work Number. You can get the data you need to know your borrower better and make fast, smart decisions. Equifax provides instant, secure access to verified borrower identity, address, income, and employment information, helping you move deals forward quickly." Visit @ https://carguymedia.com/3Lplzue to learn more. 2. Amazon Auto - With Amazon Autos, your dealership can reach more buyers, drive more sales, and deliver a modern, more delightful car-buying experience. Learn more @ https://sell.amazon.com/programs/autos???? 3. Haig Partners - Since 2014, the Haig Report® has delivered expert analysis on dealership performance, market activity, and franchise valuations, offering a clear view of opportunities and challenges in automotive retail. Learn more in the full Q3 2025 Haig Report® by subscribing to receive it as soon as it?s released. Visit @ https://share.hsforms.com/1AEDx2iJDSsibryqbI1HyCgnr2vn 4. CDG Circles - A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit https://cdgcircles.com to learn more. Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Dealership recruiting ? ????????????????http://www.cdgrecruiting.com???????????????? Fix your dealership?s social media ? ????????????????http://www.trynomad.co???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? For industry vendors: Advertise with Car Dealership Guy ? ????????????????http://www.cdgpartner.com???????????????? Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? Topics: 00:59 What defines the marathon's spirit? 02:53 Why did the CarMax CEO resign? 03:49 How is Carvana influencing the market? 07:14 Current state of the auto market? 11:14 Which brands are performing best? 21:40 Who is buying cars today? 26:51 Biggest opportunity in dealership sales? 29:05 Where are the hottest regional markets? 43:59 Future outlook for dealers? Car Dealership Guy Socials: X ? ????????????????????????????????????????x.com/GuyDealership???????????????????????????????????????? Instagram ? ????????????????????????????????????????instagram.com/cardealershipguy/???????????????????????????????????????? TikTok ? ????????????????????????????????????????tiktok.com/@guydealership???????????????????????????????????????? LinkedIn ? ????????????????????????????????????????linkedin.com/company/cardealershipguy???????????????????????????????????????? Threads ? ????????????????????????????????????????threads.net/@cardealershipguy???????????????????????????????????????? Facebook ? ????????????????????????????????????????facebook.com/profile.php?id=100077402857683???????????????????????????????????????? Everything else ? ????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Alex Perdikis, CEO, Koons Motors, Inc. Michael Wood, GM of Jaguar Land Rover Chantilly Nick Huff, Used Car Director at Fred Martin Superstore This episode is brought to you by: Stream Companies ? A full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Marketing Cloud, empower brands to optimize performance and accelerate growth. To learn more, visit ?https://www.streamcompanies.com/? CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ???https://cdgcircles.com/??? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ???https://carguymedia.com/cdglive??? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ???https://news.dealershipguy.com/??? CDG Jobs ? ???https://jobs.dealershipguy.com/??? CDG Recruiting ? ???https://www.cdgrecruiting.com/??? My Socials: X ? ???https://www.twitter.com/GuyDealership??? Instagram ???? https://www.instagram.com/cardealershipguy/??? TikTok ? ???https://www.tiktok.com/@guydealership??? LinkedIn ? ???https://www.linkedin.com/company/cardealershipguy/??? Threads ? ???https://www.threads.net/@cardealershipguy??? Facebook ? ???https://www.facebook.com/profile.php?id=100077402857683??? Everything else ? ???dealershipguy.com

Today I?m joined by Fred Emich IV, Partner at Emich Automotive. We cover how Emich Automotive became the #1 EV retailer for Kia, the challenges Fred?s faced as Chairman of VW?s National Dealer Council, and the evolving threat Scout poses to VW dealers ? plus much more. This episode is brought to you by: 1. Lotlinx - What if ChatGPT actually spoke dealer? Meet LotGPT ? the first AI chatbot built just for car dealers. Fluent in your market, your dealership, and your inventory, LotGPT delivers instant insights to help you merchandise smarter, move inventory faster, and maximize profit. It pulls from your live inventory, CRM, and Google Analytics to give VIN-specific recommendations, helping dealers price vehicles accurately, spot wasted spend, and uncover the hottest opportunities ? all in seconds. LotGPT is free for dealers, but invite-only. Join the waitlist now @ Lotlinx.com/LotGPT 2. CDK Global - Managing inventory doesn?t have to be a grind. Backed by over 50 years of CDK know-how and powered by next-gen AI tools, you?ll price with confidence, merchandise like a pro, and move cars off the lot faster ? all while boosting your bottom line. Learn more about the CDK Vehicle Inventory Suite @ https://www.cdkglobal.com/cdk-vehicle-inventory-suite 3. CDG Circles - A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit https://cdgcircles.com to learn more. Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Dealership recruiting ? ????????????????http://www.cdgrecruiting.com???????????????? Fix your dealership?s social media ? ????????????????http://www.trynomad.co???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? For industry vendors: Advertise with Car Dealership Guy ? ????????????????http://www.cdgpartner.com???????????????? Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? Topics: 00:37 How did racing shape Fred's career? 02:51 Entering the family car business how? 05:40 Biggest triumph and challenge in auto? 09:57 Strategy for dominating the EV market? 17:34 Future vision for Volkswagen leadership? 20:39 Key industry challenge with Volkswagen? 22:26 Direct-to-consumer: threat or opportunity? 24:28 How has Tesla impacted the industry? 35:30 How does community shape future vision? Car Dealership Guy Socials: X ? ????????????????????????????????????????x.com/GuyDealership???????????????????????????????????????? Instagram ? ????????????????????????????????????????instagram.com/cardealershipguy/???????????????????????????????????????? TikTok ? ????????????????????????????????????????tiktok.com/@guydealership???????????????????????????????????????? LinkedIn ? ????????????????????????????????????????linkedin.com/company/cardealershipguy???????????????????????????????????????? Threads ? ????????????????????????????????????????threads.net/@cardealershipguy???????????????????????????????????????? Facebook ? ????????????????????????????????????????facebook.com/profile.php?id=100077402857683???????????????????????????????????????? Everything else ? ????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Jeff Ramsey, CMO of Ourisman Auto Group Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce Dustin Clark, CMO of Andy Mohr Auto Group This episode is brought to you by: Stream Companies ? A full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Marketing Cloud, empower brands to optimize performance and accelerate growth. To learn more, visit https://www.streamcompanies.com/ CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ??https://cdgcircles.com/?? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ??https://carguymedia.com/cdglive?? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ??https://news.dealershipguy.com/?? CDG Jobs ? ??https://jobs.dealershipguy.com/?? CDG Recruiting ? ??https://www.cdgrecruiting.com/?? My Socials: X ? ??https://www.twitter.com/GuyDealership?? Instagram ??? https://www.instagram.com/cardealershipguy/?? TikTok ? ??https://www.tiktok.com/@guydealership?? LinkedIn ? ??https://www.linkedin.com/company/cardealershipguy/?? Threads ? ??https://www.threads.net/@cardealershipguy?? Facebook ? ??https://www.facebook.com/profile.php?id=100077402857683?? Everything else ? ??dealershipguy.com

Today special guest host Sam D'Arc is joined by Shane Wilson, President at Connected Dealer Services. We dive into the tug-of-war between dealers and automakers for customer ownership after the sale, how real-time vehicle data is fueling explosive fixed-ops growth, the playbook dealers are using to win loyalty long after delivery ? and much more. This episode is brought to you by: 1. Connected Dealer Services - Staying connected after the sale isn?t optional anymore, it?s your competitive edge. Connected Dealer Services, creators of CarRx, help you transform every car on your lot into an ongoing customer relationship. Their connected-car technology powers real-time tracking, stolen-vehicle recovery, and service alerts that keep customers engaged long after they drive off the lot. From protecting your inventory to driving retention and fixed-ops growth, CarRx turns vehicle data into real, measurable profit. Discover how @ ?http://CarRx.com/Retention 2. S&P/IHS Global - With over 1,000 segments, across Service, Trade-In and In-Market Shoppers across, Polk Auto Direct gives dealers the best return out of every dollar spent. The self-serve platform includes multi-dealer management capabilities and targeting up to a 50-mile radius. Save now with special discounts for new sign-ups through November 30! Visit @ http://PolkAutoDirect.com today. 3. Amazon Autos - With Amazon Autos, your dealership can reach more buyers, drive more sales, and deliver a modern, more delightful car-buying experience. Learn more @ https://sell.amazon.com/programs/autos Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Dealership recruiting ? ????????????????http://www.cdgrecruiting.com???????????????? Fix your dealership?s social media ? ????????????????http://www.trynomad.co???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? For industry vendors: Advertise with Car Dealership Guy ? ????????????????http://www.cdgpartner.com???????????????? Industry job board ? ????????????????http://jobs.dealershipguy.com???????????????? Request to be a podcast guest ? ????????????????http://www.cdgguest.com???????????????? Topics: 1:30 What is Connected Dealer Services? 4:30 What is Connected Dealer Services' unique data advantage? 8:00 How do you measure service appointment success? 12:30 What is Connected Dealer Services' origin story? 16:00 How does F&I improve in profitability? 21:00 Dealer group vs. OEM strategy differences? 24:30 How to enhance fixed operations? 28:00 What is the installation and support process? 32:00 What is the future vision for Connected Dealer Services? Car Dealership Guy Socials: X ? ????????????????????????????????????????x.com/GuyDealership???????????????????????????????????????? Instagram ? ????????????????????????????????????????instagram.com/cardealershipguy/???????????????????????????????????????? TikTok ? ????????????????????????????????????????tiktok.com/@guydealership???????????????????????????????????????? LinkedIn ? ????????????????????????????????????????linkedin.com/company/cardealershipguy???????????????????????????????????????? Threads ? ????????????????????????????????????????threads.net/@cardealershipguy???????????????????????????????????????? Facebook ? ????????????????????????????????????????facebook.com/profile.php?id=100077402857683???????????????????????????????????????? Everything else ? ????????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Tully Williams, Parts & Service Director at The Niello Company Colin Speer, Director of Sales at Sonic Tools USA Frank Knox, Chief Operating Officer of AutoAcquire AI This episode is brought to you by: CR Stream ? Put the power of multiple auctions in your hand! CR Stream multi-lists your inventory to OVE, SmartAuction, and Copart simultaneously. Capture vehicle photos, damage, details and pricing start to finish in under 10 minutes with the CR Stream iPhone and Android mobile apps. Pay only $150 sell fee when you vehicles sells at auction! visit ?https://crstream.com/? to learn more. CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?https://cdgcircles.com/? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ?https://news.dealershipguy.com/? CDG Jobs ? ?https://jobs.dealershipguy.com/? CDG Recruiting ? ?https://www.cdgrecruiting.com/? My Socials: X ? ?https://www.twitter.com/GuyDealership? Instagram ?? https://www.instagram.com/cardealershipguy/? TikTok ? ?https://www.tiktok.com/@guydealership? LinkedIn ? ?https://www.linkedin.com/company/cardealershipguy/? Threads ? ?https://www.threads.net/@cardealershipguy? Facebook ? ?https://www.facebook.com/profile.php?id=100077402857683? Everything else ? ?dealershipguy.com

Welcome to Industry Spotlight?a focused series hosted by Sam D?Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today?s automotive market. Today, Sam sits down with David Long, Executive General Manager at Hansel Auto Group, and Curtis Lewsey, Founder of DealerCards. This episode is brought to you by: DealerCards - The direct-mail platform built specifically for dealerships. With DealerCards, you can send personalized thank-you notes, birthday cards, and service reminders ? even include brownies ? all handsfree and branded for your store. It?s a small touch that drives big loyalty and repeat business. Right now, CDG listeners can get a free sample box with cards and brownies at http://www.dealercards.com/cdg CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more. Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ???????????????http://jobs.dealershipguy.com??????????????? Dealership recruiting ? ???????????????http://www.cdgrecruiting.com??????????????? Fix your dealership?s social media ? ???????????????http://www.trynomad.co??????????????? Request to be a podcast guest ? ???????????????http://www.cdgguest.com??????????????? For industry vendors: Advertise with Car Dealership Guy ? ???????????????http://www.cdgpartner.com??????????????? Industry job board ? ???????????????http://jobs.dealershipguy.com??????????????? Request to be a podcast guest ? ???????????????http://www.cdgguest.com??????????????? Topics: 00:46 What makes a number one salesperson? 01:26 Do 90s sales strategies still work? 02:21 Why is personal touch so crucial? 07:41 How does DealerCards scale personalization? 11:24 How does gratitude drive business success? 18:56 Top tips for personal dealer connections? 19:27 Best creative customer follow-up methods? 22:09 How to measure personalization's impact? 29:38 What are high-impact customer touches? Car Dealership Guy Socials: X ? ???????????????????????????????????????x.com/GuyDealership??????????????????????????????????????? Instagram ? ???????????????????????????????????????instagram.com/cardealershipguy/??????????????????????????????????????? TikTok ? ???????????????????????????????????????tiktok.com/@guydealership??????????????????????????????????????? LinkedIn ? ???????????????????????????????????????linkedin.com/company/cardealershipguy??????????????????????????????????????? Threads ? ???????????????????????????????????????threads.net/@cardealershipguy??????????????????????????????????????? Facebook ? ???????????????????????????????????????facebook.com/profile.php?id=100077402857683??????????????????????????????????????? Everything else ? ???????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Kable Derrow, Owner of Findlay Chrysler Dodge Jeep Ram Will Holleman, Automotive Sales at Equifax Devin Kaulback, GM of Subaru of Niagara This episode is brought to you by: CR Stream ? Put the power of multiple auctions in your hand! CR Stream multi-lists your inventory to OVE, SmartAuction, and Copart simultaneously. Capture vehicle photos, damage, details and pricing start to finish in under 10 minutes with the CR Stream iPhone and Android mobile apps. Pay only $150 sell fee when you vehicles sells at auction! visit https://crstream.com/ to learn more. Equifax ? Fund More Auto Loans, Faster. Auto loan applicants are 40% more likely to be funded when instantly verified by The Work Number. You can get the data you need to know your borrower better and make fast, smart decisions. Equifax provides instant, secure access to verified borrower identity, address, income, and employment information, helping you move deals forward quickly. Visit https://carguymedia.com/3Lplzue to learn more. CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? https://news.dealershipguy.com/ CDG Jobs ? https://jobs.dealershipguy.com/ CDG Recruiting ? https://www.cdgrecruiting.com/ My Socials: X ? https://www.twitter.com/GuyDealership Instagram ? https://www.instagram.com/cardealershipguy/ TikTok ? https://www.tiktok.com/@guydealership LinkedIn ? https://www.linkedin.com/company/cardealershipguy/ Threads ? https://www.threads.net/@cardealershipguy Facebook ? https://www.facebook.com/profile.php?id=100077402857683 Everything else ? dealershipguy.com

Today I?m joined by Doug Gilmour, Dealer Principal of Malone Ford. We get into Doug?s 13-year run at Ford, the 7% profit swing that put him on the map, and the all-in gamble that made his dream a reality. This episode is brought to you by: 1. OPENLANE - The world?s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ http://www.openlane.com/cdg 2. Repair360 - If you?re in the used car business, you know wasted time is wasted money. Check out Repair360?the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars ? No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Go to @ http://www.repair360.com ? 3. CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more. Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ???????????????http://jobs.dealershipguy.com??????????????? Dealership recruiting ? ???????????????http://www.cdgrecruiting.com??????????????? Fix your dealership?s social media ? ???????????????http://www.trynomad.co??????????????? Request to be a podcast guest ? ???????????????http://www.cdgguest.com??????????????? For industry vendors: Advertise with Car Dealership Guy ? ???????????????http://www.cdgpartner.com??????????????? Industry job board ? ???????????????http://jobs.dealershipguy.com??????????????? Request to be a podcast guest ? ???????????????http://www.cdgguest.com??????????????? Topics: 00:34 Why leave Ford for dealership ownership? 05:12 How to pursue a dealership dream? 07:23 Biggest complexity in dealership ownership? 11:06 Key insights from the field? 14:54 Future of the auto industry? 32:51 Tesla vs. traditional automaker approach? 35:53 Solving vehicle affordability challenges? 43:09 Best team building and training strategies? 56:14 Future plans for the business? Car Dealership Guy Socials: X ? ???????????????????????????????????????x.com/GuyDealership??????????????????????????????????????? Instagram ? ???????????????????????????????????????instagram.com/cardealershipguy/??????????????????????????????????????? TikTok ? ???????????????????????????????????????tiktok.com/@guydealership??????????????????????????????????????? LinkedIn ? ???????????????????????????????????????linkedin.com/company/cardealershipguy??????????????????????????????????????? Threads ? ???????????????????????????????????????threads.net/@cardealershipguy??????????????????????????????????????? Facebook ? ???????????????????????????????????????facebook.com/profile.php?id=100077402857683??????????????????????????????????????? Everything else ? ???????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Liza Borches, President & CEO of Carter Myers Automotive Jake Hales, Digital Operations Manager at Gee Automotive Companies This episode is brought to you by: CR Stream ? Put the power of multiple auctions in your hand! CR Stream multi-lists your inventory to OVE, SmartAuction, and Copart simultaneously. Capture vehicle photos, damage, details and pricing start to finish in under 10 minutes with the CR Stream iPhone and Android mobile apps. Pay only $150 sell fee when you vehicles sells at auction! visit https://crstream.com/ to learn more. CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit ?https://cdgcircles.com/? to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ??https://carguymedia.com/cdglive?? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ??https://news.dealershipguy.com/?? CDG Jobs ? ??https://jobs.dealershipguy.com/?? CDG Recruiting ? ??https://www.cdgrecruiting.com/?? My Socials: X ? https://www.twitter.com/GuyDealership Instagram ? ??https://www.instagram.com/cardealershipguy/?? TikTok ? ??https://www.tiktok.com/@guydealership?? LinkedIn ? ??https://www.linkedin.com/company/cardealershipguy/?? Threads ? ??https://www.threads.net/@cardealershipguy?? Facebook ? ??https://www.facebook.com/profile.php?id=100077402857683?? Everything else ? ??dealershipguy.com

Today's show features: Yossi Levi, Founder of Car Dealership Guy Brian Benstock, Dealer Principal of Paragon Honda & Acura Todd Szott, Dealer Partner of Szott Auto Group This episode is brought to you by: KPA ? Non-compliance isn't an option. OSHA, FTC, and state regulators are actively targeting dealers with escalating fines and enforcement actions across safety, privacy, and F&I compliance. KPA?s Complete Compliance Suite is the only all-in-one solution that protects dealers from every compliance risk. Our integrated software, expert consulting, and award-winning training address every compliance gap, helping you reduce insurance premiums, mitigate liability exposure, and protect your dealership's reputation from business-threatening violations. Stop managing compliance manually with patchwork solutions that leave you vulnerable to audits and lawsuits. Visit ?https://info.kpa.io/cdg? to learn more. CDG Circles ? A modern peer group for auto dealers. Private dealer chats. Real insights ? confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? ?https://news.dealershipguy.com/? CDG Jobs ? ?https://jobs.dealershipguy.com/? CDG Recruiting ? ?https://www.cdgrecruiting.com/? My Socials: X ? https://www.twitter.com/GuyDealership Instagram ? ?https://www.instagram.com/cardealershipguy/? TikTok ? ?https://www.tiktok.com/@guydealership? LinkedIn ? ?https://www.linkedin.com/company/cardealershipguy/? Threads ? ?https://www.threads.net/@cardealershipguy? Facebook ? ?https://www.facebook.com/profile.php?id=100077402857683? Everything else ? ?dealershipguy.com

Welcome to Industry Spotlight?a focused series hosted by Sam D?Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today?s automotive market. Today, Sam sits down with Parker Boice, General Sales Manager at BMW Utah and Than Hancock, Chief Sales Officer at Podium. This episode is brought to you by: 1. Podium - Don?t miss another lead. With Podium?s AI BDC, dealerships are seeing an 80% increase in after-hours appointments by handling leads 24/7. Instantly respond to inquiries, book test drives, and let your team focus on what matters: closing deals. Learn how Podium can help you sell more cars at https://www.podium.com/car-dealership-guy Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ???????????????http://jobs.dealershipguy.com??????????????? Dealership recruiting ? ???????????????http://www.cdgrecruiting.com??????????????? Fix your dealership?s social media ? ???????????????http://www.trynomad.co??????????????? Request to be a podcast guest ? ???????????????http://www.cdgguest.com??????????????? For industry vendors: Advertise with Car Dealership Guy ? ???????????????http://www.cdgpartner.com??????????????? Industry job board ? ???????????????http://jobs.dealershipguy.com??????????????? Request to be a podcast guest ? ???????????????http://www.cdgguest.com??????????????? Topics: 01:15 How to compete in a crowded market? 04:45 How are customer shopping trends changing? 06:10 Biggest lead management challenge and solution? 11:53 How does AI improve customer experience? 18:57 What is agentic AI? 22:20 Will AI replace sales jobs? 26:15 Future of AI in dealerships? 28:01 Who owns and controls AI data? 37:31 How fast is AI evolving? Car Dealership Guy Socials: X ? ???????????????????????????????????????x.com/GuyDealership??????????????????????????????????????? Instagram ? ???????????????????????????????????????instagram.com/cardealershipguy/??????????????????????????????????????? TikTok ? ???????????????????????????????????????tiktok.com/@guydealership??????????????????????????????????????? LinkedIn ? ???????????????????????????????????????linkedin.com/company/cardealershipguy??????????????????????????????????????? Threads ? ???????????????????????????????????????threads.net/@cardealershipguy??????????????????????????????????????? Facebook ? ???????????????????????????????????????facebook.com/profile.php?id=100077402857683??????????????????????????????????????? Everything else ? ???????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Jami Langham, COO of Coleman Automotive Group Brian Ortega, Creative Director at Valley Hi Toyota Brittney Dean, Sales Business Development Manager at Van Horn Automotive Group This episode is brought to you by: KPA ? Non-compliance isn't an option. OSHA, FTC, and state regulators are actively targeting dealers with escalating fines and enforcement actions across safety, privacy, and F&I compliance. KPA?s Complete Compliance Suite is the only all-in-one solution that protects dealers from every compliance risk. Our integrated software, expert consulting, and award-winning training address every compliance gap, helping you reduce insurance premiums, mitigate liability exposure, and protect your dealership's reputation from business-threatening violations. Stop managing compliance manually with patchwork solutions that leave you vulnerable to audits and lawsuits. Visit https://info.kpa.io/cdg to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? https://news.dealershipguy.com/ CDG Jobs ? https://jobs.dealershipguy.com/ CDG Recruiting ? https://www.cdgrecruiting.com/ My Socials: X ? https://www.twitter.com/GuyDealership Instagram ? https://www.instagram.com/cardealershipguy/ TikTok ? https://www.tiktok.com/@guydealership LinkedIn ? https://www.linkedin.com/company/cardealershipguy/ Threads ? https://www.threads.net/@cardealershipguy Facebook ? https://www.facebook.com/profile.php?id=100077402857683 Everything else ? dealershipguy.com

Today I?m joined by Ivette Dominguez Drawe, Dealer/Owner of Alpine Automotive Group. We unpack her incredible journey from the sales floor to building a thriving dealership empire ? leading one of Colorado?s top-performing teams and driving a group that now sells one in every three GM vehicles in the state. This episode is brought to you by: 1. Lotlinx - What if ChatGPT actually spoke dealer? Meet LotGPT ? the first AI chatbot built just for car dealers. Fluent in your market, your dealership, and your inventory, LotGPT delivers instant insights to help you merchandise smarter, move inventory faster, and maximize profit. It pulls from your live inventory, CRM, and Google Analytics to give VIN-specific recommendations, helping dealers price vehicles accurately, spot wasted spend, and uncover the hottest opportunities ? all in seconds. LotGPT is free for dealers, but invite-only. Join the waitlist now @ http://www.Lotlinx.com/LotGPT 2. vAuto - As the industry?s premier provider of end-to-end inventory management solutions, vAuto gives every dealer?from a single point store to the largest groups?the data, insights and tools they need to maximize returns from the new and used vehicle inventory investments. Known for its game-changing inventory management innovations, vAuto provides AI-powered predictive data science to help dealers see their future and consistently make the right, ROI-minded decisions with every vehicle they appraise, acquire, price and retail. Visit @ https://www.vauto.com? 3. Nomad Content Studio - Most dealers still fumble social?posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That?s where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call at http://www.trynomad.co Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ???????????????http://jobs.dealershipguy.com??????????????? Dealership recruiting ? ???????????????http://www.cdgrecruiting.com??????????????? Fix your dealership?s social media ? ???????????????http://www.trynomad.co??????????????? Request to be a podcast guest ? ???????????????http://www.cdgguest.com??????????????? For industry vendors: Advertise with Car Dealership Guy ? ???????????????http://www.cdgpartner.com??????????????? Industry job board ? ???????????????http://jobs.dealershipguy.com??????????????? Request to be a podcast guest ? ???????????????http://www.cdgguest.com??????????????? Topics: 00:07 Why start a dealership in 2005? 01:56 Key to a successful husband-wife team? 05:44 Secret to 20 years in business? 09:10 How does community involvement drive success? 14:49 Most creative marketing strategy used? 23:14 How to choose digital retailing partners? 27:19 What does a Retention Manager do? 30:07 Benefits of launching mobile service? 39:45 Why diversify into new business ventures? Car Dealership Guy Socials: X ? ???????????????????????????????????????x.com/GuyDealership??????????????????????????????????????? Instagram ? ???????????????????????????????????????instagram.com/cardealershipguy/??????????????????????????????????????? TikTok ? ???????????????????????????????????????tiktok.com/@guydealership??????????????????????????????????????? LinkedIn ? ???????????????????????????????????????linkedin.com/company/cardealershipguy??????????????????????????????????????? Threads ? ???????????????????????????????????????threads.net/@cardealershipguy??????????????????????????????????????? Facebook ? ???????????????????????????????????????facebook.com/profile.php?id=100077402857683??????????????????????????????????????? Everything else ? ???????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Nate Myers, Used Car Director at Mercedes-Benz of West Chester Burt Davidson, Used Car Platform Director at Diehl Automotive Group Eric Miller, Used Car Director at Morrie's Auto Group Charlie Spradlin, Sales Director at Art Moehn Auto Group This episode is brought to you by: KPA ? Non-compliance isn't an option. OSHA, FTC, and state regulators are actively targeting dealers with escalating fines and enforcement actions across safety, privacy, and F&I compliance. KPA?s Complete Compliance Suite is the only all-in-one solution that protects dealers from every compliance risk. Our integrated software, expert consulting, and award-winning training address every compliance gap, helping you reduce insurance premiums, mitigate liability exposure, and protect your dealership's reputation from business-threatening violations. Stop managing compliance manually with patchwork solutions that leave you vulnerable to audits and lawsuits. Visit https://info.kpa.io/cdg to learn more. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? https://news.dealershipguy.com/ CDG Jobs ? https://jobs.dealershipguy.com/ CDG Recruiting ? https://www.cdgrecruiting.com/ My Socials: X ? https://www.twitter.com/GuyDealership Instagram ? https://www.instagram.com/cardealershipguy/ TikTok ? https://www.tiktok.com/@guydealership LinkedIn ? https://www.linkedin.com/company/cardealershipguy/ Threads ? https://www.threads.net/@cardealershipguy Facebook ? https://www.facebook.com/profile.php?id=100077402857683 Everything else ? dealershipguy.com

Today's show features: Alex Lawrence, CEO and Co-Founder of EV Auto Ben Markowitz & Truett Dwyer, Co-CEOs of Clerq Scott Kunes, COO of Kunes Auto & RV Group This episode is brought to you by: automotiveMastermind ? Mornings are for momentum?and Mastermind helps you build it. automotiveMastermind is the automotive industry?s trusted data and technology provider, empowering sales teams to start their day with data they can trust and end it with deals that drive results. Car Dealership Guy listeners can take Mastermind?s 30-second Sales Efficiency Quiz to see how their dealership stacks up. Complete the quiz and sign up for a complimentary market analysis by October 31, 2025, to unlock 50% off Mastermind?s predictive marketing. Visit https://drive.automotivemastermind.com/cdg to learn more and to activate your offer. Terms and conditions apply. The 50% off marketing offer is available for a limited time for new dealers joining automotiveMastermind. To be eligible, complete a demo by October 31, 2025. The offer is not valid for existing dealers on automotiveMastermind. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ????https://carguymedia.com/cdglive???? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? h???????????ttps://news.dealershipguy.com/??????????? CDG Jobs ? ???????????https://jobs.dealershipguy.com/??????????? CDG Recruiting ? h???????????ttps://www.cdgrecruiting.com/??????????? My Socials: X ? ???????????https://www.twitter.com/GuyDealership??????????? Instagram ? ???????????https://www.instagram.com/cardealershipguy/??????????? TikTok ? ???????????https://www.tiktok.com/@guydealership??????????? LinkedIn ? ???????????https://www.linkedin.com/company/cardealershipguy/??????????? Threads ? ???????????https://www.threads.net/@cardealershipguy??????????? Facebook ? ???????????https://www.facebook.com/profile.php?id=100077402857683??????????? Everything else ? ???????????dealershipguy.com

Today I?m joined by Ryan Downing, Dealer and CEO of Ross Downing Auto Group. We break down his plan to scale to 20 dealerships by 2040, how he?s achieved 100% absorption at every store, and what it took to grow group revenue from $270M to $490M in just five years ? plus much more. This episode is brought to you by: 1. Auto Hauler Exchange - Ship Smarter. Pay Less. No Middlemen. Tired of brokers driving up costs and slowing you down? Auto Hauler Exchange puts YOU in control. Ship cars faster and cheaper with 5,500+ vetted carriers. Get cars delivered in just 4 days on average. Transparent pricing, no hidden fees, and real-time tracking. Move cars smarter. Move cars faster. Learn more @ http://www.autohaulerexchange.com 2. Equifax - Fund More Auto Loans, Faster. Auto loan applicants are 40% more likely to be funded when instantly verified by The Work Number. You can get the data you need to know your borrower better and make fast, smart decisions. Equifax provides instant, secure access to verified borrower identity, address, income, and employment information, helping you move deals forward quickly. Learn more @ http://www.theworknumber.com/auto 3. CDG Recruiting ? Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we?ve placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit @ https://www.cdgrecruiting.com to get started. Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ??????????????http://jobs.dealershipguy.com?????????????? Dealership recruiting ? ??????????????http://www.cdgrecruiting.com?????????????? Fix your dealership?s social media ? ??????????????http://www.trynomad.co?????????????? Request to be a podcast guest ? ??????????????http://www.cdgguest.com?????????????? For industry vendors: Advertise with Car Dealership Guy ? ??????????????http://www.cdgpartner.com?????????????? Industry job board ? ??????????????http://jobs.dealershipguy.com?????????????? Request to be a podcast guest ? ??????????????http://www.cdgguest.com?????????????? Topics: 00:41 How to achieve 20 stores by 2040? 01:43 Biggest challenge taking over during COVID? 03:47 Key growth strategies for scaling? 07:27 What is your leadership and operational style? 11:03 How to ensure sustainable growth and staffing? 21:01 Why focus on fixed operations for growth? 24:20 Biggest challenges in scaling accounting? 28:39 Best leadership and training initiatives? 33:04 How to balance tradition and innovation? Car Dealership Guy Socials: X ? ??????????????????????????????????????x.com/GuyDealership?????????????????????????????????????? Instagram ? ??????????????????????????????????????instagram.com/cardealershipguy/?????????????????????????????????????? TikTok ? ??????????????????????????????????????tiktok.com/@guydealership?????????????????????????????????????? LinkedIn ? ??????????????????????????????????????linkedin.com/company/cardealershipguy?????????????????????????????????????? Threads ? ??????????????????????????????????????threads.net/@cardealershipguy?????????????????????????????????????? Facebook ? ??????????????????????????????????????facebook.com/profile.php?id=100077402857683?????????????????????????????????????? Everything else ? ??????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Jacob Shepherd, Dealer Principal of Chevrolet of Troy Bill Egan, Vice President of Product at automotiveMastermind Ryan Carlstedt, EVP Fixed Operations at Willis Automotive Group This episode is brought to you by: automotiveMastermind ? Mornings are for momentum?and Mastermind helps you build it. automotiveMastermind is the automotive industry?s trusted data and technology provider, empowering sales teams to start their day with data they can trust and end it with deals that drive results. Car Dealership Guy listeners can take Mastermind?s 30-second Sales Efficiency Quiz to see how their dealership stacks up. Complete the quiz and sign up for a complimentary market analysis by October 31, 2025, to unlock 50% off Mastermind?s predictive marketing. Visit ?https://drive.automotivemastermind.com/cdg? to learn more and to activate your offer. Terms and conditions apply. The 50% off marketing offer is available for a limited time for new dealers joining automotiveMastermind. To be eligible, complete a demo by October 31, 2025. The offer is not valid for existing dealers on automotiveMastermind. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?????https://carguymedia.com/cdglive????? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? h????????????ttps://news.dealershipguy.com/???????????? CDG Jobs ? ????????????https://jobs.dealershipguy.com/???????????? CDG Recruiting ? h????????????ttps://www.cdgrecruiting.com/???????????? My Socials: X ? ????????????https://www.twitter.com/GuyDealership???????????? Instagram ? ????????????https://www.instagram.com/cardealershipguy/???????????? TikTok ? ????????????https://www.tiktok.com/@guydealership???????????? LinkedIn ? ????????????https://www.linkedin.com/company/cardealershipguy/???????????? Threads ? ????????????https://www.threads.net/@cardealershipguy???????????? Facebook ? ????????????https://www.facebook.com/profile.php?id=100077402857683???????????? Everything else ? ????????????dealershipguy.com

Today, special guest host Sam D?Arc is joined by Phil Pecoraro, Operating Partner at Murdock Chrysler Dodge Jeep Ram. We dig into Phil?s first month running his new store ? why he?s returning to the same dealership where he earned his first GM role 16 years ago, how he?s carrying forward the legacy of Larry H. Miller?s final store, and much more. This episode is brought to you by: 1. CDK Global - Tune in October 21 at 11 a.m. CT for CDK?s 5th annual CDK CONNECT, a virtual event packed with insights, innovations, and expert-led sessions. Featuring Rita Case, Sam D?Arc, and more. Register now or watch on-demand @ cdkglobal.com/connect 2. FullThrottle.ai - fullthrottle.ai® is a next-generation AdTech powerhouse. The Automotive DSP? is built specifically for the auto industry, combining advanced programmatic targeting, real-time bidding, and analytics tailored to drive dealership and OEM performance. With fullthrottle.ai®, marketers can reach the right car shoppers at the right moment and optimize toward real business outcomes like test drives, leads, or sales. fullthrottle.ai bridges the gap between auto media buying and results-driven marketing. Learn more at https://www.fullthrottle.ai/ 3. Nomad Content Studio - Most dealers still fumble social?posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That?s where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call at http://www.trynomad.co Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ?????????????http://jobs.dealershipguy.com????????????? Dealership recruiting ? ?????????????http://www.cdgrecruiting.com????????????? Fix your dealership?s social media ? ?????????????http://www.trynomad.co????????????? Request to be a podcast guest ? ?????????????http://www.cdgguest.com????????????? For industry vendors: Advertise with Car Dealership Guy ? ?????????????http://www.cdgpartner.com????????????? Industry job board ? ?????????????http://jobs.dealershipguy.com????????????? Request to be a podcast guest ? ?????????????http://www.cdgguest.com????????????? Topics: 00:41 Biggest challenge in the new acquisition? 02:58 How did the key partnership form? 07:53 Early sales lessons from vacuums? 11:12 Best team building and leadership advice? 13:37 Key to turning around a dealership? 21:55 Balancing brand and community involvement? 24:17 Digital vs personal customer experience? 27:58 How to achieve top dealer status? 36:56 Best used car acquisition strategy? Car Dealership Guy Socials: X ? ?????????????????????????????????????x.com/GuyDealership????????????????????????????????????? Instagram ? ?????????????????????????????????????instagram.com/cardealershipguy/????????????????????????????????????? TikTok ? ?????????????????????????????????????tiktok.com/@guydealership????????????????????????????????????? LinkedIn ? ?????????????????????????????????????linkedin.com/company/cardealershipguy????????????????????????????????????? Threads ? ?????????????????????????????????????threads.net/@cardealershipguy????????????????????????????????????? Facebook ? ?????????????????????????????????????facebook.com/profile.php?id=100077402857683????????????????????????????????????? Everything else ? ?????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Joshua Clinton, Managing Partner of Cape Coral CDJR Charlie Spradlin, Sales Director at Art Moehn Chevrolet Honda This episode is brought to you by: automotiveMastermind ? Mornings are for momentum?and Mastermind helps you build it. automotiveMastermind is the automotive industry?s trusted data and technology provider, empowering sales teams to start their day with data they can trust and end it with deals that drive results. Car Dealership Guy listeners can take Mastermind?s 30-second Sales Efficiency Quiz to see how their dealership stacks up. Complete the quiz and sign up for a complimentary market analysis by October 31, 2025, to unlock 50% off Mastermind?s predictive marketing. Visit https://drive.automotivemastermind.com/cdg to learn more and to activate your offer. Terms and conditions apply. The 50% off marketing offer is available for a limited time for new dealers joining automotiveMastermind. To be eligible, complete a demo by October 31, 2025. The offer is not valid for existing dealers on automotiveMastermind. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ????https://carguymedia.com/cdglive???? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? h???????????ttps://news.dealershipguy.com/??????????? CDG Jobs ? ???????????https://jobs.dealershipguy.com/??????????? CDG Recruiting ? h???????????ttps://www.cdgrecruiting.com/??????????? My Socials: X ? ???????????https://www.twitter.com/GuyDealership??????????? Instagram ? ???????????https://www.instagram.com/cardealershipguy/??????????? TikTok ? ???????????https://www.tiktok.com/@guydealership??????????? LinkedIn ? ???????????https://www.linkedin.com/company/cardealershipguy/??????????? Threads ? ???????????https://www.threads.net/@cardealershipguy??????????? Facebook ? ???????????https://www.facebook.com/profile.php?id=100077402857683??????????? Everything else ? ???????????dealershipguy.com

Today I?m joined by Len Short, CEO of Lotlinx. LotGPT is here ? and it might change how dealers manage inventory forever. In this episode, Len Short and I break down the world-first dealer-focused LLM, how it diagnoses inventory issues in real time, the 7 most-searched dealer prompts, and why he?s giving it away completely free. To try LotGPT for yourself, 100% free, join the waitlist at lotlinx.com/lotgpt This episode is brought to you by: 1. OPENLANE - The world?s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ http://www.openlane.com/cdg 2. Amazon Autos - With Amazon Autos, your dealership can reach more buyers, drive more sales, and deliver a modern, more delightful car-buying experience. Learn more @ https://sell.amazon.com/programs/autos?? 3. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ?????????????http://jobs.dealershipguy.com????????????? Dealership recruiting ? ?????????????http://www.cdgrecruiting.com????????????? Fix your dealership?s social media ? ?????????????http://www.trynomad.co????????????? Request to be a podcast guest ? ?????????????http://www.cdgguest.com????????????? For industry vendors: Advertise with Car Dealership Guy ? ?????????????http://www.cdgpartner.com????????????? Industry job board ? ?????????????http://jobs.dealershipguy.com????????????? Request to be a podcast guest ? ?????????????http://www.cdgguest.com????????????? Topics: 00:30 How is auto retail evolving? 01:03 What is Lot GPT? 01:44 How does AI empower dealerships? 03:57 Benefits of real-time market analysis? 07:43 Best dealer feedback on Lot GPT? 18:38 How to rate and manage inventory? 20:57 How is user data secured? 23:41 What is the onboarding process like? 33:48 Final vision for AI in dealerships? Car Dealership Guy Socials: X ? ?????????????????????????????????????x.com/GuyDealership????????????????????????????????????? Instagram ? ?????????????????????????????????????instagram.com/cardealershipguy/????????????????????????????????????? TikTok ? ?????????????????????????????????????tiktok.com/@guydealership????????????????????????????????????? LinkedIn ? ?????????????????????????????????????linkedin.com/company/cardealershipguy????????????????????????????????????? Threads ? ?????????????????????????????????????threads.net/@cardealershipguy????????????????????????????????????? Facebook ? ?????????????????????????????????????facebook.com/profile.php?id=100077402857683????????????????????????????????????? Everything else ? ?????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Scott Painter, Founder of TrueCar Ryan Maher, CEO of BizzyCar Ryan Toohey, Service Manager at Auburn Toyota Felicia Palombi, Fund Development Manager at CNCDA This episode is brought to you by: Repair360 ? If you?re in the used car business, you know wasted time is wasted money. Check out Repair360?the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars ? No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Visit ?repair360.com? BizzyCar ? CDG?s Recall Tracker powered by BizzyCar monitors 70M+ vehicles with open recalls, packed with insights: timelines, fix status, campaign numbers?everything you need to bring lost customers back. Transform your recall management today at https://cdgrecalls.com/ Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ???https://carguymedia.com/cdglive??? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? h??????????ttps://news.dealershipguy.com/?????????? CDG Jobs ? ??????????https://jobs.dealershipguy.com/?????????? CDG Recruiting ? h??????????ttps://www.cdgrecruiting.com/?????????? My Socials: X ? ??????????https://www.twitter.com/GuyDealership?????????? Instagram ? ??????????https://www.instagram.com/cardealershipguy/?????????? TikTok ? ??????????https://www.tiktok.com/@guydealership?????????? LinkedIn ? ??????????https://www.linkedin.com/company/cardealershipguy/?????????? Threads ? ??????????https://www.threads.net/@cardealershipguy?????????? Facebook ? ??????????https://www.facebook.com/profile.php?id=100077402857683?????????? Everything else ? ??????????dealershipguy.com

Today I?m joined by Amol Waishampayan, Co-Founder of fullthrottle.ai, and David Regn, CEO of fullthrottle.ai. We break down what?s really working in dealership advertising right now, what?s getting left behind, and the new approach smart dealers are using to reach more buyers ? plus plenty more. This episode is brought to you by: 1. Repair360 - If you?re in the used car business, you know wasted time is wasted money. Check out Repair360?the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars ? No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Go to @ http://www.repair360.com or click the link in the show notes below. 2. Matador AI - Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales and BDC teams to sell and service more cars than ever before. Right now, podcast listeners get the first 30 days risk-free with an included white-glove onboarding, so you can experience the difference in your store. This offer is only available until the end of the month, so don?t wait! Head to http://www.matador.ai and book your demo today. 3. fullthrottle.ai - fullthrottle.ai® is a next-generation AdTech powerhouse. The Automotive DSP? is built specifically for the auto industry, combining advanced programmatic targeting, real-time bidding, and analytics tailored to drive dealership and OEM performance. With fullthrottle.ai®, marketers can reach the right car shoppers at the right moment and optimize toward real business outcomes like test drives, leads, or sales. fullthrottle.ai bridges the gap between auto media buying and results-driven marketing. Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ?????????????http://jobs.dealershipguy.com????????????? Dealership recruiting ? ?????????????http://www.cdgrecruiting.com????????????? Fix your dealership?s social media ? ?????????????http://www.trynomad.co????????????? Request to be a podcast guest ? ?????????????http://www.cdgguest.com????????????? For industry vendors: Advertise with Car Dealership Guy ? ?????????????http://www.cdgpartner.com????????????? Industry job board ? ?????????????http://jobs.dealershipguy.com????????????? Request to be a podcast guest ? ?????????????http://www.cdgguest.com????????????? Topics:00:16 Current automotive advertising trends? 01:26 David's key industry insights? 02:30 How have ad strategies evolved? 04:25 Digital advertising challenges and opportunities? 12:49 What is an Automotive DSP? 21:07 Best DSP success story? 38:10 Future of automotive advertising? 39:55 Final advice for dealers? Car Dealership Guy Socials: X ? ?????????????????????????????????????x.com/GuyDealership????????????????????????????????????? Instagram ? ?????????????????????????????????????instagram.com/cardealershipguy/????????????????????????????????????? TikTok ? ?????????????????????????????????????tiktok.com/@guydealership????????????????????????????????????? LinkedIn ? ?????????????????????????????????????linkedin.com/company/cardealershipguy????????????????????????????????????? Threads ? ?????????????????????????????????????threads.net/@cardealershipguy????????????????????????????????????? Facebook ? ?????????????????????????????????????facebook.com/profile.php?id=100077402857683????????????????????????????????????? Everything else ? ?????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Jeff Miller, CEO of Mark Miller Subaru Tustin Ulrich, GM of Roper Kia Matt Birckhead, Dealer Principal / Owner of Sir Walter Chevrolet Bart Schlosser, GM of Tom Wood Lexus This episode is brought to you by: Repair360 ? If you?re in the used car business, you know wasted time is wasted money. Check out Repair360?the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars ? No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Visit repair360.com Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ??https://carguymedia.com/cdglive?? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? h?????????ttps://news.dealershipguy.com/????????? CDG Jobs ? ?????????https://jobs.dealershipguy.com/????????? CDG Recruiting ? h?????????ttps://www.cdgrecruiting.com/????????? My Socials: X ? ?????????https://www.twitter.com/GuyDealership????????? Instagram ? ?????????https://www.instagram.com/cardealershipguy/????????? TikTok ? ?????????https://www.tiktok.com/@guydealership????????? LinkedIn ? ?????????https://www.linkedin.com/company/cardealershipguy/????????? Threads ? ?????????https://www.threads.net/@cardealershipguy????????? Facebook ? ?????????https://www.facebook.com/profile.php?id=100077402857683????????? Everything else ? ?????????dealershipguy.com

Today I?m joined by Katelyn Gilmore, General Manager of Paradise Chevrolet Cadillac. We dive into why she?s doubling down on the world?s first fleet-only service center, her playbook for attracting and keeping Gen Z talent, and the surprising reason she?s handing out Rolexes to her top performers ? plus much more. This episode is brought to you by: 1. Auto Hauler Exchange - Ship Smarter. Pay Less. No Middlemen. Tired of brokers driving up costs and slowing you down? Auto Hauler Exchange puts YOU in control. Ship cars faster and cheaper with 5,500+ vetted carriers. Get cars delivered in just 4 days on average. Transparent pricing, no hidden fees, and real-time tracking. Move cars smarter. Move cars faster. Learn more @ ?autohaulerexchange.com? 2. Cox Automotive - Discover what?s driving improved customer experiences?and dealership results. Download the Drivers of Shopper Satisfaction ebook from Cox Automotive today: Visit @ ?https://carguymedia.com/464vOfw? 3. Impel - Meet the AI Operating System built for a new era of automotive retailing. From CRM to service bay, from website to DMS, it unifies and orchestrates every part of your dealership operations?and your customer lifecycle. Visit @ ?http://www.impel.ai? and and discover how Impel AI turns routine interactions into VIP experiences. Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ????????????http://jobs.dealershipguy.com???????????? Dealership recruiting ? ????????????http://www.cdgrecruiting.com???????????? Fix your dealership?s social media ? ????????????http://www.trynomad.co???????????? Request to be a podcast guest ? ????????????http://www.cdgguest.com???????????? For industry vendors: Advertise with Car Dealership Guy ? ????????????http://www.cdgpartner.com???????????? Industry job board ? ????????????http://jobs.dealershipguy.com???????????? Request to be a podcast guest ? ????????????http://www.cdgguest.com???????????? Topics: 00:26 What is the Cadillac Champions group? 01:19 Why are 20 Groups valuable? 02:33 How to maintain high fleet sales? 07:55 Best community/employee initiative? 25:39 Managing generational shifts in workplace? 26:46 Current revenue and financial trends? 27:58 Managing a large service department? 31:58 Strategy for Cadillac/EV market? 35:04 Top leadership goal as GM? Car Dealership Guy Socials: X ? ????????????????????????????????????x.com/GuyDealership???????????????????????????????????? Instagram ? ????????????????????????????????????instagram.com/cardealershipguy/???????????????????????????????????? TikTok ? ????????????????????????????????????tiktok.com/@guydealership???????????????????????????????????? LinkedIn ? ????????????????????????????????????linkedin.com/company/cardealershipguy???????????????????????????????????? Threads ? ????????????????????????????????????threads.net/@cardealershipguy???????????????????????????????????? Facebook ? ????????????????????????????????????facebook.com/profile.php?id=100077402857683???????????????????????????????????? Everything else ? ????????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Tony Starkey, Customer Experience Manager at Bob Poynter Family of Dealerships Alexi Venneri, CEO of DAS Technology Chris Ruder, General Manager at Northcutt Chevrolet This episode is brought to you by: Repair360 ? If you?re in the used car business, you know wasted time is wasted money. Check out Repair360?the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars ? No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Visit repair360.com DAS Technology ? Digital Air Strike helps dealerships attract, convert, and retain more customers with a single-platform approach that powers your inventory merchandising, customer data experience, social media, reputation management, and more. We bring innovation to your dealership with cutting-edge technology like AI-powered videos for recall and declined service follow-up. Now, we?re taking you behind the scenes with a 10-Part Dealer-to-Dealer Masterclass from our Ultimate 20 Summit in Naviva, Mexico. Real strategies shared by top dealership leaders, recorded just for you. Insights you can?t Google or ask ChatGPT ? available free for a limited time at Ultimate20Group.com. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ??https://carguymedia.com/cdglive?? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? h?????????ttps://news.dealershipguy.com/????????? CDG Jobs ? ?????????https://jobs.dealershipguy.com/????????? CDG Recruiting ? h?????????ttps://www.cdgrecruiting.com/????????? My Socials: X ? ?????????https://www.twitter.com/GuyDealership????????? Instagram ? ?????????https://www.instagram.com/cardealershipguy/????????? TikTok ? ?????????https://www.tiktok.com/@guydealership????????? LinkedIn ? ?????????https://www.linkedin.com/company/cardealershipguy/????????? Threads ? ?????????https://www.threads.net/@cardealershipguy????????? Facebook ? ?????????https://www.facebook.com/profile.php?id=100077402857683????????? Everything else ? ?????????dealershipguy.com

Welcome to Industry Spotlight?a focused series hosted by Sam D?Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today?s automotive market. Today, Sam sits down with Terry Chechakli, Director of Operations at Smith Auto Group, and Frederick Grimm, Co-founder of FIXD. This episode of the Car Dealership Guy Podcast is brought to you by AppraisalPRO: AppraisalPRO - Stop getting hammered on hidden trade-in costs. AppraisalPRO instantly reveals repair costs, alerts you to recently cleared codes, and integrates directly with vAuto? meaning diagnostic data populates automatically in your appraisals. Our comprehensive scans take seconds, not minutes, and are simple enough for anyone on your team to use. Join dealers saving $10,000s per month with the fastest and most accurate OBD2 appraisal solution in the market. Special deal for CDG listeners: FREE 1-week trial, then just $195/month with no setup fees and OBD2 scanners included. Visit @ http://www.getAppraisalPRO.com Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ???????????http://jobs.dealershipguy.com??????????? Dealership recruiting ? ???????????http://www.cdgrecruiting.com??????????? Fix your dealership?s social media ? ???????????http://www.trynomad.co??????????? Request to be a podcast guest ? ???????????http://www.cdgguest.com??????????? For industry vendors: Advertise with Car Dealership Guy ? ???????????http://www.cdgpartner.com??????????? Industry job board ? ???????????http://jobs.dealershipguy.com??????????? Request to be a podcast guest ? ???????????http://www.cdgguest.com??????????? Topics: 01:22 Smith Auto's growth and acquisition strategy? 02:10 Biggest used car acquisition challenges? 03:12 Auctions vs. alternative inventory sources? 06:28 How AppraisalPro improves transparency? 10:30 Appraisal Pro's financial impact? 21:59 How do OBD scans help? 24:52 From fault codes to recon estimates? 27:31 Benefits of transparent dealings? 38:35 Future developments for AppraisalPro? Car Dealership Guy Socials: X ? ???????????????????????????????????x.com/GuyDealership??????????????????????????????????? Instagram ? ???????????????????????????????????instagram.com/cardealershipguy/??????????????????????????????????? TikTok ? ???????????????????????????????????tiktok.com/@guydealership??????????????????????????????????? LinkedIn ? ???????????????????????????????????linkedin.com/company/cardealershipguy??????????????????????????????????? Threads ? ???????????????????????????????????threads.net/@cardealershipguy??????????????????????????????????? Facebook ? ???????????????????????????????????facebook.com/profile.php?id=100077402857683??????????????????????????????????? Everything else ? ???????????????????????????????????dealershipguy.com?????????????????????????

Today's show features: Jonathan Blain, F&I Manager at Goldy Auto Trevor Caulfield, F&I Manager at Pine Belt Chevrolet Dennis Gingrich, Sales & Finance Director at The Niello Company Wade Higgins, Regional Sales Director at GSFS Group This episode is brought to you by: AppraisalPRO ? Stop getting hammered on hidden trade-in costs. AppraisalPRO instantly reveals repair costs, alerts you to recently cleared codes, and integrates directly with vAuto? meaning diagnostic data populates automatically in your appraisals. Special deal for CDG listeners: FREE 1-week trial, then just $195/month with no setup fees and OBD2 scanners included. Visit ?getAppraisalPRO.com? to get started. Car Dealership Guy is back with our second annual NADA Party?happening in Las Vegas on Thursday, February 5th. It?s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone ?so RSVP today at ?https://carguymedia.com/cdglive? and we hope to see you in Vegas! ? Check out Car Dealership Guy?s stuff: CDG News ? h????????ttps://news.dealershipguy.com/???????? CDG Jobs ? ????????https://jobs.dealershipguy.com/???????? CDG Recruiting ? h????????ttps://www.cdgrecruiting.com/???????? My Socials: X ? ????????https://www.twitter.com/GuyDealership???????? Instagram ? ????????https://www.instagram.com/cardealershipguy/???????? TikTok ? ????????https://www.tiktok.com/@guydealership???????? LinkedIn ? ????????https://www.linkedin.com/company/cardealershipguy/???????? Threads ? ????????https://www.threads.net/@cardealershipguy???????? Facebook ? ????????https://www.facebook.com/profile.php?id=100077402857683???????? Everything else ? ????????dealershipguy.com

Today I?m joined by Jim Roche, CEO of WarrCloud. We dig into the $100K+ most dealers miss in warranty work, why surging warranty volume has made WarrCloud one of the fastest-growing companies in America (#1 in Missouri), and how you can retain techs and boost profits at the same time?plus much more. This episode is brought to you by: 1. Matador AI - Discover why the biggest dealership groups in America are using Matador AI to enhance their Sales and BDC teams to sell and service more cars than ever before. Right now, podcast listeners get the first 30 days risk-free with an included white-glove onboarding, so you can experience the difference in your store. This offer is only available until the end of the month, so don?t wait! Head to @ http://www.matador.ai and book your demo today. 2. Digital Dealer - Digital Dealer Conference & Expo ? Get real strategies that work in marketing, advertising, AI, fixed ops and more when you register to attend. Plus, the expo hall is packed with top exhibitors, quick-hit expert talks, and hands-on workshops that?ll help you turn ideas into action. Mark your calendars for October 14-15, 2025 at Mandalay Bay in Las Vegas and register today @ http://www.digitaldealer.com/registration???? 3. WarrCloud - Your warranty claims process shouldn?t drain your profits?or your people. Our award-winning AI technology transforms OEM warranty processing, helping you capture every dollar you?ve earned. Dealers reduce costs, speed up reimbursements, and uncover new revenue opportunities?while consistently improving OEM claim scores. The future of fixed ops belongs to those who adapt. Let?s talk about automating your warranty processing today. Visit @ https://warrcloud.com/get-an-analysis Check out Car Dealership Guy?s stuff: For dealers: Industry job board ? ???????????http://jobs.dealershipguy.com??????????? Dealership recruiting ? ???????????http://www.cdgrecruiting.com??????????? Fix your dealership?s social media ? ???????????http://www.trynomad.co??????????? Request to be a podcast guest ? ???????????http://www.cdgguest.com??????????? For industry vendors: Advertise with Car Dealership Guy ? ???????????http://www.cdgpartner.com??????????? Industry job board ? ???????????http://jobs.dealershipguy.com??????????? Request to be a podcast guest ? ???????????http://www.cdgguest.com??????????? Topics: 00:47 Current auto sales and service trends? 01:38 Why the shift towards vehicle service? 02:18 How to interpret market forecasts? 04:44 Warranty vs customer pay dynamics? 09:58 AI and RPA's role in dealerships? 18:06 How to optimize warranty claims? 28:05 Key insights for business growth? 31:38 Future trends for dealerships? Car Dealership Guy Socials: X ? ???????????????????????????????????x.com/GuyDealership??????????????????????????????????? Instagram ? ???????????????????????????????????instagram.com/cardealershipguy/??????????????????????????????????? TikTok ? ???????????????????????????????????tiktok.com/@guydealership??????????????????????????????????? LinkedIn ? ???????????????????????????????????linkedin.com/company/cardealershipguy??????????????????????????????????? Threads ? ???????????????????????????????????threads.net/@cardealershipguy??????????????????????????????????? Facebook ? ???????????????????????????????????facebook.com/profile.php?id=100077402857683??????????????????????????????????? Everything else ? ???????????????????????????????????dealershipguy.com?????????????????????????