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Underserved

Underserved

Underserved is the podcast for the rest of the technology industry. No startup or gadget worship, just real stories, lessons, and interesting topics from real people in the technology industry. Special emphasis on software development culture and history.

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Episodes

Ep. 115, Fight for Simplicity

Dom Scandinaro is our guest for Episode #115 of Underserved. Dom enjoyed building computers with his Dad and taking an entrepreneurial angle with their shared venture. As a young track star, a scholarship offer made his college choice for him. Luckily the CS program at Wheeling was fun and UI-focused, which has led to a career in front-end development, mobile development, and now management as a CTO. We discuss who makes a cameo on Cameo, Luxury Garage Sale, and prototyping with Francisco the Fox.   Links: Black Girls Code: https://www.wearebgc.org/ Cameo for Business: https://biz.cameo.com/ Cameo Kids: https://www.cameo.com/kids Francisco the Fox: https://www.cameo.com/franciscothefox Book Dom on Cameo: https://www.cameo.com/domscand Marathon donation page: I'm running to raise money for prostate cancer which is unfortunately what my father passed away from a couple years back.  https://support.zerocancer.org/site/TR/TeamZERO/TeamZERO?px=1916970&pg=personal&fr_id=3320
2024-04-22
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Ep. 114, Unicorn Cavalry

Philosophy major Jason "Mac" Macauley found his way into the industry via content moderation. He caught the coding bug when he realized that his love of logic translated well. He aimed to be an "Employee number less than 10" at a startup, cash out, and teach philosophy. After a few years, he came to terms with being a professional software developer and aimed for the next challenge - managing people. We talk about working yourself out of a job, outcome-driven sales approaches, and why golf is not a game of perfect.   Links: My Coaching Firm - https://anotherviewcoaching.com LinkedIn - https://www.linkedin.com/in/jasonmacauley/ Blog - https://jasonmacauley.substack.com Great Dog - https://www.gdrne.com Merrimac CC (Where I shot the 4 under on the back 9) - https://merrimackvalleygolfclub.com/  
2024-04-15
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Ep. 113, Continuation Bet

Season 10 of Underserved kicks off with our guest, Rob Salvador. Rob's late teens were spent on a computer, but playing multi-table online poker tournaments, not coding. The DOJ shut down online poker, forcing Rob to pivot. His dad's construction company proved fertile ground for learning the  industry's challenges. Rob has parlayed this into a business that optimizes supply chains using AI, lowering costs and raising the success rate of construction projects.   Links Rob on LinkedIn: https://www.linkedin.com/in/robertjsalvador?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app Rob on X(Twitter): https://x.com/robertjsalvador?s=21&t=EU8jkpKVqqeaaDZlVIusLQ Digibuild: https://digibuild.com/ Poker?s Black Friday: https://www.pokernews.com/news/2022/11/full-tilt-poker-cheating-scandal-42534.htm
2024-04-08
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Ep. 112, The Value of Hustle

Season 9 concludes with Episode #112 featuring Michael Dane. It took a formative solo photography trip to the UK for Michael to find himself and his potential. After discovering what he was good at and the Internet, he was off and running with his brother Abe and Hearst Media. This led to a career in data and business intelligence, often having to sell management and clients why those are so valuable. Also discussed - handling motorcycles at speed, that time he worked for Senator Ted Kennedy, and avoiding downtime when it costs $750,000 per hour.   Story on my wife's struggle with Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS) Boston Globe article https://www.bostonglobe.com/2023/05/23/metro/how-learning-treat-long-covid-can-help-those-struggling-with-chronic-fatigue-syndrome-well/    To donate:  https://www.omf.ngo/  Advocacy info on ME/CFS  https://www.meaction.net/  Michael on LinkedIn https://www.linkedin.com/in/michael-dane-6714451/ Gun Control Advocacy https://www.sandyhookpromise.org/  https://momsdemandaction.org/   
2023-12-18
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Ep. 111, Head in the Clouds

Episode #111 of Underserved features Drew Schillinger. Early on Grandpa Jack wanted to teach Drew programming, but mom didn't want him inside glued to the computer. Drew eventually found his way between chair and keyboard, first teaching and later practicing as a developer. A memorable stint at Cartoon Network's Adult Swim gave him experience as an entertainer and a technical architect. We also talk mindsets, getting an MBS, and Bugs Bunny meeting ChatGPT.   Links for show notes   Drew Rap From my time on Adult Swim?s FishCenter https://youtu.be/X69VL19nRzo Web No more interactive desktop, but there?s a gpt bot you can chat with https://doctorew.com, LinkedIn Please connect! https://www.linkedin.com/in/andrew-schillinger/, Github I?m embarrassed that I?m not embarrassed to show off my elephant?s graveyard of projects. https://github.com/doctor-ew, Dev.to My tech blog https://dev.to/doctorew, Medium My leadership blog https://medium.com/@doctorew, Calendly When you get tired chatting with my gpt bot, you can chat with me https://calendly.com/doctorew, MBS Reading list: https://www.goodreads.com/user_shelves/464244906
2023-12-11
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Ep. 110, View Source

Ep. 110 of Underserved features Rob Larsen. Rob was around for the glory days of the web when you could "view source" on a webpage to learn how to do something new via imitation. At the same time, he was involved in local magazines, writing about film after a stint at Emerson. Rob learned quickly that writing code paid better than writing prose, and leaned into front-end development for several years. This has led him to become one of the foremost thought leaders in the area, publishing several books and managing popular open-source projects. Hear how his love of art, travel, and graffiti has blossomed in parallel with his tech career in this installment of Underserved.   Instagram https://www.instagram.com/rob.react/ My blog post on video backgrounds https://htmlcssjavascript.com/javascript/mad-science-flash-for-a-page-background-using-javascript-and-css/ My art https://drunkenfist.com/art/graffiti/ My film writing https://drunkenfist.com/movies/ Two non-profits I work with!  https://thetrustees.org/content/save-millborn-farm/ https://brattlefilm.org/
2023-12-04
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Ep. 109, Cactus Dude

Kevin "Cactus Dude" Kreucher is our guest for Episode #109 of Underserved. Kevin is another unique story - going from a client of a treatment center to running its IT operations. Kevin got a tour of MSPs after that and built out his Rolodex steadily to support all facets of IT. Nowadays Kevin considers his phone his greatest tool, being able to tap his network to get any job done. Also covered - exotic succulents, friending every CIO in Orange County on LinkedIn, and a memorable Chick-fil-A drive-through call.   Links: Kevin on LinkedIn: https://www.linkedin.com/in/kkreucher/ Northgate Market: https://www.northgatemarket.com/ Grocery Outlet: https://www.groceryoutlet.com/ Crazy4Cactus Instagram: https://www.instagram.com/Crazy4Cactus/
2023-11-27
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Ep. 108, Culture Swap

Cassio Goldschmidt grew up coding on cloned computers in Brazil. Most folks go to the college in their city, and Cassio decided to study Computer Science at his. A desire to get some international experience brought him to the US for a 3 month internship and he has been here ever since. Cassio shares stories about installing and re-discovering an Easter egg in software, inventing the popular Superplayer music service, and how he steered from development to security. Also featured is what to say when a vendor's sales team offers to install a security vulnerability for you, and Cassio's involvement in OWASP.   https://www.youtube.com/user/cgoldsch https://cassiogoldschmidt.com https://www.linkedin.com/learning/practical-privacy-for-products-and-services/identity-protection-is-crucial https://www.servicetitan.com https://superplayer.company https://www.elipse.com.br/en https://www.pucrs.br/politecnica/curso/ciencia-da-computacao

 

2023-11-20
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Ep. 107, Picky is Good

Jason Judge ended up at the right place (Redmond, WA) at the right time (1995) to see the world change. In Episode #107 of Underserved, we discuss the Seattle scene in the 2000s, leaning into the database world, the MBA education you get by proxy working for a startup, and the importance of preventing bullying. Jason also talks about an important factor in his employment decisions - companies that do good in the world while doing well on the P+L.   https://www.thetrevorproject.org/ https://www.okta.com/okta-for-good/ https://modpizza.com/our-purpose/ https://www.tableau.com/foundation https://en.wikipedia.org/wiki/John_Coltrane https://homes.cs.washington.edu/~etzioni/papers/ieee-metacrawler.html
2023-11-13
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Ep. 106, Told to learn IT

Paul Dingwitz shares his experiences with us in Episode #106 of Underserved. Paul "answered the call" from an Army recruiter, and this was his introduction to technology. In the military you don't get a lot of choice about what you do, so when he was tapped to maintain the LAN and WAN he had to figure IT out. A private digital media firm lured him back stateside and into the corporate sector, where he was at the forefront of broadcasters moving from film to digital. From CNN to a streaming media startup, Paul is now back in Germany with The Zeal Group, and shares with us his unique path to the CTO seat.   Children?s Fund: This is who we used to sponsor families https://www.childfund.org/  Friendly look behind the scenes at what your competitors use https://builtwith.com/ Some of the best steak cooking recipes ever https://www.youtube.com/@GugaFoods Great Book and Author https://a.co/d/1UfMICC Fun tech and gadget reading https://newatlas.com/   
2023-11-06
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Ep. 105, False Courage

In Episode #105 I talk to our guest Vic Caruso. Vic went the music crossover route into tech, entering the industry during the Dot Com Boom and Bust. His project management experience has helped him cross verticals from video games to municipalities to mall management during his career. We discuss the tricky process of a "de-merger", meditating to figure out the next move, and what the "Big Picture" means at URW.   https://www.linkedin.com/in/victorcarusojr/ https://www.urw.com/ https://www.linkedin.com/company/unibail-rodamco-westfield/ https://en.wikipedia.org/wiki/Excel_(band)  
2023-10-30
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Ep. 104, From coder to CTO

Aaron Harris is featured in Episode #104 of Underserved. As a kid in the woods of Vermont, Aaron still found a way to plug into technology. A classmate at BYU convinced him to switch majors from CS to Accounting for undergrad, then to get a Masters in IS. This unique combination suited him well, landing him at a Big 6 when there were still 6 of them, and later to an accounting software startup called Intacct as it took off. Aaron has led their technology group for over 20 years, and now Intacct is a part of Sage where he oversees all global development. Building a massively multi-tenant system from scratch has taught him a lot of lessons along the way, which he shares in this episode.   Aaron on LinkedIn - https://www.linkedin.com/in/aaron-harris-7407b2/    Aaron Harris in Diginomica - https://diginomica.com/are-we-ready-profound-impact-generative-ai-accounting-and-finance-heres-what-lies-ahead Sage - https://www.sage.com/en-us/home-1-dark/   Ann Winblad - https://www.linkedin.com/in/annwinblad/   Dunkin Donuts ad - Time to make the donuts - https://www.youtube.com/watch?v=I1e4qhHOIQA 
2023-10-23
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Ep. 103, Aligned Interests

Episode #103 of Underserved features Ema Patki. Ema heard a common refrain from her parents growing up, the only two legitimate professions were engineer and doctor. She didn't love EE, but it led her to programming and USC. Protocols that helped the Internet boom also helped Ema advance her career. She is now at Align Technologies, where helping people improve their smiles has a surprising amount of technology behind it. We also discuss Girls Who Code, boomeranging between the US and India, and moving from IT to product.   Sardar Patel College of Engineering, Mumbai University Bhabha Atomic Research Center USC Viterbi School of Engineering Internet Engineering Task Force (IETF) Girls Who Code Align Technology  Align Technology Virtual Care Align Technology ClinCheck Pro 6.0
2023-10-16
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Ep. 102, Don?t Overthink Your Career

Episode #102 of Underserved features Jim Scholhamer. Jim had an early fascination with geology, history, and archaeology. Dad encouraged him to take up engineering, where he eventually fell into materials science. This field could mean something as boring as bumper plastics or as exciting as space telescopes. Jim forged an exciting and adventurous path, including time as an expat in Germany. Once back in the US, he worked his way into the famously insular semiconductor industry, where he now leads a billion-dollar company through its latest challenges.   Links: https://uct.com/home/default.aspx https://www.appliedmaterials.com/ https://mse.engin.umich.edu/ https://mse.engin.umich.edu/undergraduate/facilities/vvul  (Specifically Van Vlack Undergrad Lab) Chip Wars (the book) https://en.wikipedia.org/wiki/Moore%27s_law There?s No Upside to Being a Jerk at Work https://www.colorado.com/  5 Signs You?re Overthinking Your Career Decisions www.harriethartley.org
2023-10-09
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Ep. 101, Journey to a Mission

Season 9 of Underserved kicks off in-studio with our guest Tanya Bulkovshteyn. Tanya's family moved to Canada and quickly found out French immersion was not optional. Dad's push toward a technical career led her to computer science and the United States. Tanya describes how being a woman in the field has been at times a nice, novel way to stand out and others a hard way to fit in. This has led Tanya to help mentor other women coming up in the field and taught her the value of building a network of like-minded peers.   Links: https://www.butcherbox.com/ https://www.aspca.org/news/us-supreme-court-upholds-prop-12-preserving-landmark-protections-pigs-chickens-and-calves https://www.invaluable.com/ https://educaloi.qc.ca/en/capsules/charter-of-the-french-language/ https://extension.harvard.edu/ https://www.shegeeksout.com/ https://www.autismspeaks.org/  
2023-10-02
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Ep. 100, AI Invasion

Underserved has reached Episode 100! We celebrate this special landmark with a very special show. We bring back three previous guests (Mike Breault from #007, Eli Goldberg from #069, and Steve Kaufer from #013) and add one new one (Rachael Rosen) to form a panel of distinguished experts. We discuss with our panel how artificial intelligence is going to change the software development game forever.   ChatGPT: https://openai.com/blog/chatgpt CoPilot: https://github.com/features/copilot Prompt Perfect: https://promptperfect.jina.ai/ The Tyrell Corporation: https://www.speculativeidentities.com/research/tyrell-corp
2023-06-26
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Ep. 099, Triple Major

Our 99th episode features Tim Sebel from Bullhorn. Tim was able to leverage his AP classes from high school into an unusually wide amount of choices in college. Or rather, not having to choose between three different majors and completing them all! Tim moved on to startups doing semantic search, helping small cable companies, and assisting folks with dementia before moving on to a large time-tracking company. The latter led him to Bullhorn, where he has helped transform their toolset into a one-stop-shop for running a staffing company.   Tim on LinkedIN: https://www.linkedin.com/in/timsebel/ Emory University: https://www.emory.edu/home/index.html SimpleC: https://www.simplec.com/ Bullhorn: https://www.bullhorn.com/
2023-06-19
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Ep. 098, Running the Shop

Episode #098 of Underserved features Gu Xie live from Texas. We start with his unlikely story of growing up as a Chinese immigrant in Belize, moving to the US, and learning some tough lessons in and out of the classroom at the University of Georgia. Also discussed: leaning into data analytics, superior toolsets driving more mental strain to understand them, and why 10 years in data feels like 3 lifetimes.   Show Notes Links: https://www.linkedin.com/in/guxie/ https://www.group1001.com/ https://neptune.ai/blog/modern-data-stack https://a16z.com/2020/10/15/emerging-architectures-for-modern-data-infrastructure/
2023-06-12
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Ep. 097, Fighting Spirit

Komal Maliekal is our featured guest for Episode #097 of Underserved. Komal channeled her mother's fighting spirit to succeed in a difficult engineering school, job market, and technology landscape in her native India. We talk about the culture shift moving to the United States, what to do when your test devices get stolen, and giving back to women in the tech industry.    Komal's LinkedIn Profile : https://www.linkedin.com/in/komal-maliekal-4553b38/ Article on Devices : https://www.linkedin.com/pulse/building-cloud-based-medical-device-platform-komal-maliekal/ Info on anitab.org : https://ghc.anitab.org/ Athenahealth : https://www.athenahealth.com/ Dr AIT college : https://drait.edu.in/
2023-06-05
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Ep. 096, Super Stoked To Be Here

In Episode #096 of Underserved, our guest is Chris Boutiette. Chris had to ask his high school to add computer courses, only to find them unexpectedly challenging. This didn't deter him from pursuing a Bachelor's degree in Computer Science or working his way through college running a tech support firm. We talk about working your way up the organization from QA, wrangling rampant robots, and clearing your head from the saddle of a motorcycle.   Chris' LinkedIn profile https://www.linkedin.com/in/christopher-boutiette-aa3b1239/ Symbotic https://www.symbotic.com/ BMW Motorcycles https://www.bmwmotorcycles.com/en/home.html#/filter-all Shell Tech Works https://www.shell.com/energy-and-innovation/entrepreneurs-and-start-ups/shell-techworks.html
2023-05-30
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Ep. 095, Leader of the Band

Kim Sinclair joins me in our studio for Episode #095 of Underserved. Kim spent college in Friartown, leading the pep band on the road for fun and adventure supporting Providence College sports. After stints working for the Department of Revenue and consulting, Kim found herself moving into the healthcare payer and provider space at Boston Medical Center's health plan. By asking many questions she learned the many intricacies of the insurance side, which helped implement the Massachusetts Healthcare reform project ?Romneycare? (the state predecessor to federal "Obamacare"). We talk about not wanting to be a CIO and then becoming one, being forced to make layoffs as your first foray into management, and some unusual requests serviced during COVID.   LINKS   linkedin.com/in/kim-sinclair Doberman Rescue Unlimited - Doberman Dog Rescue of New England - Doberman Rescue Unltd (dru.org) Heartworm Basics - American Heartworm Society Providence College https://www.providence.edu/
2023-05-22
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Ep. 094, Keep Living Más

Taco Bell CTO Steve Plank is my guest for Episode #094 of Underserved. Steve rose quickly through the ranks in heavily regulated industries helping to manage document compliance. It took 4 trips to Taco Bell's headquarters to switch industries and get a job offer. Since then Steve has spearheaded Taco Bell's digital transformation, resulting in billions of e-commerce revenue and tighter relationships with their ravenous customer base.  Also covered are the Temple/UMass basketball rivalry in the 1990s, if/when to get your MBA, and moving from buy to build.   LinkedIn: Steve Plank: https://www.linkedin.com/in/plankstephen/ Gary Charbonneau: https://www.linkedin.com/in/gacharbonneau/ Sue Jean Lin: https://www.linkedin.com/in/suejeanlin/ Dirty Money (Season 1: Episode Drug Short) https://www.netflix.com/title/80118100 Taco Bell: https://www.tacobell.com/ The Taco Bell Foundation: https://www.tacobellfoundation.org/
2023-05-15
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Ep. 093, Ruining the Curve

Susan Kelly is our guest for Underserved episode #093. Susan fell in love with computers early on, being curious about technology and loving the time/aggravation saver of spell check. She leaned into product management early in her career, in telecom, education technology, and call center software. We also talk about how companies struggle to allow employees to grieve a loss, watching a technology sea change wipe out your project, and going to bat for your direct reports.   Susan on LinkedIn https://www.linkedin.com/in/susan-kelly-mba/ Faire https://www.faire.com/ The Beetle Cat, a New England classic https://beetlecat.com/ The Ideal 18 sailboat https://shumwaymarine.com/ideal18/ The Soggy Dollar, home of the Painkiller https://www.soggydollar.com/ 
2023-05-08
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Ep. 092, Mindfully Hyperactive

Yan Robert joins us as our guest for Episode #092 of Underserved. Yan grew up in Quebec like JP Beaudry, one of our previous guests, and even attended the same university in this small world. Yan was ahead of his time with an Internet directory he founded in the late 1990s. We talk about his ongoing work with SAP and the new chapter in his career surrounding it.   Yan on LinkedIn: https://www.linkedin.com/in/yanrobert/ SAPTopia website : www.sap-topia.com SAPTopia LinkedIn : https://www.linkedin.com/company/saptopia-consulting-llc
2023-05-01
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Ep. 091, Chief Integration Officer

Episode #091 features Sesh Tirumala, CIO of PagerDuty. Sesh is a podcast veteran, and shares with us his experiences implementing systems in 120-degree heat, being a technologist in Appalachia,  and managing incremental IT costs. Sesh has felt the pain of having to justify IT's existence, proving it is a revenue generator and not just a cost center. We also talk about implementing charitable giving in small companies vs. large companies.   Sesh on LinkedIn: https://www.linkedin.com/in/sesh-tirumala-449a93/ PagerDuty: https://www.pagerduty.com/ Sesh on CIO Classified Podcast: https://podcasts.apple.com/gb/podcast/make-big-data-work-for-your-business-with-michael/id1528611923?i=1000558165883 Instagram: https://www.instagram.com/seshtirumala/
2023-04-24
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Ep. 090, From Guitar to Keyboard

Our guest for Episode 090 of Underserved is Joe Frascati. Joe moved several times as a teen, honing his skills in quickly sizing up new social situations and identifying the players and roles. This skill served him well in his career, from a retail startup to the legendary Silicon Graphics and beyond. We also talk about Stevedoring, electric buses and their charging demands, and VTOL as the flying car that might actually come to be.   CIO Marathon: https://www.ciseeducationfund.com/marathon Merritt College Cybersecurity Program: https://www.merrittsecurity.com/ Predictive Index: https://www.predictiveindex.com/ The StrataFusion Group: https://www.stratafusion.com/ And for your comedic pleasure - Coleco Football! https://youtu.be/FBLZY-cjJUs
2023-04-17
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Ep. 089, As the World Churns

The Underserved Podcast kicks off Season 8 with Rob Moore, recording from across the pond in the UK. Rob figured out there is no grad school application deadline if you apply overseas, and fell in love with England. Early in his professional career, his company developed a podcast marketing tool (of all things!), which we discuss in detail. Also covered - NBA data analysis for fun at Per Thirty Six, CoPilot as a productivity enhancer, and tech decision reduction.   Churnkey https://churnkey.co PerThirtySix (Sports Analytics) https://perthirtysix.com My Twitter https://twitter.com/robmoo_re Wavve https://wavve.co
2023-04-10
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Ep. 088, Root of Trust

We cap off Season Seven with our guest Jason Oberg, Ph.D. Jason grew up in Hawaii surfing and enjoying the outdoors, but computer gaming brought him inside and online. After moving to California and earning three degrees, he left UCSB and UCSD to start a company in the hardware security space. We discuss American chip production, following the letter of the law on grant money, and the hardware root of trust.   Jason on LinkedIn: https://www.linkedin.com/in/jasonoberg/  Cycuity website: https://cycuity.com/ Cycuity solutions: https://cycuity.com/solutions/   Blog article on the history of hardware security https://cycuity.com/type/blog/history-of-hardware-security/  Jason on Google Scholar https://scholar.google.com/citations?user=FNQjt4oAAAAJ&hl=en 
2023-01-09
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Ep. 087, Master Data Marketing

Texas transplant Joe Forrester is featured in Episode #087 of Underserved. Joe wanted to be a pilot after watching the original "Top Gun", but colorblindness trumped his enthusiasm and determination. Instead, he cut his teeth in cellular billing software, which was followed by learning how to manage marketing data in the automotive industry.  This skill treated him well for several years across many verticals, ultimately leading to a gig bringing this marketing horsepower to small and medium-sized businesses. Also covered: turning recalls into a positive experience, conquest campaigns, and the Great Flood of '17.   Joe on LinkedIn: https://www.linkedin.com/in/joeforrester/ First Job: www.convergys.com Second Job: www.acxiom.com Third Job: www.choreograph.com Current Job: www.choozle.com Guitar Youtube sites mentioned: https://www.youtube.com/@MartyMusic and https://www.youtube.com/@BrettPapa
2023-01-02
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Ep. 086, Oscillation Lifestyle

David Rose walks the road less traveled. A serial entrepreneur for over 30 years, David has envisioned and built more products than most people can imagine. In Episode #086, we talk about his "oscillation lifestyle" - moving back and forth from learning to teaching, teaching to implementing, investing to being invested in, and many more aspects of life. By staying humble and open to learning, David has founded many successful companies, authored two books, won awards and patents for his inventions, and has become a pioneer in the Augmented Reality industry, aka the real-world Metaverse.   David on Wikipedia: https://en.wikipedia.org/wiki/David_L._Rose David's latest book, Super Sight: https://www.supersight.world/ Clearwater AR: https://www.clearwater.ar/ Home Outside: https://homeoutside.com/ David's first book, Enchanted Objects: https://www.simonandschuster.com/books/Enchanted-Objects/David-Rose/9781476725642
2022-12-26
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BONUS Episode - Modern History

Ben Hodson came in to record with us at Syrinx Studios in October. The first half of our conversation is Season Seven's Episode #085. We had a lot of ground to cover, and this bonus episode takes us from when we met one another at Monster up to the present day. Topics covered include the struggle to automate and version control relational databases, the jarring freedom of Prague, and how fast you can make a 1997 Supra go on Route 2.   Best speaker system in the world! http://Www.sonos.com Info on the new Ariel EV https://www.roadandtrack.com/news/a41053003/ariel-hipercar/ Active downforce EV sets record https://youtu.be/7BYfgjg2dyM Video including the Supra we discuss.  It is the one with the plate &Uwish https://youtu.be/_02JY0j7qkw  
2022-12-19
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Ep. 085, Ancient History

I have known Ben Hodson for over 20 years, and when he came in to record we went over most of those years and back a few more in Episode #085 of Underserved. The first part of our conversation is this regular episode entitled "Ancient History." We start with Ben's step-grandfather cultivating Ben's curiosity and love of experimentation/iteration to find solutions. This theme would follow Ben through his career, from hardware stores to online job boards to smart speakers. We continue the conversation (including our overlapping Monster years) in the bonus episode entitled, "Modern History."   Ben on LinkedIn: https://www.linkedin.com/in/ben-hodson-560b75/ Link to a nice article on my Step grandfather. https://www.nae.edu/29182/Mr-Frederick-J-Hooven Article about a paper he wrote about the disappearance of Amelia Earhart https://earharttruth.wordpress.com/tag/the-hooven-report/ Amazon book about my Step grandfather  https://www.amazon.com/Planes-Trains-Automobiles-More-Inventions/dp/1735599921/ref=nodl_?dplnkId=5a95d530-e2f6-4ffe-a857-7dfd861b344b Some videos of drag racing the Firehawk. https://youtu.be/F0UGXlQ41Cg High school slasher film starring me as the psycho in the raincoat.. https://youtu.be/vAOUriJnNRQ
2022-12-12
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Ep. 084, Banging the Drum

Our 84th episode features Madhu Rajagopalan, Head of Engineering at Wellframe. Madhu's eyes were opened early when he saw how much more malleable software was than hardware. He quickly moved from electrical engineering to software development. This career path led him to several interesting stints at Iron Mountain, HP, and DraftKings prior to his current job. Also discussed - distributed systems development, Boston's embarrassment of sports championship riches, and playing the mridangam. https://www.sastra.edu/ - My college in India My musical instrument -  https://en.wikipedia.org/wiki/Mridangam My charity - https://www.newenglandhemophilia.org/ Cathode ray oscilloscope program - (not the one built by my friend) https://www.softpedia.com/get/Others/Home-Education/Virtual-C-R-O.shtml Flashdraft - https://www.draftkings.com/flash-draft?wpsrc=Organic%20Search&wpaffn=Google&wpkw=https%3A%2F%2Fwww.draftkings.com%2Fflash-draft&wpcn=flash-draft
2022-12-05
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Ep. 083, From Ballet to Body Language AI

Rachel Cossar grew up a nationally ranked rhythmic gymnast in Canada. In Episode #083 of Underserved, we discover her journey from those early competitions to the Boston ballet to working with artificial intelligence to improve body language. It turns out that non-verbal body communication matters a lot (think of your last Zoom call!) and Rachel nurtured that idea through proof of concept into founding a company. We discuss making the tough transitions while remaining true to yourself, the Roux Institute Techstars Accelerator, and being a trapeze artist as a hobby. Rachel on LinkedIn https://www.linkedin.com/in/rachel-cossar/ Virtual Sapiens Presence Assessment Free Trial - Curious to see how people perceive you on video ?  Virtual Sapiens Sidekick Free Trial - Get your very own, secret in-call coach - give yourself the unfair advantage:) Rachel's TEDx talk  https://www.youtube.com/watch?v=ZzxZ28yU5_U
2022-11-28
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Ep. 082, Order Up

Episode #082 of Underserved is our first one recorded 9.5 time zones apart. Naresh Pillai joined us from India, where he has returned to bootstrap a startup called OpineWorks. Prior to this, Naresh spent time developing software both in India and the United States. We worked together when he was in Texas, developing telematics software to power connected vehicles. We talk about being the trusted "proof of concept" engineer, technology disrupting the restaurant industry, motorcycling up mountains, and underrated Indian cuisine.   Naresh on LinkedIn: https://www.linkedin.com/in/nareshpillai/ https://restodx.com/ https://opineworks.com/ One of the motorcycle rides https://www.youtube.com/watch?v=UCW4Xlqf_WY
2022-11-21
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Ep. 081, Fear the Tree

Amanda Richardson grew up and started her career on the East Coast, but it took just one trip to California to fall in love with the state. In Episode 081, we talk about the siren song of Stanford, being the janitor on strategy presentations, and the gamification of coding interviews. Also covered are being the acquirer vs. the acquired, the trauma of winding up a company, and Phase RAIL. Now the CEO of CoderPad.io, Amanda shares how her stints in product management prepared her for the role, and how a nudge from a recruiter steeled her resolve to become a leader.    Further reading from the topics discussed: https://coderpad.io/ https://www.codingame.com/start https://www.codingame.com/work/ https://www.teca-sf.org/ https://www.hoteltonight.com/ https://prezi.com/
2022-11-14
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Ep. 080, It's all in the Clouds

Andrew Bauer is our guest for Underserved episode #080. Andrew is another guest who is a product of the Syracuse I-School. Combining business and technology skills, the I-School produces graduates with the rare skill set of being able to talk to both technical people and business folks (and living to tell about it!) Andrew has made a career of this, translating requirements into implementations with technologies ranging from IoT to SFDC. We talk about being an EMT on an ambulance (the second guest this season!) and the personalization of advertising as well.   Andrew on LinkedIn: https://www.linkedin.com/in/andrewbauer9 NEXIS - https://nexis.ischool.syr.edu/ SUA - https://sua.syr.edu  PMC - https://profile.pmc.org/AB0205
2022-11-07
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Ep. 079, On the Front Page

Episode 079 of Underserved features Shani Gentry Cincotti. Our first Alabama native on the show (Roll Tide!), Shani shares about growing up pursuing journalism but realizing that the tech industry might be more welcoming/pay better. A stint in electronic photo asset management bridged the two fields, and a love of relational databases cemented the transition into tech. We discuss when adding hardware actually slows things down, how the cleaning crew may forecast company closures, and mentoring women in the healthcare technology space.   Shani on LinkedIn:  https://www.linkedin.com/in/shanigentry/ Former boss David on LinkedIn: https://www.linkedin.com/in/davidedube/ MerlinOne, a digital asset management software company: https://merlinone.com Plan your visit to the George W Bush Presidential Library research room: https://www.georgewbushlibrary.gov/research/plan-research-visit Together Rising?s fundraising page for women in Iran: https://fundraise.givesmart.com/form/oF6E3A?vid=utzt2
2022-10-31
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Ep. 078, Specialization is for insects

Adam Firestone is our featured guest for Episode 78 of Underserved. A recovering attorney and platoon leader, Adam believes as Robert Heinlein does: Humans are not meant for specialization. We should be capable in many realms. In Adam's professional life, this means understanding security holistically, architecture natively, and cryptography as a tool, not an end in and of itself. We discuss first aid as a hobby, foiling the magic cookie thieves, and the BFJT.   Adam on LinkedIn: https://www.linkedin.com/in/adamfirestone/ CyLogic: http://www.cylogic.com/ Benzi Box: https://www.facebook.com/480735395379220/posts/pfbid026d2JX6hC3oRXJiSTbVtGquwRyqee6zY6pcebtrmNnFBmkHpwv2F4zAPbAYtooTzml/ Tanks and Searchlights: https://www.quora.com/US-Army-tanks-seem-to-have-a-large-spotlight-on-the-turret-What-is-this/answer/Michael-D-Settles?ch=15&oid=75963238&share=7d19973b&srid=up2jTh&target_type=answer Culinary Happiness: https://suebeehomemaker.com/pan-seared-sea-bass/ ISO Standard for Systems Engineering: https://en.m.wikipedia.org/wiki/ISO/IEC_15288
2022-10-24
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Ep. 077, Triumph of Humanity

Michael Gallagher is featured in Episode #077 of Underserved. Michael spent his youth painting cars, running a collision business, and even getting his Massachusetts appraiser's license. A friend suggested he check out Putnam Investments and so began a career in financial services technology. Mastery of the NSCC led to several opportunities, but the 2008 financial crisis led to some soul searching that put Michael in an ambulance as an EMT. This would foreshadow moving back and forth between technology and service to others during COVID. An avid listener of Underserved, Michael also has some great callbacks to our episodes with Nausheen Moulana and Chris Sullivan! Listen now with your favorite podcast client or on our website.   https://www.linkedin.com/in/michael-gallagher-941403/ https://www.slalom.com https://en.wikipedia.org/wiki/Investors_Bank_%26_Trust https://www.rcc.mass.edu/reggie-lewis/index.html Nausheen Moulana: https://underserved.libsyn.com/ep-043-culture-change Chris Sullivan: https://underserved.libsyn.com/ep-059-step-down-to-step-up
2022-10-17
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Ep. 076, HOWTO: Harness Capitalism

SEASON 7 of Underserved kicks off with our guest Paul Belt. In our 76th episode, we cover Paul graduating from running a BBS and the warez scene into software development. Paul realized quickly that many companies and hiring managers in the software industry insist that you have that "piece of paper", an undergraduate degree, before they will consider you. We also discuss the importance of the mission and the market, measuring software development productivity as well as drag, and how to recognize and mesh with different personality types.   Additional reading links from Paul: Paul's first professional mentor: https://www.linkedin.com/in/robert-thau-78b8a665/ An insightful boss from DataXu https://www.linkedin.com/in/brianjdolan/ Best Boss Ever! Marcia Goetsch  https://www.linkedin.com/in/marciagoetsch/ Marcia's the one that recognized "old school computing" and the value it brings to today's market... a mastery of the basics (her mastery is far superior to my own)... and helped formalize design patterns and domain-specific terminologies in a way that Northeastern failed to. She gave me autonomy and taught me the difference between managers and leaders. She is a leader. Personal Repositories:  https://github.com/belt and https://hub.docker.com/u/paulbelt How does the internet work? (in a nutshell): https://en.wikipedia.org/wiki/OSI_model
2022-10-10
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BONUS Episode - A Monster Bonus

Episode #075?s guest Jeff Taylor was generous with his time, spending over two hours with me in the studio. We captured so much good material that we needed a bonus episode to squeeze it all in. In this bonus episode we talk about life after Monster, why you should run the meetings you attend, and setting the world record for water skiing behind a blimp.  

Links: 

Blimp record: https://www.tampabay.com/archive/2000/03/23/executive-sets-blimp-skiing-record/  

RoverTrophy: https://www.rovertrophy.com/  

Burning Man: https://burningman.org/   

Root Society at Burning Man https://www.instagram.com/rootsociety2019/?utm_source=ig_embed&hl=en  

2022-06-24
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Ep. 075, A Monster Idea

Our guest for Episode #075 is Jeff Taylor, founder of Monster.com and 14 other companies including most recently RoverTrophy.com. Jeff has always been ahead of his time, with boundless amounts of energy. This led him to create the world?s first job board in Monster, a revolutionary idea that spawned an entire industry. We discuss the resolve needed to champion your ideas, being the first URL on the radio, and when you know it is the right time to sell.   

Links:  

Jeff on LinkedIn: https://www.linkedin.com/in/jeff-taylor-5212115a  

A snapshot of the Monster Board in 1996 https://web.archive.org/web/19961111103115/http://www.monster.com/  

When I Grow Up commercial: https://www.youtube.com/watch?v=fY1WoHkNGy4  

2022-06-24
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Ep. 074, Make Your Luck

Neal Cao started out feeling the pressure common in many families - ?You need to become a doctor or an engineer!? After his internship, he knew the medical field was not for him, and saw his brother killing it in software development. After many burst bubbles and industry changes, Neal found himself a principal in a financial services firm. We discuss putting med students in the party dorm, sports car perk programs, and sitting on both sides of the table for an audit.  

 

https://en.wikipedia.org/wiki/Marcus_Camby 

https://www.blackrock.com/us/individual 

https://www.engage2excel.com/ 

https://www.zensar.com/ 

https://rsmus.com/services/business-strategy-operations/mergers-acquisitions-advisory.html 

2022-06-20
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Ep. 073, You're damned right I did it

Our first former sheriff?s deputy, Shadd Schutte brings a unique perspective to Underserved #073. Being a police officer in Wyoming turned out to be good training for managing projects and customers in IT. Shadd talks about his memorable experiences, transitioning between industries, and becoming Agile, as well as motorcycle cruises and spoiling dogs.  

Shadd on LinkedIn: https://www.linkedin.com/in/shaddschutte/  

Wyoming Department of Education: Home - Wyoming Department of Education 

Laramie County Sheriff?s Department: Laramie County (laramiecountywy.gov) 

Laramie County Animal Shelter: Cheyenne Animal Shelter | Dogs, Cats, Critters & Care 

2022-06-13
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Ep. 072, Metaphysical Kitchen

Episode 072 of Underserved features Brian Durkin, Sr. Group Manager & Head of User Experience, Data & Analytics at BNY Mellon. Brian leveraged his art degree into some web design work but found his true passion was in information architecture. He came to this realization in the middle of an interview, which he politely asked to terminate. Instead, he was offered a new IA job the next day! Also covered: World IA Day, getting fintech to understand IA, and the fun parts of working for Nickelodeon.  

 

Charles Zicari, Brian's first real IA mentor: https://www.linkedin.com/in/charles-zicari-90798/  

IxDA: https://ixda.org/  

UXPA Boston: http://uxpaboston.org/   

World IA Day, Brian started the one for Boston: https://worldiaday.org/   

Some of the past speakers of World IA Day Boston: 

Peter Morville - https://www.linkedin.com/in/morville    Steve Portigal - https://www.linkedin.com/in/steveportigal/  Josh Seiden - https://www.linkedin.com/in/jseiden/  Abby Covert - https://www.linkedin.com/in/abbytheia/  Aaron Irizarry - https://www.linkedin.com/in/aaroni/  Todd Zaki-Warfel - https://www.linkedin.com/in/zakiwarfel/  Dana Chisnell - https://www.linkedin.com/in/dana-chisnell/  Christina Wodtke - https://www.linkedin.com/in/christinawodtke/ 
2022-06-06
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Ep. 071, Shoot for the Stars

Dr. Colleen Tartow was convinced investigating the heavens was her calling, studying astronomy all the way to a PhD. Once she realized the job market there was tiny and slow to advance, she moved to consulting in data and analytics. Colleen quickly found that data and software suited her and made a career of it. We talk about finding mentors, calligraphy, and the relative merits of a billionaire space race.  

LinkedIn: https://www.linkedin.com/in/colleen-tartow-phd/ 
Twitter: https://twitter.com/CTartow 

Starburst: https://www.starburst.io/careers 

The Sequel: https://thesequel.substack.com/ 

2022-05-30
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Ep. 070, People First

Why does John Blythe, our guest for Episode #070, believe in people first at technology companies? It could be his experience building teams, or influencing surgeons to help lower their delivery costs one hip at a time. We discuss making passion learning a business, what it means to be the Director of GIFs and comedic timing, and getting 10x throughput at 10% of the cost.   metallica history with dave mustaine and kirk hammet 140db.com - built john mayer's website that inspired John curvolabs.com kyruus.com bit.cloud - for versioned component development thinking in bets others who hate dotnetnuke looool combinedcuriosity.com
2022-05-23
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Ep. 069, Last Mile Healthcare

Eli Goldberg received a life-changing diagnosis from a sweat test - he found out he had cystic fibrosis. Rather than shy away from it, Eli leaned into sharpening his focus, leaving consulting, and starting a company to help people with similar afflictions drive better medical outcomes. Listen to Episode #069 to hear how that drove Eli to help define the ?last mile? of healthcare delivery by a tech giant.   https://www.centralwisconsinstatefair.com/p/other/worlds-largest-round-barn https://www.uwalumni.com/news/the-onion/ https://link.springer.com/article/10.1007/BF02445136 https://en.wikipedia.org/wiki/Soyo
2022-05-16
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Ep. 068, Façade Pattern

Kevin Jarnot, CIO of Uptime Institute, is our guest for episode #068. Kevin proves there is no set path to becoming a CIO. He was interrogated by the Secret Service in college, his band opened for Run DMC, and he ran a financial services company off the cable modem in his basement. Nowadays Kevin is a thought leader for some of the largest data centers in existence. Hear Kevin's story and transformation in our latest Underserved episode!   The incredible Franklin Ace 1000 computer - http://oldcomputers.net/ace1000.html Buffalo BBS scene - https://www.reddit.com/r/Buffalo/comments/gwas9/who_remembers_the_wny_bbs_scene/ WWIV BBS software: https://www.wwivbbs.org/   Some band photos: http://www.jarnot.com/facade/musicawards_1_lg.jpg http://www.jarnot.com/facade/musicawards_2_lg.jpg http://www.jarnot.com/facade/group-photo1.jpg http://www.jarnot.com/facade/musicawards_4_lg.jpg   Mentions of Nest Egg: https://www.tampabay.com/archive/1995/07/31/financially-plugged-in/ https://news.microsoft.com/1997/11/05/make-the-world-wide-web-your-oyster/
2022-05-09
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