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The Home Service Expert Podcast

The Home Service Expert Podcast

The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.

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homeserviceexpert.com/podcast

Episodes

How Top Entrepreneurs Rewire Their Thinking to Win (Shawn & Kaitlin Feurer)

Shawn and Kaitlin Feurer are the founders of Shawn Feurer Consulting, a mindset and performance coaching company based in Draper, Utah, helping business owners across the U.S. and Canada unlock higher levels of execution, leadership, and growth. Together, they've built a reputation for blending mindset mastery with real-world business strategy?helping entrepreneurs break through internal limitations and scale companies that actually last.

Shawn, known as The Universal Mindset Disruptor, is the creator of The Inner Blueprint? and brings over two decades of entrepreneurial experience, including building, losing, and rebuilding success multiple times. His journey?from rags to riches, back to rock bottom, and rising again?has shaped his no-nonsense approach to leadership, resilience, and sustainable growth.

Kaitlin, a mindset coach and former competitive cheer coach, specializes in helping individuals develop confidence, discipline, and belief through action. With years of experience coaching high performers, she plays a critical role in helping business owners close the gap between what they know and what they actually execute.

Through consulting, coaching, and live experiences, the Feurers work with contractors and business leaders to reprogram subconscious patterns, eliminate self-imposed ceilings, and lead with clarity, control, and consistency. Their frameworks?like the Knowing?Doing Gap and E + R = O?have helped countless entrepreneurs transform not just their businesses but their entire approach to life and leadership.

FOR MORE GREAT EPISODES:
The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4

Check Out My Social Media:
TikTok - https://www.tiktok.com/@officialtommymello
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Facebook - https://www.facebook.com/thomasmello/

2026-04-17
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The Highest ROI Marketing Tool for Home Service Businesses (Tim Hilcove)

Email [email protected] to get your first wrap FREE!

Tim Hilcove is the founder of SmartWrap, a Phoenix-based vehicle wrap and branding company he launched in 2009 alongside his father. Over the past 15+ years, Tim has helped businesses across the country transform their vehicles into high-performing marketing assets: combining design, messaging, and strategy to generate real, measurable growth. With a background in design, production, and marketing, Tim has built SmartWrap into a full-service operation, producing and installing thousands of wraps annually through an in-house model that prioritizes speed, quality, and consistency. His work focuses on helping small and mid-sized businesses stand out in crowded markets by turning everyday vehicles into mobile billboards that drive visibility, brand recognition, and inbound leads. Whether you're in home services, local business, or scaling a growing company, this conversation offers a practical look at how to maximize your marketing dollars and turn your brand into a lead-generating machine.

FOR MORE GREAT EPISODES:
The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4

Check Out My Social Media:
TikTok - https://www.tiktok.com/@officialtommymello
Instagram - https://www.instagram.com/officialtommymello/
Facebook - https://www.facebook.com/thomasmello/

2026-04-13
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Psychology Tricks That Got My Business to $500M (David Royce)

David Royce is the founder and chairman of Aptive Environmental, one of the fastest-growing residential pest control companies in North America. Under his leadership, the company scaled to a $500M+ business operating across 30+ states and thousands of cities, with a team of over 6,000 employees.

Recognized by Forbes, Fortune, Inc., Entrepreneur, and The Wall Street Journal, David is a recipient of the Ernst & Young National Entrepreneur of the Year Award.

Beyond business, he brings a unique perspective by combining operational excellence with psychology, leadership development, and human behavior, helping founders scale not just their companies?but their lives with intention.

FOR MORE GREAT EPISODES:
The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4

Check Out My Social Media:
TikTok - https://www.tiktok.com/@officialtommymello
Instagram - https://www.instagram.com/officialtommymello/
Facebook - https://www.facebook.com/thomasmello/

2026-04-10
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How to Scale and Exit Your Business (Brian Franco)

Brian Franco is a visionary entrepreneur, dealmaker, and private equity investor widely known as "The M&A Guy." He is the Founder and Managing Partner of Meritage Partners, where he has spent over two decades guiding founders, private equity groups, and strategic acquirers through transformative mergers and acquisitions?helping generate billions in successful exits.

Brian is the author of Inevitable Exit, a definitive guide to business succession, strategy, and legacy, and the creator of Empire Builder Studio, a platform focused on scaling companies and preparing them for liquidity events. He also hosts The M&A Guy Podcast, where he shares practical insights on valuation, growth, and exit readiness. Anchored by faith, family, and purpose, Brian blends disciplined execution with long-term vision to help leaders build enduring companies?and exits that truly matter.

 

FOR MORE GREAT EPISODES:
The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4

Check Out My Social Media:

TikTok
- https://www.tiktok.com/@officialtommymello

Instagram
https://www.instagram.com/officialtommymello/

Facebook
- https://www.facebook.com/thomasmello/

2026-04-06
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Inside LJW: 40+ Years of Advertising That Actually Works - Sam John

Learn more about LJW Advertising here: https://www.larryjohnwright.com/

Larry John Wright Advertising (LJW) is a full-service creative and media strategy firm based in Mesa, Arizona, helping growth-focused companies turn marketing into measurable revenue.

Founded in 1982, LJW specializes in combining strategic media buying with strong creative execution?placing campaigns across television, radio, billboards, streaming, digital, and social platforms. With in-house production studios creating thousands of ads each year, LJW helps clients move faster, control costs, and maintain consistent messaging.

With decades of experience and a proven track record across industries like home services, automotive, legal, and retail, LJW's mission is simple: help businesses invest smarter and grow faster.

FOR MORE GREAT EPISODES:
The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4

Check Out My Social Media:

TikTok
- https://www.tiktok.com/@officialtommymello

Instagram
https://www.instagram.com/officialtommymello/

Facebook
- https://www.facebook.com/thomasmello/

2026-04-03
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How to Optimize Your SEO Strategy and Start Converting (Nate Fischer)

Nate Fischer is a technologist and the CTO of Local Optics, a digital marketing and SEO company focused on helping home service businesses dominate their local markets. With a background in software development and search engine optimization, Fischer has built his career at the intersection of data, automation, and performance-driven marketing.

Throughout his work, Fischer has helped contractors and service companies rethink how they approach online growth?moving beyond traditional SEO tactics and toward systems that leverage real-world job data, customer interactions, and proof-based content to drive results. His approach emphasizes turning everyday field activity into scalable digital assets that improve rankings, increase visibility, and generate consistent inbound leads.

At Local Optics, Fischer has played a key role in developing strategies that integrate CRM data, reviews, and multi-channel marketing into a cohesive growth engine. By focusing on measurable outcomes and long-term infrastructure, he has helped businesses reduce reliance on outdated agency models and take greater control over their marketing performance.

 

Timestamps:

 

00:00:00 Cold Open

 

00:00:11 Title Sequence VO

 

00:00:30 Show Notes VO

 

00:01:15 Intro Into Interview

 

01:07:43 Outro


FOR MORE GREAT EPISODES:
The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4

Check Out My Social Media:

TikTok
- https://www.tiktok.com/@officialtommymello

Instagram
https://www.instagram.com/officialtommymello/

Facebook
- https://www.facebook.com/thomasmello/

2026-03-31
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How AI Is Closing Deals for Home Service Businesses with Chiirp (Ryan Fenn)

Ryan Fenn is an entrepreneur and the founder and CEO of Chiirp, a software company focused on helping home service businesses convert more leads into booked jobs. A lifelong entrepreneur, Fenn built his career from the ground up?starting with a windshield repair business he launched with just a few hundred dollars and scaling it into a multi-location operation.

Through his early experience in sales and home services, Fenn identified a major gap in the industry: most companies weren't losing revenue because of poor marketing, but because of inconsistent and slow follow-up with leads. This insight ultimately led him to create Chiirp, which automates customer follow-up across multiple channels, including text messages, emails, voicemail drops, and more.

FOR MORE GREAT EPISODES:
The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4

Check Out My Social Media:

TikTok
- https://www.tiktok.com/@officialtommymello

Instagram
- https://www.instagram.com/officialtommymello/

Facebook
- https://www.facebook.com/thomasmello/

2026-03-27
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Why Direct Mail Still Dominates Home Service Marketing (Dan Harlacher)

Interested in a complimentary market scan or ads workshop from Valpak? Click here: http://asktommypodcast.com/Valpak

In this episode of The Home Service Expert, Tommy sits down with Dan Harlacher from Valpak, a marketing expert with over 30 years of experience helping local businesses generate leads and grow through targeted direct mail and data-driven marketing strategies. While many marketers focus only on digital advertising, direct mail continues to be one of the most powerful and underutilized lead generation tools, especially for home service businesses. Valpak has evolved from the iconic blue envelope into a sophisticated omnichannel marketing platform combining direct mail, digital advertising, and advanced audience targeting. Dan breaks down how businesses can use data, targeting, and integrated marketing campaigns to drive measurable ROI and consistently generate new customers.

You'll learn why direct mail still works in the digital age and the biggest marketing mistakes local businesses make. You'll also learn how to target the right homeowners for home services, strategies to increase response rates and conversions, and why omnichannel marketing is the future for local businesses. If you're a home service business owner, entrepreneur, or marketer looking to generate more leads, this episode is packed with practical insights you can implement immediately.

Timestamps: 00:00:00 Cold Open 00:00:11 Title Sequence VO 00:00:30 Show Notes VO 00:01:16 Intro Into Interview 00:58:24 Outro
2026-03-23
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How ServiceTitan Took Over the Trades Industry (Ara Mahdessian)

In this episode, we sit down with Ara Mahdessian, co-founder and CEO of ServiceTitan, the software platform that revolutionized how home service businesses operate. Born out of the frustrations of running his family's plumbing business, Ara set out to build technology specifically designed for contractors. What started as a solution for small service companies has grown into a billion-dollar software and one of the most powerful platforms in the home services industry. This episode dives into the story behind ServiceTitan, the challenges of building SaaS for trades businesses, and how technology is reshaping the future of home services.

We discuss the origin story behind ServiceTitan, Ara's personal story growing up in a family plumbing business, and building software for contractors and home service companies. You'll learn about turning a startup into a major SaaS platform, the future of the home services industry, and leadership lessons. Whether you're a contractor, entrepreneur, SaaS founder, or startup enthusiast, this conversation offers valuable insights into building technology that solves real-world problems.

FOR MORE GREAT EPISODES:
The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4

Check Out My Social Media:

TikTok
- https://www.tiktok.com/@officialtommymello

Instagram
https://www.instagram.com/officialtommymello/

Facebook
- https://www.facebook.com/thomasmello/

2026-03-16
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Understand Your Company's Performance Metrics with These Tips (Brigham Dickinson)

Brigham Dickinson is the co-founder and president of Power Selling Pros, a company that helps home service businesses turn more incoming calls into booked jobs through world-class customer service and call-handling training. After years of studying top-performing service companies, Brigham developed proven systems that help CSRs and office teams deliver exceptional customer experiences that drive revenue and loyalty.

Today, Power Selling Pros works with contractors across the country to improve call conversion, increase bookings, and build cultures centered on the "Pattern for Excellence." Brigham is also the host of the Service MVP Podcast, where he interviews leaders across the home service industry about leadership, growth, and delivering remarkable service.

FOR MORE GREAT EPISODES:
The Mello Millionaire - https://open.spotify.com/show/1jsZaiMgWe0EGaPfLtelDW?si=3de6091af58d41b4

Chapters

00:00:00 Cold Open 00:00:15 Title Sequence 00:00:35 Show Notes VO 00:01:20 Intro Into Interview 00:02:45 Power Selling Pro's Testimonial  00:03:33 Interview Resumes 01:03:02 Outro

Check Out My Social Media:

Tiktok
_https://www.tiktok.com/@officialtommymello

Instagram
https://www.instagram.com/officialtommymello/

Facebook _https://www.facebook.com/thomasmello/

2026-03-09
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The Art of Customer Service: Building a Culture-First Business with Rob Anderson

In this conversation, Rob Anderson shares his insights on the importance of company culture, customer service, and effective recruitment strategies in the home services industry. He emphasizes the need for businesses to focus on making customers happy and creating a positive work environment for employees. Rob discusses the significance of data-driven decisions, the impact of partnerships, and the challenges posed by private equity. He also highlights the importance of leadership development, emotional intelligence, and the art of storytelling in building relationships with clients and partners. Ultimately, Rob encourages a forward-looking mindset and the continuous pursuit of personal and professional growth.

00:00 The Importance of Culture in Business 
05:52 Recruitment and Retention Strategies
08:55 Defining and Measuring Company Culture
15:01 Navigating the Challenges of Home Services
18:04 The Role of Partnerships in Business Growth
20:57 Giving Back to the Community
23:50 The Impact of Private Equity on Business
26:58 Leadership Development and Emotional Intelligence
30:07 The Art of Storytelling in Business
33:00 Building Relationships with Clients and Partners
35:57 The Future of Business and Personal Growth

2026-03-02
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Marketing, Sales, Capacity Planning, and Scaling Home Services with Ismael Valdez

Tommy Mello hosts a Super Bowl day episode of The Home Service Expert with Ismael Valdez, founder of VE and NextGen (Anaheim), discussing how to scale home service businesses through disciplined marketing, sales process mastery, and operational execution. Ishmael explains how he would evaluate investing in a $20M company by first assessing the energy and leadership of the C-suite/upper management, then reviewing data systems like CRM/ServiceTitan and financials, contrasting this with smaller $4 - $5M owner-driven businesses. They discuss the importance of competitiveness, infrastructure, and recruiting, and Tommy's focus on lead generation and funnel math (booking rate, cancellations, conversion rate), including capacity planning, overstaffing with outbound to fill boards, and lowering cancellations driven by response time. Ishmael emphasizes three core departments: marketing, sales, and operations/customer fulfillment, and argues many operators underperform in marketing and sales.

00:00 The Importance of Client Empowerment 06:03 Marketing as the Foundation of Success 11:53 Managing Seasonality in Business 14:59 Investment Strategies Post-Exit 22:28 Creative Financing and Collaboration 31:14 Market Entry Strategies and Performance Metrics 36:27 Marketing and Brand Recognition 39:06 Sales Techniques and Customer Engagement 49:19 The Power of Personal Branding 55:16 Sales Strategies and Growth Goals
2026-02-23
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The Art of Differentiation in Marketing with Brian Sooy

In this conversation, Tommy Mello and Brian Sooy discuss the critical aspects of branding, marketing, and leadership in the home services industry. They explore the importance of clarity in branding, the need for differentiation in a competitive market, and the balance between branding and direct response marketing. Brian shares insights on creating memorable customer experiences, the role of storytelling in branding, and the significance of data-driven decision-making. They also touch on building a strong company culture and the mindset of ownership that can drive success in business.

00:00 The Importance of Branding and Leadership 05:52 Clarity in Branding and Customer Connection 12:04 Specialization in Home Services Marketing 17:50 Differentiation in a Competitive Market 23:56 The Balance of Branding and Direct Response 30:07 Creating Memorable Customer Experiences 35:53 The Role of Storytelling in Branding 42:04 Data-Driven Decision Making in Marketing 47:54 Building a Strong Company Culture 53:55 The Mindset of Ownership in Business
2026-02-16
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The Future of AI and Marketing with Benjy Uhl

In this conversation, Tommy Mello interviews Benjy, a data analytics expert, discussing the critical role of data in AI and marketing. They explore how businesses can leverage customer data for targeted marketing strategies, the importance of consistent marketing efforts, and the future implications of AI on the workforce. Benjy shares insights on understanding customer personas and the necessity of viewing marketing as an investment rather than a cost. The discussion also touches on the evolving landscape of AI and its potential impact on human roles in various industries.   00:00 The Importance of Data in AI 01:30 Benjy's Journey into Data Analytics 02:43 The Excitement of AI and Data Lakes 03:56 Leveraging Customer Data for Business Growth 05:02 Targeted Marketing Strategies 06:22 Neighborhood Targeting and Data Utilization 08:04 The Power of Consistent Marketing 10:16 Marketing as an Investment 12:57 The Future of AI and Human Adaptation 15:05 The Role of Data in Consumer Confidence 17:16 Optimism and Concerns about AI's Impact 18:14 Understanding Your Ideal Client
2026-02-10
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How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing

In this episode, Tommy Mello interviews Zach Deering, co-founder of Mantle, an AI-powered sales platform for home services. They discuss the evolving landscape of home services, the importance of creating a shopping experience for homeowners, and how technology can enhance sales processes. Zach shares insights from his background at Amazon and McKinsey, emphasizing customer obsession and the need for simplicity in business. The conversation also touches on generational differences in shopping behavior, the role of financing in home services, and the future of AI integration in the industry.

Learn more about Mantel: www.usemantel.com

Mantel Homeowner Shopping Attitudes Report https://www.usemantel.com/survey

00:00:00 Cold Open 00:00:06 Title Sequence 00:00:26 Show Notes VO  00:01:11 Intro Into Interview 00:26:02 Insertion 00:27:04 Interview Resumes 00:57:45 Outro
2026-02-02
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Breaking Barriers in Home Services with Vince Nardo

In this conversation, Vince Nardo shares his extensive experience in the home services industry, discussing the challenges and strategies involved in breaking into new markets, the complexities of private equity, and the importance of grassroots marketing. He emphasizes the need for a strong company culture, effective marketing strategies, and team alignment to drive growth. Vince also reflects on the significance of recognizing and retaining talent, as well as the importance of having a plan for life after selling a business.

00:00 Breaking into New Markets

02:04 Vince Nardo's Journey in Home Services

05:36 The Challenges of Private Equity

10:06 Grassroots Marketing Strategies

12:54 Establishing a Strong Business Foundation

17:22 The Importance of Culture in Business

23:44 Marketing as the Core of Business Success

30:05 Aligning Teams for Growth

37:29 Recognizing and Retaining Talent

53:21 Life After Selling a Business

2026-01-26
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Breaking Limiting Beliefs: on Leadership, Sales, and Mindset Mastery with Grant Winstead

Grant Winstead is an expert in home service, renovations, leadership, coaching, and sales based in the Washington DC-Baltimore area. He is the CEO of Renovation Experts and operates as a transformational coach. With over 40 years of experience, Grant has built his multi-million dollar company from the ground up, starting as a door-to-door canvasser. Throughout the interview, Grant shares his personal journey from a challenging upbringing in Pittsburgh, Pennsylvania, to becoming a successful home service operator. He emphasizes the importance of mindset over tactics in achieving growth and success. Grant discusses overcoming obstacles, the impact of mentorship, and the critical role of self-belief. He also touches on his current focus on coaching and mindset development, detailing his 12-week coaching program designed to help individuals and entrepreneurs break limiting beliefs and achieve their highest potential.

00:00 Introduction to Grant Winstead

02:35 Grant's Early Life and Career Beginnings

08:59 Transition to Leadership and Mentorship

17:47 The Importance of Mindset in Success

25:42 Sales Strategies and Overcoming Obstacles

28:51 The Role of Mindset in Achieving High Performance

35:00 The Importance of Self-Belief in Interviews

35:57 Challenges in Finding Driven Individuals

38:00 The Role of Family Support

40:47 The Power of Repetition and Curriculum

45:45 The Will to Win and Discipline

59:22 The Role of Books and Mentors

2026-01-19
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Unlocking Sales Potential Through Financing with Justin Hatcher

In this conversation, Tommy Mello interviews Justin Hatcher, an expert in sales and financing within the home improvement industry. They discuss the significant impact of financing on sales success, the importance of integrating financing into the sales process, and the challenges faced by private equity firms in the home improvement sector. Justin shares his journey from working in home improvement to creating a multi-lender financing platform, emphasizing the need for a strong business culture and effective marketing strategies. The discussion also touches on the future of financing in the industry and offers valuable advice for young entrepreneurs.   00:00:00 Cold Open 00:00:06 Title Sequence 00:00:25 Show Notes VO  00:01:11 Intro Into Interview 00:33:02 Insertion 00:34:20 Interview Resumes 00:54:32 Outro
2026-01-12
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From Turf to Triumph: A Leader's Journey with Dillion Georgian

In this conversation, Dillon Georgian shares his journey in the turf industry, emphasizing the importance of leadership, operational efficiency, and the balance between family and business. He discusses his transition from retail to distribution, the significance of equity incentives, and the need for a resilient mindset in entrepreneurship. Dylan also highlights the role of technology and systems in modern business, the importance of purpose, and the desire to give back to the community. His insights provide valuable lessons for aspiring entrepreneurs and established business leaders alike.

00:00 Leadership and Personal Growth 03:09 The Journey into the Turf Industry 06:02 Operational Efficiency and Cost Management 09:04 Incentives and Equity in Business 11:57 Preparing for Business Exit and Growth 15:02 The Balance of Family and Business 18:11 Starting New Ventures and Market Opportunities 21:14 Scaling and Transforming Businesses 23:56 The Home Service Industry Dynamics 27:11 Technology and Systems in Business 29:53 Mindset and Resilience in Entrepreneurship 32:55 Leadership Style and Team Development 36:01 The Importance of Purpose and Giving Back
2026-01-05
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Unlocking the Secrets of Private Equity with Johnny Conklin

In this conversation, Tommy Mello interviews Johnny Conklin, founder and managing partner of 16 South Capital Partners. They discuss the importance of partnerships in business, the evolving landscape of private equity, and the role of founders in driving success. Johnny shares insights from his journey in private equity, emphasizing the need for authenticity, transparency, and a focus on non-economic goals. He explains the unique approach of 16 South Capital, which prioritizes legacy preservation and team culture over traditional leverage strategies. The conversation also touches on the misconceptions surrounding private equity and the importance of preparing for life after a sale.

00:00 The Importance of Partnerships 06:11 Navigating the Changing Landscape of B2B and B2C 09:03 The Role of Founders in Business Success 11:54 Understanding the Value of Non-Economic Goals 14:45 The Unique Approach of 16 South Capital 20:54 The Importance of Team and Culture 26:47 The Misconceptions of Private Equity 29:45 Preparing for Life After a Sale 32:50 Advice for Aspiring Business Owners 35:51 The Future of Private Equity and Business Growth
2025-12-29
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Building Wealth Through Private Equity in Home Services with Richard Lewis and Adam Hanover

In this conversation, Richard Lewis and Adam Hanover, founders of Redwood Services, discuss their unique approach to private equity in the home services industry. They emphasize the importance of partnerships, culture, and a long-term investment strategy that prioritizes the growth and success of local businesses. The discussion covers their backgrounds, the philosophy behind their 'build to hold' strategy, and the significance of operational excellence and leadership in achieving sustainable growth. They also address the perception of private equity and the role of technology in enhancing business operations.

00:00 Introduction to Redwood Services and Its Founders 06:01 Adam Hanover's Background and Investment Philosophy 08:57 The Build to Hold Strategy in Private Equity 11:46 Partnerships and the Importance of Culture 14:56 Revenue Streams and Operational Excellence 20:55 Identifying Ideal Partner Companies 23:47 Economies of Scale vs. Local Management 32:47 Marketing and Customer Retention Strategies 38:57 Lessons Learned and Advice for New Entrepreneurs 42:08 The Role of Technology in Home Services 44:46 The Perception of Private Equity
2025-12-22
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Insights from a Marketing Veteran with Megan Beattie

In this conversation, Megan Beattie, a seasoned marketing consultant, shares her insights on the importance of execution in consulting, the role of leadership in empowering young professionals, and the necessity of effective sales techniques. She emphasizes the value of scripts, training, and ethical canvassing in sales, while also discussing the challenges of delegation and the impact of personal experiences on leadership. The discussion touches on the future of AI in business and the importance of investing in training and leadership for sustainable growth.

00:00 The Importance of Execution in Consulting 05:05 The Role of Scripts in Sales 11:02 The Evolution of Sales Techniques 16:56 The Challenges of Leadership and Delegation 19:53 Ethical Canvassing and Door-to-Door Sales 28:55 The Importance of Capacity Planning 32:00 Understanding Customer Needs 41:51 The Impact of Personal Experiences on Leadership 46:00 Overcoming Market Objections 01:00:02 The Future of AI in Business 01:01:51 Final Thoughts on Leadership and Training
2025-12-15
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Why Most Deals Fail with Shark Tank's Kevin O'Leary

Kevin O'Leary is a seasoned entrepreneur, investor, and television personality best known as "Mr. Wonderful" on Shark Tank. Before he became "Mr. Wonderful," he was building software companies and collaborating with innovators like Steve Jobs ? experiences that sharpened his belief that clarity, product focus, and disciplined execution separate real businesses from the noise.

After selling his first company in one of the biggest tech acquisitions of its era, O'Leary launched O'Leary Ventures, a diversified investment firm that backs founders who value data over ego and performance over posturing. His portfolio now stretches across consumer goods, technology, manufacturing, and financial products, reflecting his philosophy that a good deal is simple, scalable, and rooted in numbers that actually add up.

Known for his blunt honesty and zero-fluff communication style, O'Leary has become a global voice for business clarity in a world drowning in hype. Both on and off the show, he forces entrepreneurs to think sharper, defend their decisions, and understand exactly why a deal is ? or isn't ? worth doing. 

Timestamps: 00:00:00 Cold Open 00:00:10 Title Sequence 00:00:29 Show Notes VO 00:01:15 Intro Into Interview 00:44:57 Outro

 

2025-12-08
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How To Earn Trust and Influence According to Renowned Psychologist Robert Cialdini

Robert Cialdini is a world-leading psychologist and bestselling author whose groundbreaking research on the science of influence has shaped modern understanding of persuasion and decision-making. Often called the godfather of influence, he introduced the now-classic principles of persuasion that guide leaders, marketers, and communicators around the globe. He is the author of the seminal books Influence and Pre-Suasion, which have sold millions of copies and been translated into dozens of languages. Cialdini's work continues to define best practices in ethical persuasion, earning him recognition as one of the most influential behavioral scientists of our time.

00:00 Introduction to Dr. Robert Cialdini

03:00 Principles of Ethical Influence

09:00 The Power of Reciprocity

15:00 Commitment and Consistency

21:00 Social Proof and Authority

27:00 Unity: The New Principle

33:00 Personal Insights and Anecdotes

39:00 Practical Applications of Influence

2025-12-01
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Keeping the Blue Collar Spirit Alive with RJ Magee

In this conversation, RJ Magee and Tommy Mello emphasize the importance of surrounding oneself with smarter individuals and maintaining a strong connection to the blue-collar workforce. They discuss the challenges faced by general managers and operators, highlighting the need for effective communication and understanding of the trades to ensure organizational success.   00:00:00 Cold Open 00:00:11 Title Sequence 00:00:31 Show Notes VO 00:01:17 Intro Into Interview 00:26:46 Insertion Edit 00:27:55 Interview Resumes 00:52:54 Outro  
2025-11-24
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The 4 Pillars of Leadership with Paul Kelly

In this conversation, Paul Kelly discusses the secrets to success that many people overlook. Tommy and Paul emphasize the importance of thinking critically and making informed decisions, which can lead to better outcomes. The speakers also highlight the value of ongoing training and the potential for individuals to improve their thinking skills, ultimately transforming their actions and results.   00:00:00 Cold Open 00:00:07 Title Sequence 00:00:26 Show Notes VO 00:01:12 Intro Into Interview 00:30:47 Insertion Edit 00:32:02 Interview Resumes 01:02:12 Outro
2025-11-17
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The Art of Leadership: Build Trust Overnight with Jeff Hancher

Jeff Hancher is a USA Army veteran, bestselling author, and nationally recognized keynote speaker who helps leaders and organizations unlock elite performance. As the creator of the Firm FeedbackTM methodology, he guides executives and teams to communicate with clarity, embrace bold leadership, and build high-performing, feedback-driven cultures. Through workshops, masterminds, and transformational keynotes, Jeff inspires actionable change, helping leaders elevate their teams, scale performance, and leave a lasting impact on their organizations and communities.

Timestamps:

00:00:00 Cold Open 
00:00:14 Title Sequence
00:00:34 Show Notes VO
00:01:20 Intro to Interview 
01:00:17 Outro

2025-11-10
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E440 Unlocking Buyer Psychology: The Key to Sales Success with Joe Cunningham

The conversation delves into the psychology of buyers, emphasizing that individuals do not purchase solutions for problems they are unaware of. It highlights the importance of salespeople addressing the problems their products solve. Additionally, it explores the perception of value in purchases, illustrating how personal biases affect the way individuals view the cost of their own purchases versus those of others.

00:00:00 Cold Open 00:00:10 Title Sequence 00:00:30 Show Notes VO 00:01:15 Intro Into Interview 00:41:05 Outro
2025-11-04
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E439 The Truth About Success: Scott Clary on Building Brands and Taking Ownership

Scott Clary is a serial entrepreneur, brand strategist, and the creator and host of the top-ranked Success Story podcast, where he's interviewed some of the world's most influential entrepreneurs, leaders, and visionaries. With an impressive career advising startups and building global brands, Scott has become a go-to voice on growth, leadership, and the mindset required to win in today's competitive landscape.

At the heart of Scott's work is a deep belief that success is far more than financial achievement ? it's about ownership, purpose, and the relentless pursuit of meaningful goals. He shares practical strategies for building powerful personal brands, creating content that connects, and cultivating audiences that truly care. His insights have helped countless founders, creators, and business leaders not only grow their companies but also design lives that align with their values.

Driven by an entrepreneurial obsession and a passion for storytelling, Scott is on a mission to empower others to take agency over their ambitions and turn bold ideas into lasting impact. Whether he's behind the mic, on stage, or advising high-growth businesses, Scott brings clarity, candor, and actionable wisdom to every conversation ? inspiring people everywhere to define and achieve success on their own terms.

Timestamps: 00:00:00 Cold Open 00:00:08 Title Sequence 00:00:28 Show Notes VO 00:01:13 Intro Into Interview 00:31:36 Insertion 00:32:58 Interview Resumes 01:08:16 Outro
2025-10-27
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Wealth Hacks and Motivation for Entrepreneurs with Tom Howard

In this episode, Tommy and Tom Howard discuss the responsibility of leadership, the need for immediacy in follow up calls, and how to be a good CEO. They also discuss how to succeed by doing difficult things.   Timestamps: 00:00:00 Cold Open 00:00:10 Title Sequence 00:00:29 Show Notes VO 00:01:15 Intro Into Interview 00:51:20 Outro
2025-10-20
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From Prison to Purpose: Peter Meyerhoff's Journey of Redemption

In this episode, Peter Meyerhoff shares his incredible journey from a troubled youth and time in prison to becoming a successful entrepreneur, motivational speaker, and advocate for change. Peter discusses the pivotal moments that led to his transformation, including overcoming addiction, finding purpose, and building a new life dedicated to helping others. His story is one of resilience, redemption, and the power of mindset in achieving personal and professional success.

00:00 From Addiction to Redemption 03:08 The Journey Through Crime and Prison 05:54 Life Lessons from Solitary Confinement 09:00 The Turning Point: Overcoming Addiction 11:53 Building a New Life After Prison 14:47 The Power of Mindset and Resilience 17:36 Creating Change: Helping Others in Prison 20:41 The Importance of Community and Support 23:41 Finding Purpose and Meaning in Life 26:36 The Role of Faith and Spirituality 29:34 Living a Life of Impact and Service 32:26 Final Thoughts: Never Give Up on Yourself
2025-10-06
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The Reality of Entrepreneurship: Challenges and Misconceptions with Cameron Herold

In this conversation, Tommy Mello and Cameron Herold discuss the importance of caring for employees, the challenges of entrepreneurship, and the significance of employee happiness in driving business success. They explore the differences between coaching and mentoring, the need for optimizing business operations, and the role of leadership in fostering a strong company culture. The discussion also touches on personal growth, the search for meaning beyond work, and the impact of influential books on leadership perspectives.   00:00 Caring for Employees: The Foundation of Success 04:49 The Reality of Entrepreneurship: Challenges and Misconceptions 09:55 The Importance of Employee Happiness 14:58 Coaching vs. Mentoring: Finding the Right Guidance 20:03 Optimizing Business Operations: Doing More with Less 24:45 Building a Strong Company Culture 29:49 The Role of Leadership in Employee Engagement 34:48 Personal Growth and Life Beyond Business 39:44 Books That Shape Leadership Perspectives 44:43 The Journey of Life: Finding Meaning Beyond Work
2025-09-29
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AI and the Transformation of Business with Leo Pajera

In this episode of The Home Service Expert podcast, host Tommy Mello interviews Leo Pareja, CEO of eXp Realty, discussing his journey in real estate, the impact of technology and AI on the industry, and the importance of branding and visibility in business. They explore the future of real estate, the challenges posed by AI and automation, and the need for human interaction in a rapidly changing workforce. Leo shares insights on finding purpose beyond success and the significance of prioritizing family and experiences over material achievements.

00:00 Introduction to the Home Service Expert Podcast 01:25 Leo Pareja: Journey in Real Estate 04:23 The Future of Real Estate and Technology 09:27 AI's Impact on Business and Society 12:23 Navigating Change in the Workforce 16:00 The Role of Branding in Business 28:08 Visibility vs. Ability in Leadership 39:25 Finding Purpose Beyond Success
2025-09-22
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Building Trust and Loyalty in Business - Alisa Imperial

In this conversation, Tommy Mello and Alisa Imperial discuss the importance of belief in business, the challenges faced in the home services industry, and the critical role of trust and delegation. They emphasize the need for a fun training culture, the value of pricing and customer experience, and the impact of mentorship on business growth. The discussion also highlights the significance of community collaboration and leadership in achieving success, as well as the importance of continuous learning and giving back to the community.

00:00 The Importance of Belief in Business

02:54 Navigating Challenges in Home Services

05:47 Understanding Trust and Delegation

08:58 Overcoming Fear and Embracing Change

12:04 Identifying Readiness for Growth

15:01 Creating a Culture of Fun in Training

17:46 The Value of Pricing and Customer Experience

21:07 Building Trust and Loyalty in Business

24:07 The Role of Mentorship in Business Growth

26:43 The Future of Garage Door Services

29:50 The Power of Community and Collaboration

32:48 The Impact of Leadership on Business Success

36:00 Creating a Brand that Resonates

39:02 The Journey of Self-Discovery and Growth

41:58 The Importance of Giving Back

45:07 The Value of Continuous Learning

47:56 The Role of Events in Industry Growth

50:39 Final Thoughts on Business Success

 

2025-09-15
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Unlocking the Blue Collar Economy with Benji Carlson

In this conversation, Tommy Mello and Benji Carlson discuss the current state of the blue collar economy, emphasizing the bullish outlook for trades and the impact of AI as a growth enabler. They explore the talent shortage in the industry, the need to attract younger workers, and the importance of personal development and performance-based pay. The discussion highlights strategies for making trades appealing again and the necessity of evolving business practices to meet the demands of a changing workforce.

00:00 The Bullish Blue Collar Economy

04:31 AI as an Enabler for Growth

10:50 The Talent Shortage in the Trades

16:31 Making Trades Cool Again

32:08 Six Keys to Attracting Young Talent

38:56 The Importance of Personal Development

49:22 Implementing Performance-Based Pay

56:26 Identifying and Attracting Talent

 

2025-09-08
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The Power of Mindset in Entrepreneurship with Ryan Lee

In this conversation, Tommy Mello and Ryan Lee discuss the essential elements of business success, including the importance of mindset, pricing strategies, and building a strong team. They explore the challenges of partnerships, the significance of intentional living, and the need for effective marketing strategies. The discussion emphasizes learning from mistakes, the role of systems in business, and the impact of leadership on company culture. They also touch on financial strategies for sustainable growth and the importance of continuous learning and networking in the business landscape.

 

00:00 Setting the Stage for Success

03:03 Intentional Living and Business Growth

05:51 The Importance of Mindset in Business

08:58 Navigating Partnerships and Family in Business

12:06 The Power of Pricing and Value

14:49 Building a Winning Team and Culture

17:45 Marketing Strategies for Growth

20:36 Learning from Mistakes and Failures

23:32 The Role of Systems and Processes

26:31 The Impact of Leadership on Business

29:51 Financial Strategies for Sustainable Growth

32:37 The Importance of Continuous Learning

35:24 Building Relationships and Networking

38:27 The Future of Business and Innovation

41:28 Final Thoughts and Key Takeaways

 

2025-09-01
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Home Service Niche Growth Strategies with Tim Brown

In this conversation, Tommy Mello and Tim Brown discuss the intricacies of home service marketing, emphasizing the importance of niche marketing, community engagement, and the balance between SEO and PPC strategies. They explore the challenges faced by home service businesses, the significance of building relationships, and the value of enterprise planning. The discussion also touches on the role of humor in marketing and the necessity of understanding one's market. Tim shares insights from his book, 'How to Become a Hometown Hero,' and highlights the importance of giving back to the community while building a successful business.

Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. 

For more details visit freedomevent.com

00:00 Introduction to Home Service Marketing

05:02 The Importance of Niche Marketing in Home Services

09:41 Challenges and Opportunities in Home Service Marketing

14:46 Navigating SEO, PPC, and Local Marketing Strategies

19:35 Community Engagement and Building Brand Loyalty

24:37 The Role of Humor and Persuasive Communication in Marketing

29:42 Building Relationships and Networking for Business Growth

34:22 The Value of Enterprise and Long-Term Planning

39:09 Final Thoughts and Key Takeaways

2025-08-25
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Dave Yoho 97 Year Old Business Expert Shares 60+ Years Of Business Secrets

In this conversation, Tommy Mello interviews Dave Yoho, a pioneer in the home improvement industry, discussing the keys to sales success, the importance of understanding human behavior, and effective communication techniques. They explore how to build a winning team, the role of personality in sales, and the necessity of adapting sales techniques to meet customer needs. The discussion emphasizes the significance of creating a positive company culture and the impact of effective communication on customer relationships.

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.


For more details visit freedomevent.com

  00:00 Understanding Sales Success and Human Behavior 12:14 The Importance of Effective Communication in Sales 24:45 Building a Winning Team and Company Culture 40:11 The Role of Personality in Sales 51:17 Adapting Sales Techniques for Success
2025-08-18
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Maximizing Fleet Efficiency: Insights from Industry Experts with Renee Millum

In this conversation, Tommy Mello and fleet management expert Renee Milam discuss the intricacies of managing a fleet of vehicles, particularly in the home service industry. They explore the benefits of leasing versus buying vehicles, the importance of maintaining a new fleet for employee morale and customer perception, and how effective branding can enhance business visibility. Additionally, they delve into the role of technology in optimizing fleet operations and the significance of understanding total cost of ownership in fleet management.

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

Timestamps:

00:00 Understanding Fleet Management and Vehicle Lifecycle

08:01 The Benefits of Leasing vs. Buying Vehicles

16:01 Optimizing Fleet Operations and Maintenance

23:16 The Importance of Vehicle Branding and Image

30:34 Leveraging Technology in Fleet Management

 

 

2025-08-08
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The Journey of an Automotive Expert with Aaron Stokes

In this conversation, Tommy Mello interviews Aaron Stokes, a seasoned expert in the automotive repair industry. They discuss Aaron's journey from humble beginnings to becoming a successful entrepreneur and coach. The conversation covers essential business concepts such as understanding financial metrics, the importance of gross profit by the hour, effective sales techniques, and the significance of live events in fostering community and growth. Aaron emphasizes the need for business owners to embrace change, understand their numbers, and create a supportive environment for their employees. The discussion concludes with insights on personal growth and the challenges of scaling a business.

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

Timestamps:

00:00 Embracing the Future

01:07 Introduction to Aaron Stokes

03:04 Aaron's Journey in the Automotive Industry

06:03 Understanding Business Numbers

15:03 The Importance of Gross Profit by the Hour

25:00 Staffing and Employee Management

34:29 Sales Techniques and Customer Engagement

44:32 The Power of Live Events

54:31 Final Thoughts and Advice

 

2025-08-04
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Marketing Like a Billionaire: Inside the Mind of Russell Brunson

Russell Brunson is the co-founder of ClickFunnels and a driving force behind the online marketing revolution. From hustling potato gun DVDs in college to building a $100 million software company, he's proof that big ideas and relentless execution can change everything. With ClickFunnels, he's empowered over a million entrepreneurs to launch, scale, and automate their businesses without needing a tech team. He's also a best-selling author of DotCom Secrets, Expert Secrets, and Traffic Secrets ? books that have become the go-to playbooks for digital marketers worldwide. Known for his electrifying stage presence and practical, no-fluff strategies, Russell doesn't just talk funnels ? he builds empires with them. His mission? To help everyday people turn their passion into profit, and their message into a movement.

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

00:00:00 AI Intro 00:00:45 Title Sequence Music 00:01:05 Show Notes VO 00:01:50 Intro into Interview 00:28:59 AI Insertion 00:30:14 Interview Resumes 01:13:06 Outro
2025-07-28
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The Intersection of Technology and Marketing in Business with Jim Leslie

In this conversation, Jim Leslie discusses the journey of navigating business challenges, the importance of technology and marketing in scaling a business, and the need for a supportive community. They emphasize the significance of focus, execution, and creating value for all stakeholders involved. The discussion also highlights the common pitfalls that business owners face and the necessity of surrounding oneself with the right people to achieve long-term success.

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

Timestamps:

00:00:00 Cold Open

00:00:16 Title Sequence

00:00:36 Show Notes VO

00:01:22 Intro Into Interview

00:32:23 Insertion

00:33:32 Interview Resumes

01:01:38 Outro

 

2025-07-21
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Unlocking Success: The Entrepreneurial Mindset with Austin Zaback

In this conversation, Austin Zaback shares insights on entrepreneurship, the importance of commitment, and the evolving landscape of real estate and home services. He discusses strategies for building a sellable business, the challenges of navigating the real estate market, and the significance of mentorship and company culture. The dialogue emphasizes the need for execution, the value of saying no, and the impact one can have on others. Austin reflects on personal growth, the importance of enjoying the journey, and the lessons learned from both successes and failures.

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

 

For more details visit freedomevent.com

 

00:00 The Importance of Commitment

02:58 Exploring Home Services

05:46 Building a Sellable Business

09:13 Real Estate Insights and Strategies

11:58 The Evolution of Wholesaling

14:56 Navigating the Real Estate Market

17:58 The Future of Real Estate and AI

20:41 Challenges in Home Services

23:54 The Art of Saying No

26:46 Creating a Positive Company Culture

29:50 The Role of Mentorship

32:55 Defining Success and Impact

35:50 Advice for Future Generations

38:36 The Value of Execution

41:46 Final Thoughts and Reflections

 

2025-07-14
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Mastering Business Budgets: Insights with Lawrence Castillo

In this conversation, Lawrence Castillo shares his insights on building a successful business in the HVAC industry, emphasizing the importance of budgeting, recruiting top talent, and learning from mentors. He discusses the challenges of operating in California's market, the role of technology in business growth, and the significance of maintaining healthy profit margins. The conversation also touches on effective marketing strategies, the debate between acquisitions and greenfield opportunities, and the power of customer reviews in driving business success.

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

00:00 Building a Strong Budget  

02:52 Recruiting A-Players for Success  

05:57 The Journey of an Accidental Entrepreneur  

08:37 Learning from Great Mentors  

11:33 The Importance of Process and Accountability  

14:39 Navigating the Challenges of California's Market  

17:49 The Role of Technology in Business Growth  

20:35 Understanding Healthy Profit Margins  

23:30 Marketing Strategies for Success  

26:11 The Debate: Acquisitions vs. Greenfield  

29:04 Creating Demand in Home Services  

32:01 Negotiating with Vendors Effectively  

34:53 The Power of Reviews in Business  

38:00 Final Thoughts and Advice for Contractors 

 

2025-07-07
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Unlocking Organizational Success Through Management with Brian Gottlieb

In this conversation, Brian Gottlieb shares his insights on the importance of management in shaping organizational culture, the challenges and strategies in the home improvement industry, and the significance of leadership and decision-making in business success. He emphasizes the need for effective recruitment, innovative marketing strategies, and the five pillars of leadership that can drive a company towards growth and excellence. The discussion also touches on the importance of financial management and the role of culture in employee engagement and retention.

 

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

 

For more details visit freedomevent.com

 

00:00 The Role of Management in Organizational Culture  

04:16 Navigating the Home Improvement Industry  

08:47 The Journey of Starting a Business  

13:00 Sales Strategies and Customer Engagement  

19:44 Building a Strong Company Culture  

24:36 Leadership and Decision-Making  

30:16 The Importance of Financial Management  

35:27 Recruitment and Talent Acquisition  

39:23 Innovative Marketing Strategies  

46:27 The Five Pillars of Leadership  

53:33 Closing Thoughts and Key Takeaways  

 

2025-06-30
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Unlocking Financial Success in Business with Ellen Rohr

In this engaging conversation, Tommy Mello and Ellen Rohr discuss the critical importance of financial clarity in business, the value of mentorship, and the strategies for choosing the right business to invest in. They explore the significance of understanding financials during business transactions, the dynamics of team success, and the role of effective communication and leadership. The discussion also highlights key performance indicators for growth, leveraging technology for financial management, and the personal journey of entrepreneurship. Finally, they touch on future endeavors and the importance of community engagement.

 

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

 

For more details visit freedomevent.com

 

00:00 The Importance of Financial Clarity

06:02 Mentorship and Learning from Experience

11:47 Choosing the Right Business to Invest In

17:51 Understanding Financials in Business Transactions

23:42 The Role of Team Dynamics in Business Success

29:41 The Power of Communication and Leadership

35:59 Key Performance Indicators for Business Growth

41:49 Leveraging Technology for Financial Management

47:43 The Journey of Entrepreneurship and Personal Growth

53:47 Future Endeavors and Community Engagement

 

2025-06-23
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From Humble Beginnings to Business Success with Ismael Valdez

In this conversation, Ismael Valdez discusses the significance of profitability, the impact of private equity on the industry, and the necessity of preparation for business growth. The discussion also touches on leadership, company culture, and the legacy that entrepreneurs leave for future generations. He emphasizes the importance of leading by example in parenting, the necessity of delegation in business, and the value of cultivating a high-performance team. He also touches on the challenges of navigating business growth, the drive for success, and the role of AI in enhancing customer service.

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

 

00:00 The Journey to Success  

03:01 Building a Winning Team  

05:58 The Role of Competition in Business  

08:54 Learning from Industry Leaders  

12:05 The Importance of Profitability  

15:01 Navigating Private Equity  

17:49 The Impact of Private Equity on the Industry  

20:58 Preparing for Business Growth  

23:53 Leadership and Company Culture  

26:57 Legacy and Future Generations  

32:29 Parenting with Purpose  

34:08 The Importance of Delegation  

36:28 Cultivating a High-Performance Team  

39:06 Learning from Mistakes  

41:13 Navigating Business Growth  

44:47 The Drive for Success  

45:25 Market Expansion Strategies  

48:20 The Role of AI in Home Services  

52:23 Innovations in HVAC Technology  

2025-06-16
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The Power of Networking: Who's in Your Life? with Ivan Misner

In this conversation, Dr. Ivan Misner, founder of BNI, discusses the significance of networking and relationships in business. He emphasizes the importance of surrounding oneself with positive influences and the impact of networking on personal and professional growth. Misner shares insights on the VCP (Visibility, Credibility, Profitability) process and how to effectively build relationships that lead to success. He delves into the significance of world-class service, the importance of building meaningful relationships, and the art of networking.

 

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

 

For more details visit freedomevent.com

 

00:00 The Importance of Relationships  

02:59 The Birth of BNI  

05:59 Networking as a Superpower  

09:10 Identifying Engines and Anchors  

11:49 The Room Metaphor  

14:47 Managing Toxic Relationships  

18:12 Luck vs. Hard Work  

21:13 The VCP Process in Networking  

23:51 Effective Networking Strategies  

29:22 The Power of World-Class Service  

30:45 Building Meaningful Relationships  

32:48 The Importance of Networking  

34:09 Balancing Time and Relationships  

36:44 Making a Difference in Others' Lives  

39:43 The Art of Storytelling  

41:11 Mindset vs. Skillset in Leadership  

44:51 The Role of Leadership in Business  

52:20 Identifying and Building Leaders  

55:05 Key Principles for Business Success  

 

2025-06-09
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Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros.

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

00:00 Enhancing Communication Skills in Home Services  

02:23 Identifying Blind Spots in Call Conversions  

04:46 The Impact of Private Equity on Training  

08:31 Maximizing Technician Performance and Lead Generation  

11:56 The Importance of Comprehensive Customer Service  

15:15 Balancing Technology and Human Interaction  

21:33 The Role of Leadership in Business Success  

24:57 The Value of Ongoing Training and Accountability  

29:11 Rising Awareness in Call Centers  

30:45 Leveraging Technology for Customer Engagement  

31:51 The Importance of Technological Adaptation  

33:07 Investment Trends in Home Services  

34:54 Enhancing Customer Experience through Personal Touch  

35:59 Training Technicians for Better Communication  

39:17 Transforming Service into Sales  

44:19 Staying Ahead in the Home Service Industry  

47:35 Advice for Aspiring Speakers  

57:21 Onboarding and Next Steps for Power Selling Pros 

2025-06-02
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Becoming a Real Estate Expert with Brandon Turner

In this conversation, Brandon Turner shares his journey from a blue-collar background to becoming a successful real estate investor and entrepreneur. He discusses the importance of focusing on one's primary business before diversifying into real estate, the various ways to make money in real estate, and the significance of personal branding. Turner also highlights the challenges faced by many real estate educators who may not actively invest anymore and emphasizes the importance of trust and commitment in both personal and professional relationships. The discussion touches on the mindset of wealthy individuals and their desire to give back to the community, as well as the need for entrepreneurs to stay focused on their business growth and stability. 

 

Don't forget to register for Tommy's event, Freedom 2025!

This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

 

For more details visit freedomevent.com

 

00:00 The Real Estate Dilemma  

02:54 Brandon Turner's Journey into Real Estate  

06:06 Understanding Real Estate Investment Strategies  

08:59 The Mechanics of Real Estate Profitability  

11:57 The Role of Personal Branding in Real Estate  

14:51 The Guru Cycle in Real Estate Education  

18:09 The Importance of Trust and Commitment  

21:06 Navigating the Challenges of Entrepreneurship  

23:51 The Mindset of Wealth and Giving Back  

26:56 The Power of Focus in Business  

30:07 The Importance of Business Growth and Stability  

33:22 The Plague of Mediocrity  

37:17 Building a Personal Brand to Attract Talent  

39:28 Hiring Strategies for Success  

42:02 Navigating Entrepreneurial Challenges in Hiring  

44:31 Investment Strategies and ROI  

48:12 Raising Capital in a Competitive Market  

51:08 Leveraging Personal Branding for Growth  

53:38 Common Pitfalls in Building a Personal Brand  

58:23 The Key to Consistency and Success  

 

2025-05-26
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