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How I Built This with Guy Raz

How I Built This with Guy Raz

Guy Raz dives into the stories behind some of the world's best known companies. How I Built This weaves a narrative journey about innovators, entrepreneurs and idealists?and the movements they built. Order the How I Built This book at https://www.guyraz.com/

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npr.org/series/490248027/how-i-built-this

Episodes

Patreon: Jack Conte and Sam Yam

As part of the band Pomplamoose, musician Jack Conte had a sizeable fan base in the late 2000s and was making thousands of dollars a month from iTunes sales. But when streaming services like Spotify took over the music scene, Jack's income dwindled. So he called up his college roommate Sam Yam, who had spent his post-college years launching startup after startup. Together, Sam and Jack created Patreon, a platform where artists' most passionate fans can sponsor them for just a few dollars a month. Following a Covid-era surge in new members, Patreon is now valued at over a billion dollars and supports over 200,000 musicians, artists, and content creators.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2021-01-11
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Chipotle: Steve Ells (2017)

In 1992, Steve Ells was a classically trained chef working in a high-end restaurant in San Francisco. But after eating a burrito at a local taqueria, he got an idea: to sell burritos and earn enough money to open his own gourmet restaurant. The first Chipotle opened in Denver the following year. Bringing his culinary training to taqueria-style service, Steve Ells helped transform the way we eat fast food.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2021-01-04
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ActOne Group: Janice Bryant Howroyd (2018)

In the late 1970s Janice Bryant Howroyd moved to Los Angeles and began temping as a secretary. She soon realized there were many other young people in situations similar to hers. So with $1,500 in her pocket, Janice rented an office in Beverly Hills and created the staffing company ACT-1. Today, ActOne Group is an international workforce management company, making Janice Bryant Howroyd the first African-American woman to own a billion-dollar business.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-12-28
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How I Built Resilience: Morra Aarons-Mele of Women Online

Morra Aarons-Mele is the founder of Women Online and hosts The Anxious Achiever podcast. Morra shares how her agency pivoted during the pandemic after losing 30% of its business overnight, and how anxious entrepreneurs like herself can lead effectively in a world full of stress and uncertainty. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-12-23
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Author and Podcaster: Tim Ferriss

By the time he turned 30, Tim Ferriss had figured out how to succeed at things that many people fail at?from growing a business to dancing the tango to marketing a best-selling book. He approached these and numerous other challenges by breaking them down into manageable chunks, carefully documenting his own progress, and taking copious notes. That formula is now wrapped into a hugely successful personal brand that blends optimism with discipline and includes five books and a popular podcast.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-12-21
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How I Built Resilience: Daniela Corrente of Reel

Reel is a digital savings platform that helps people people make big purchases without racking up credit card debt. CEO and co-founder Daniela Corrente says the company has added new savings plans during the pandemic in response to consumers looking for new ways to buy and save. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-12-17
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Riot Games: Bonus Episode

There were so many interesting moments in Guy's conversation with the co-founders of Riot Games that we decided to put them into this short bonus episode. In it, Brandon Beck and Marc Merrill talk about kids, screens, and the importance of boredom. They answer Guy's questions about why some gamers engage in toxic behavior, and how Riot Games is trying to address it. To hear the whole story of the founding of Riot Games, search your queue for the main episode, which dropped earlier this week.
2020-12-15
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Riot Games: Brandon Beck and Marc Merrill

At USC in the late 1990s, Marc Merrill and Brandon Beck were bonding over video games and noticing that free, player-made modifications for the game Warcraft III were becoming wildly popular online. The two friends were so impressed by these mods that they decided to create their own multiplayer strategy game with an unusual twist: they'd offer the game for free, but charge players money for new characters or customizable clothing (or "skins"). Many investors balked at the idea, unsure that a free game?created by total novices?would generate enough revenue. After three rocky years of development, Marc and Brandon's company Riot Games launched League of Legends in 2009. Over the past 11 years, it's become one of the most popular PC games of all time, pulling in $1.5 billion in 2019 alone.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-12-14
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How I Built Resilience: Emily Powell of Powell's Books

Emily Powell is the third generation owner and president of Portland, Oregon's iconic independent bookseller, Powell's Books. After having to let go of 90% of her staff in early March, Emily is focused on bringing people back and showcasing Powell's Books' unique in-store experience online. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-12-10
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Kodiak Cakes: Joel Clark

When he was 8 years old, Joel Clark loaded bags of his mom's whole grain pancake mix into a red wagon to sell door-to-door. By the mid-90s, he and his older brother had upgraded to selling the mix out of a Mazda sedan and calling it Kodiak Cakes. As he tried to scale the business, Joel made some risky business decisions and almost went bankrupt, but eventually got the brand into Target?a major turning point. Today, Kodiak Cakes is approaching $200 million in annual revenue as one of the best-selling pancake mixes in America.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-12-07
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Remembering Tony Hsieh of Zappos

The former CEO of Zappos, Tony Hsieh has died. He was 46 years old. We are grateful that Tony shared his story with us in 2017 and we are republishing it as a tribute to his life and career. Tony was a computer scientist whose first company made millions off the dot-com boom. But he didn't make his mark until he built Zappos?a customer service company that "happens to sell shoes." Tony stepped down as CEO of Zappos in August 2020; the company is worth over a billion dollars and is known for its unorthodox management style.
2020-11-30
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How I Built Resilience: Dr. Iman Abuzeid of Incredible Health

Dr. Iman Abuzeid is the co-founder and CEO of Incredible Health, a digital platform that helps streamline the hiring process for nurses and recruiting hospitals. After seeing an increased demand for nurses in April, and a shift to hiring digitally, the platform has now been able to expedite the hiring process to 15 days or less, compared to an industry standard of 90 days. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-11-25
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The Lip Bar: Melissa Butler

While working long hours as a Wall Street analyst, Melissa Butler started making lipstick in her kitchen as a hobby. But it soon turned into an obsession, costing thousands of dollars. She was frustrated by the lack of diversity in the cosmetics industry, and as a Black woman, wanted to create lipstick colors that complimented her complexion and style. So in 2010, she launched The Lip Bar, with bold colors like green and purple, and boozy names like "Cosmo" and "Sour Apple Martini." Undeterred by a disastrous appearance on Shark Tank with her partner Rosco Spears, Melissa was motivated to pitch her lipstick to Target, and in 2016, launched a new color on Target's online store. Today, The Lip Bar has expanded to 500 Target stores, and has continued to grow a following, despite the pain points of the pandemic.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-11-23
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How I Built Resilience: Father Gregory Boyle of Homeboy Industries

Father Gregory Boyle is the founder of Homeboy Industries, one of the largest gang-intervention, rehabilitation and re-entry programs in the world. He speaks with Guy about how the Los Angeles based organization has adapted to continue training and employing people during the pandemic. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-11-19
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Kenneth Cole: Kenneth Cole

Kenneth Cole launched his shoe business out of a forty-foot truck in midtown Manhattan and quickly became known as an up-and-coming designer with an eye for street fashion. In 1986, he made a bold move by associating his nascent brand with a controversial issue at the time: the AIDS crisis, and the vital need for research. Through the 1990s and 2000s, Kenneth grew the company into a $500M brand, leading it through downturns, department store consolidation, an IPO and a return to private ownership. Throughout, he stayed committed to AIDS research and many other social causes.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-11-16
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Dropbox: Drew Houston

In 2006, Drew Houston got on a bus from Boston heading to New York. He planned to use the three-hour ride to get some work done, so he opened his laptop, and realized he had left his thumb drive with all of his work files at home. Drew decided he never wanted to have that problem again. On that bus ride, he started writing the code to build a cloud-based file storage and sharing service he called Dropbox. Fourteen years later, Drew and his co-founder, Arash Ferdowsi, have built Dropbox into a public company worth close to $8 billion.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-11-09
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How I Built Resilience: Varshini Prakash of Sunrise Movement

Guy talks with Varshini Prakash, co-founder of Sunrise Movement, a grassroots organization that's fighting to make climate change a top priority in the US. The group launched in 2017 and has since grown into one of the largest youth movements in the country. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders about how they're navigating these turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-11-05
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Famous Dave's: Dave Anderson

Growing up in 1960's Chicago, Dave Anderson didn't eat much deep dish. Instead, his dad took the family to the South Side for barbecue, and those memories?and aromas?stayed with him. For years, Dave tinkered with his own recipes for sauces and sides while working as a salesman and business advisor to Native American tribes. Finally in 1994, he opened his first barbecue shack in the last place you might expect to find one: the little town of Hayward, Wisconsin. The chain grew quickly?too quickly?and Dave developed a love-hate relationship with the brand he'd created, but never lost his passion for smoked ribs and brisket. Today, Famous Dave's has around 125 restaurants across the U.S., making it one of the largest barbecue chains in the country.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-11-02
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How I Built Resilience: Justin Gold of Justin's

Justin Gold is the founder of Justin's, known for its nut butters and chocolate peanut butter cups. He talks about how he started by pulverizing peanuts in his home blender, and describes how his customers are shopping differently during the pandemic. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating these turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-31
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How I Built Resilience: Cheryl Contee of Do Big Things

Do Big Things is a Black woman-led, mission-driven digital agency that works with companies like Google, Etsy, and the NAACP, and has a staff that's 50% people of color. The agency's CEO and founder Cheryl Contee says having a diverse team is a strategy for authentic engagement. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-29
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McBride Sisters Wine (Part 2 of 2): Robin McBride and Andréa McBride John

After Robin McBride and Andréa McBride John made the extraordinary discovery that they were half-sisters, they formed a deep bond and discovered a mutual dream: to create a wine company that would demystify wine culture and attract a wider audience. In the mid-2000s, they staked their life savings on an importer's license and began selling New Zealand Sauvignon Blanc to high-end restaurants, eventually partnering with larger companies to test out their blends and learn more about the business. In 2016, they decided to take a leap and create their own collection. Today, their wine?including the signature brand Black Girl Magic?is on grocery shelves across the country, and the McBride Sisters Collection is one of the biggest Black-owned wine companies in the world.

Order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-10-26
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How I Built Resilience: Sonia Gil of Fluenz

Fluenz helps English speakers learn new languages, both online and with in-person immersion programs. With travel restrictions and a global pandemic, CEO and founder Sonia Gil had to scrap her in-person immersion programs, and create a new system for teaching students remotely. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-22
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McBride Sisters Wine (Part 1 of 2): Robin McBride and Andréa McBride John

When we first spoke with Robin McBride and Andréa McBride John, we were so blown away by their story that we decided to turn it into two episodes. With hardly any money or connections, they built one of the biggest Black-owned wine companies in the world ? a journey that began with an extraordinary family discovery: Robin and Andréa are half-sisters who didn't know of each other's existence until they were both young women. Robin grew up in California, and at the age of 25, she received a letter with life-changing news: she had a younger sister living in New Zealand. The sisters met for the first time in 1999, formed an instant bond, and soon realized they shared a deep interest in the art of winemaking. They began dreaming about building their own company?one that would open up the wine industry to people who often feel shut out of it.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-19
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method: Adam Lowry & Eric Ryan (2018)

In the late 1990s, Adam Lowry and Eric Ryan took on the notion that "green doesn't clean" by setting out to make soap that could clean a bathtub without harming the environment. Adam started experimenting with baking soda, vinegar, and scented oils, while Eric worked on making sleek bottles that looked good on a kitchen counter. Just a few years later, Adam and Eric were selling Method cleaning products in stores throughout the country, after a bold gamble got them on the shelves of Target.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-12
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How I Built Resilience: Cynt Marshall of Dallas Mavericks

When a Sports Illustrated article exposed internal abuse and harassment in the Dallas Mavericks organization, owner Mark Cuban knew he had a culture problem. So he hired Cynt Marshall as CEO, and she tells Guy how she started to turn things around, and how she's leading the organization through this unprecedented moment. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-10
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How I Built Resilience: Aishetu Dozie of Bossy Cosmetics

Aishetu Dozie had a successful career in finance before she took a leap and launched Bossy, a makeup brand that has exploded in popularity over the past six months, despite the challenges of the pandemic. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-08
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Lush Cosmetics: Mark Constantine

Working at a high-end beauty salon in the south of England in the early 1970's, Mark Constantine concocted natural shampoos and conditioners in a tiny room above his kitchen, and soon met another young entrepreneur who was eager to buy his products: Anita Roddick of The Body Shop. Their partnership flourished for a while, then soured; so Mark went on to start a mail-order cosmetics business with his wife and several others. After that business went bust and Mark was nearly broke, he decided to take one more leap to launch Lush, a cosmetics shop whose distinctive soaps and bath bombs developed a passionate following. Today, Lush has about 900 stores around the world and is adapting to pressures of a pandemic economy.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-05
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How I Built Resilience: Jennifer Neundorfer of January Ventures

January Ventures is an investment firm that is trying to address the unique challenges and biases faced by entrepreneurs often under-represented in business, including women and people of color. The firm's co-founder and managing partner Jennifer Neundorfer says that despite more attention in the recent months, great ideas from these diverse groups have always been there. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-03
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How I Built Resilience: Jeremy Stoppelman of Yelp

Yelp founder Jeremy Stoppelman says his leadership team anticipated a "nuclear winter" after the pandemic hit. But as businesses start to re-open, and ad revenues on the site creep back up, Yelp is bringing back furloughed employees and adding Covid-conscious features to its listings. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-10-01
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Health-Ade Kombucha: Daina Trout

In 2012, Daina Trout, her husband Justin, and her best friend Vanessa Dew were sitting around a kitchen table spit-balling possible business ideas. Their biggest contender seemed to be a natural product to treat hair loss. Turns out, it's harder than they thought to make one, so they landed on something completely different: a brand of homemade kombucha they called Health-Ade. After nine months of brewing kombucha in their kitchen and selling it at local farmer's markets, the three co-founders quit their jobs to pursue Health-Ade full time. Seven years later, Health-Ade brews 120,000 bottles of Kombucha every day, and does close to $200 million in retail sales.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-09-28
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How I Built Resilience: John Zimmer of Lyft

This year has brought unexpected challenges to Lyft, starting with a 75 percent drop in rideshares at the beginning of the pandemic. But co-founder John Zimmer says ride-hailing is returning, and the company is continuing to diversify with car, scooter, and bike rentals. John also answers questions about whether app-based drivers should be thought of as part-time employees or independent contractors. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-09-26
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Khan Academy: Sal Khan

In 2009, Sal Khan walked away from a high-paying job to start a business that had no way of making money. His idea to launch a non-profit teaching platform was ignited five years earlier, when he was helping his young cousins do math homework over the computer. They loved his clear explanations and soon he was posting free tutorials on Youtube, where they started to attract the attention of thousands of users around the world. Sal realized he could help democratize learning by building a free platform to teach math, science, and the humanities. Today, Khan Academy offers hundreds of free recorded tutorials in dozens of languages. During the pandemic, its popularity has surged to 30 million users a month.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-09-21
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How I Built Resilience: Whitney Wolfe Herd of Bumble

Last year, the dating app Bumble launched a video chat feature that was initially slow to take off. But that changed after the pandemic hit. Founder Whitney Wolfe Herd tells Guy that many Bumble users are getting to know each other on video before meeting in person?a trend that could change dating for the better. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-09-19
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How I Built Resilience: Bert and John Jacobs of Life is Good

Bert and John Jacobs had just come off a $100 million year for their Boston-based apparel company, Life is Good. However, the COVID-19 pandemic has upended business as usual, forcing the brothers to invest in a new printing model while trying to encourage optimism during this time of economic and social distress. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-09-17
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Calendly: Tope Awotona

After emigrating from Nigeria to the US to attend college, Tope Awotona worked as a door-to-door salesman and eventually set out to become a tech entrepreneur. He launched a series of e-commerce businesses that quickly fizzled when he realized he had no passion for them. But then he landed on an idea he was truly excited about: designing software that would minimize the hassle and headache of scheduling meetings. In 2013, he cashed in his 401k and went into debt to build Calendly, a scheduling service expected to make about $60 million this year.

Pre-order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-09-14
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How I Built Resilience (Special Edition): Guy Raz

On this special episode, Stacey Vanek Smith interviews Guy about his brand new book, How I Built This: The Unexpected Paths to Success from the World's Most Inspiring Entrepreneurs. Stacey asks Guy about growing up with entrepreneurial parents, working overseas as a war reporter, and how elements of entrepreneurship have mirrored the trajectory of his own career. These conversations are excerpts from our How I Built Resilience series.

Pre-order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-09-12
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How I Built Resilience: Pokimane

Imane Anys?who goes by the online moniker Pokimane?is the leading female streamer on Twitch, a popular streaming platform for gamers. Pokimane spoke with Guy about garnering more than 20 million followers across several platforms, and how internet personalities can operate their brands like traditional businesses. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.

Pre-order the How I Built This book at: https://smarturl.it/HowIBuiltThis
2020-09-10
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Rad Power Bikes: Mike Radenbaugh

Growing up in rural Northern California, Mike Radenbaugh hated biking to high school?it was a 16 mile slog; hilly and tiring. So he scrounged up a battery and a motor, rigged them to an old mountain bike and began cycling to school without breaking a sweat. When Mike's neighbors starting asking him to motorize their bikes, Rad Power Bikes was born. He eventually designed an eye-catching e-bike with fat tires and a throttle that could push any pedaler to 20mph. Today, Rad Power Bikes is the largest e-bike brand in the U.S., and has barely been able to keep up with demand since the pandemic began.

Pre-order the How I Built This book at:
https://smarturl.it/HowIBuiltThis
2020-09-07
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How I Built Resilience: Sandra Oh Lin of KiwiCo

KiwiCo delivers science and arts projects to kids on a monthly basis. Sandra Oh Lin founded the company nine years ago, and her team has scrambled to meet demand during the pandemic. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.
2020-09-05
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How I Built Resilience: Luke Holden and Ben Conniff of Luke's Lobster

COVID-19's impact on the seafood industry hit Luke Holden and Ben Conniff hard; in March they closed their restaurants and laid off 300 employees. Since then, Luke's Lobster has been able to stay afloat by upstarting an e-commerce website, but their focus remains on sustaining the local seafood economy of Maine. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.
2020-09-03
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Chilewich: Sandy Chilewich

One night in 1978, for fun, Sandy Chilewich and her friend, Kathy Moskal, tried bleaching their black cotton shoes, and dyeing them a new color. They were just fooling around in their Manhattan loft, but that experiment sparked the idea for Hue, a line of colorful shoes, stockings, tights, and accessories. It also launched Sandy on a 40-plus year career as a designer and entrepreneur. After selling Hue in 1991, Sandy built up her current, eponymous business based on an innovative design for placemats and other household items made from woven vinyl.
2020-08-31
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How I Built Resilience: Niraj Shah and Steve Conine of Wayfair

Despite the economic crisis, Wayfair has seen an 84 percent sales spike, leading them to profitability during the COVID-19 pandemic. However, co-founders Niraj Shah and Steve Conine have also dealt with unexpected challenges, from hundreds of layoffs in February to employee-staged protests outside Wayfair's office in June. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.
2020-08-29
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How I Built Resilience: Ajay Prakash and James Joun of Rinse

Rinse is a laundry and dry-cleaning app started by college friends Ajay Prakash and James Joun in 2013. Since March, Rinse's dry cleaning service has seen a drop in orders, but their laundry arm has remained steady, allowing them to avoid layoffs during the COVID-19 crisis. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.
2020-08-27
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Wayfair: Niraj Shah & Steve Conine (2018)

After selling their first small business and shuttering their second, former college roommates Niraj Shah and Steve Conine thought about getting "normal" jobs. But in the early 2000s, they stumbled across an unexpected trend: people were buying furniture online to get a wider selection. Within a few years, Niraj and Steve launched 250 different websites, selling everything from barstools to birdhouses. Eventually, they consolidated these sites into one giant brand: Wayfair. The company now carries more than 14 million items for and last year brought in more than $9 billion.
2020-08-24
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Zocdoc: Oliver Kharraz

In 2007, three friends set out to address a common frustration: the long waits and scheduling hassles of booking a doctor's appointment. But soon after launching their online scheduling platform Zocdoc, Oliver Kharraz, Cyrus Massoumi and Nick Ganju ran into a classic chicken-and-egg problem: they had to show potential patients that doctors were available for bookings, while frantically convincing reluctant doctors to sign up. The company solved this challenge and started to grow, but then faced an even bigger hurdle: an identity crisis over its business model, which caused a major rift between its partners. Now Zocdoc is going through another transformation: offering video appointments in the age of COVID-19.
2020-08-17
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How I Built Resilience: Samantha Bee of Full Frontal with Samantha Bee

Samantha Bee, the host of Full Frontal with Samantha Bee, has been filming her show from her backyard in upstate New York since March. While Samantha remains unsure about returning to the studio, she's optimistic that her team will continue producing a broadcast-quality show remotely. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.
2020-08-15
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How I Built Resilience: Brian Chesky of Airbnb

In the early stages of the lockdown, Airbnb was in a freefall: it lost 80 percent of its business and laid off a quarter of its staff. But CEO Brian Chesky tells Guy that as people start to travel again?in cars, and closer to home?the company is beginning to recover. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.
2020-08-13
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Briogeo: Nancy Twine

In 2010, a tragic personal event changed the trajectory of Nancy Twine's life. Suddenly, her promising job on the trading floor at Goldman Sachs no longer seemed fulfilling; she wanted something more. Drawing inspiration from the homemade hair treatments she used to make with her mom, Nancy decided to create a line of shampoos and conditioners that catered to all textures of hair without using harmful additives. But as an African American entrepreneur pitching beauty products to white, male investors, she had a tough time raising money. Finally in 2013, with an investment of $100K, Nancy launched Briogeo, eventually landed it in Sephora, and?even in the midst of an economic crisis?is expecting it to do $40M in sales this year.
2020-08-10
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How I Built Resilience: Jessie Woolley-Wilson of DreamBox

Guy speaks with Jessie Woolley-Wilson, CEO of DreamBox, an online math learning program for K-8 students. The platform has added two million new users during the lockdown, but that rapid growth has created "stretch marks" and new challenges for leadership. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.
2020-08-08
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How I Built Resilience: Alberto Perlman of Zumba

Within weeks after the pandemic lockdown, the fitness program Zumba rapidly shifted gears and launched its own online workout platform. Co-founder Alberto Perlman says it's helping keep the community connected, fit, and?for instructors?employed. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating turbulent times.
2020-08-06
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